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Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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update; have recieved contract through post after a call to edf. has still not tracked so i put a manual claim into tcb who will send off to edf in a (batch) within a few weeks. so it looks like ther are plenty of people not getting their applications tracked. i have used tcb for a few years now and know how to delete cookies etc. seems like if it is a large amount it is harder to get it to track????. will keep fingers crossed, merry xmas.
  cypriot | 15 Dec 2010 Report Abuse
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Dear TCB My cashback was correctly showing as due £80 in pending for first few weeks then suddenly has changed to £0.00 payable just after I've gone live with them. I met all the terms for the cashback as a duel-fuel switch. What's the problem. Should I submit a missing claim. Regards, John >... ps. I note there are other similar comments in the member feedbacks, like this one... ""Cashback tracked within a few hours and stayed at pending until my supplies went live with edf then it changed to payable at £0.00 And now it is too late to cancel my contract. Have read some of the comments above and it appears that edf have done this to alot of people. Tcb this appears to be a scam and you should look into this. I have submitted my contract number on a manual claim, but if this is not forthcoming then I will contact the energy watchdog and perhaps everyone else should. becksport - 08/12/2010 20:06:00""
  getfreemoneyback | 13 Dec 2010 Report Abuse
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£80 cashback + £100 bonus + price freeze guarantee. Tracked on the next day, now waiting for the switch to complete. That's a deal.
  bonjan | 12 Dec 2010 Report Abuse
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Also just noticed the offer has been withdrawn - AFTER I signed up for dual fuel and my cooling off period has now expired. I've posted an enquiry to get to the bottom of this.........NOT HAPPY as the only reason it was a more competitive option was due to the cash-back offsetting the cost of competitors of EDF. This is hardly a COST SAVING exercise...........
  StuartGilliland | 10 Dec 2010 Report Abuse
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Tracked fast, but of course have to wait for the qualifying period. All seems good so far?
  Toshieboy | 10 Dec 2010 Report Abuse
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HAVING MY RESERVATIONS ABOUT EDF ENERGY. APPLIED FOR DUEL FUEL ON 28-11-2010. NEVER TRACKED WITH TOP CASHBACK. I DID RECEIVE EDF EMAIL TO CONFIRM SWITCH, HOWEVER HAVE NOT RECEIVED ANY LETTERS WITH CONTRACT. HAVE EMAILED THEM TWICE , WITH NO RESPONSE BACK AS YET. IS THIS A PLOY TO NOT PAY THE CASHBACK. AM STUCK IN LIMBO AT MOMENT. WILL ADVISE AT LATER DATE OF OUTCOME.
  cypriot | 08 Dec 2010 Report Abuse
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Tracked quickly
  sandra_144 | 08 Dec 2010 Report Abuse
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Same here, tracked correctly but has now changed to paid at £0.00
  keys | 06 Dec 2010 Report Abuse
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Same here, tracked correctly but has now changed to paid at £0.00
  keys | 06 Dec 2010 Report Abuse
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Dont trust edf. Tracked correctly for a month then reverted to £0.00 I have switched to them correctly. So why take away the cashback? Sugeest you find a more trustworthy energy supplier.
  neil12 | 06 Dec 2010 Report Abuse
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easy to use site, not confusing at all. got confirmation e-mail from EDF immediately got topcashback tracking e-mail within 24 hours
  greenfrog | 04 Dec 2010 Report Abuse
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Tracked quickly, hopefully will pay on time too!
  big_al_81 | 01 Dec 2010 Report Abuse
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excellent xx
  | 01 Dec 2010 Report Abuse
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Tracked quite quick, good rate of cashback, I just hope it is confirmed soon.
  castleland | 30 Nov 2010 Report Abuse
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No issues £80.80 tracked very quickly
  Geeza | 30 Nov 2010 Report Abuse
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Am a little confused. Signed up for this but now not sure whether £100 is only received if you signed up BEFORE 30th November?? Also does your electricity supply have to go live by then as well?
  | 30 Nov 2010 Report Abuse
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Had a really quick e-mail from EDF to confirm the switch. I am saving around £200 a year with them, moving from npower, who, by the way, are disgraceful. Hope the service with edf is better. Cashback tracked really quickly for £80.80 and get £100 bonus from EDF anyway! Excellent deal! =D
  | 30 Nov 2010 Report Abuse
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ordered end of sept, failed to track so sumbitted a claim, tcb dealt with it really quickly and tracked middle of nov, now confirmed so looking forward to it being payable and spending it :D
  NicoleCoulson | 30 Nov 2010 Report Abuse
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Registered on 25/11. Heard nothing and not tracked so contacted them again today (29/11). Suggested I re-register. Did so and still heard nothing and not tracked. Is this a scam?
  LFaulkner | 29 Nov 2010 Report Abuse
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Still waiting for the money to be payable, but tracked quickly - am looking forward to my money now!
  pandgmummy | 28 Nov 2010 Report Abuse
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Tracked very quickly. Best thing is cashback from TCB is in addition to the Supplier's special cashback offer.
  mj33 | 26 Nov 2010 Report Abuse
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Tracked the next day for £80.80, plus an additional £100 bonus from EDF added to your account, excellent deal if they cough up what they promise!
  | 25 Nov 2010 Report Abuse
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Tracked the following day and topped up by 80p by TCB.
  | 24 Nov 2010 Report Abuse
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I am the 5th in my family/ friends who have signed up to EDF NONE have track despite following the TCB guide .....not worried manual claims submitted not tracked yet but we are confident that we will be sorted in the end as we have all the correct details ......signing up save me 18% comapred to my present supply !! amazing deal
  | 21 Nov 2010 Report Abuse
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16/11 claim status: "awaiting topcashback". Made an enquiry with topcashback, their answer:"Claims are submitted in batches and claims with this network are due to be sent late next week. "
  | 18 Nov 2010 Report Abuse
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