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Get up to £50.00 of your purchase back when you shop with EDF Residential & EV Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF Residential & EV

EDF Residential & EV Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Residential & EV Reviews
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All nice and fast as got monies 1 month before initial payment!!!
  SylwesterN | 06 Feb 2011 Report Abuse
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EXCELLENT....
  haircut7 | 04 Feb 2011 Report Abuse
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Excellent - despite feedback read beforehand, EDF DID pay cashback on time as promised. Thank you:)
  deedee25 | 04 Feb 2011 Report Abuse
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had to get top cashback to chase our claim took several weeks to sort
  | 04 Feb 2011 Report Abuse
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Hope to get my cashback soon after 2 months of signing up to provider.
  | 04 Feb 2011 Report Abuse
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Signed up to contract, tracked straight away, e-mail confirmation received, but without ref number. Then never heard from edf again. On enquiry, no data could be found. Had to set up contract again over the phone (tariff no longer available online), unable to link tracked (and lost) transaction with new contract, therefore no cashback received. Disappointing!
  katesimo | 04 Feb 2011 Report Abuse
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No problems.
  cbarnes | 03 Feb 2011 Report Abuse
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Excellent deal £80.80 + £100.00 welcome bonus!
  pantless | 02 Feb 2011 Report Abuse
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I originally applied to switch my gas and electricity to EDF way back in November 2010 and have had no end of problems with them - mostly down to their 'mickey-mouse' website which seems to be down for maintenance an awful lot of the time. Also, for some strange reason, they switch your electricity about a week before your gas, but even after that there are further problems - for example they emailed me to provide another reading just over a week ago, and I found that their website would only accept the electricity reading and not the gas. In the end I had to email them the gas reading and they have now updated it manually. I now wonder if I will have to go through the same rigmarole every time they want a further reading?!! Anyway, my account balance at EDF is still showing a big fat zero - but I assume that will change when they finally get round to producing my first bill. The way things are going, I wouldn't be surprised if they "forget" about my £100 welcome bonus but I gather that this is credited to your account after 90 days - we shall see. At least my Topcashback status for EDF has changed from Pending to Confirmed - roll on 31st March when it finally becomes payable, with any luck!
  http | 01 Feb 2011 Report Abuse
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EDF are AWFUL! I have been waiting to be swithced over since November 2010 and the customer service is non existent. I have tried calling them several times to give them my meter reading and to discuss my plan but stopped calling as I was put on hold each time for over thirty minutes. I have still not been switched over and I will return to EON once my contract is up for renewal. 01.02.2011
  nibkhan | 01 Feb 2011 Report Abuse
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a very good service and easy change over
  hallam01 | 29 Jan 2011 Report Abuse
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I have been kept up to date all through the transfer process and when a DD needed changing it was one call...simples. Very Good Customer service so far.
  bqayum | 28 Jan 2011 Report Abuse
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Tracked with no problems. Very happy
  beverik | 28 Jan 2011 Report Abuse
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Hi, does anybody know why there is no longer cashback available for EDF? Is it due to the cashback problems everybody has been experiencing?
  bingowings8 | 23 Jan 2011 Report Abuse
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Very quick at showing cashback and quickly moved to confirmed
  browneyes | 21 Jan 2011 Report Abuse
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smooth transition from my previous supplier kept me informed at every stage
  cmasefield | 16 Jan 2011 Report Abuse
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Been waiting two months for them to switch my electric & gas. Have received neither cashback or welcome bonus yet.
  llesal | 16 Jan 2011 Report Abuse
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my cashback is tracking correctly tho the payment date has jumped back 2 months, and despite applying in november I didnt hear from them til january, and they missed thier switchover date and have now stated I wont get the £100 cashback from them despite me having applied within the correct date, very unhappy as they are breaching the contract I agreed to. Ive heard that they are being investigated by offgem too for poor practices and misleading people with thier actual electricity rates compared to what they state.
  indelacio_co_uk | 14 Jan 2011 Report Abuse
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not received this money yet had been confirmed but should have been payable 31/12/10 submitted a ticket to no reponce
  | 14 Jan 2011 Report Abuse
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Great!!! Tracked quickly, payed before due date... Excellent would recommend to everybody.
  RN2010 | 13 Jan 2011 Report Abuse
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I can't really comment as things seem to be happening really slowly. I started the transfer back in october and it is still not complete.
  | 13 Jan 2011 Report Abuse
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Cashback took a little while to clear - no problems with tracking though. Also extra £50 welcome bonus appeared on first bill, so very pleased. Didn't have to chase - £100 and better prices - very happy.
  | 11 Jan 2011 Report Abuse
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Excellent, i got more than £80 cashback!!!!
  tasmiyaha | 09 Jan 2011 Report Abuse
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Tracked very quickly, but for the wrong amount. Took many months to resolve, but the Top Cashback staff (Kerry) managed to sort out something which had become quite complicated and EDF agreed to pay the missing amount.
  Pen | 05 Jan 2011 Report Abuse
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i have not yet received paymentafter several email an phone calls still to no avail iv decided nottobothertryingany more
  | 03 Jan 2011 Report Abuse
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