Get up to £40.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £40.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Fast Cashback
I switched to them recently and the cashback provided was cherry on top. To my surprise, the cashback appeared immediately and I am pleased with this swift action.
  indranil2u | 04 Oct 2024 Report Abuse
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Unable to complete application online
Once I enter my postcode and house number refers me to call , unable to complete application online
  topcatsok | 25 Sep 2024 Report Abuse
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There is a problem with this site....
I put in my post code, unable to search my address. This problem has been on for over a week.
  nsurrage | 29 Aug 2024 Report Abuse
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Server not working
Server not working showing Sorry, something went wrong. Please try again later. always! also it will take long time to payout!
  islamrofiqulmd7 | 27 Aug 2024 Report Abuse
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Poor customer service
If left EDF recently having joined when there was a good cashback offer 1 year or so ago. The customer service was shocking. Took months to sort a problem they themselves created in the first place. The African and Philippines call centres are terrible. You're lucky if you get through to the UK Newcastle office. If you don't you can insist they put you through back to the UK. You might then get something close to acceptable.
  Gaz7126 | 02 Aug 2024 Report Abuse
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net zero
Net zero is to reduce the living standards of average people back to the dark ages while enriching the elites who will the only ones flying....on their private jets which are exempt from net zero
  calvin and hobbes | 01 Aug 2024 Report Abuse
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Got my cashback . . eventually and that's fair enough.
  richardsoffice39 | 01 Mar 2022 Report Abuse
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thought it was a con but FANTASTIC
  hercules3 | 20 Feb 2022 Report Abuse
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50/50 on this company one small cashback ok but a big one declined for no reason!
  chrisbusy | 19 Feb 2022 Report Abuse
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maybe 5 months and still waiting account opening fully
  garysoper | 13 Feb 2022 Report Abuse
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Cashback paid no problems quick and simple
  mustbelove | 13 Feb 2022 Report Abuse
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Amazing! highly recommended
  Whittick15 | 11 Feb 2022 Report Abuse
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No issues but did take a while to go from confirmed to payable.
  Mindminde | 05 Feb 2022 Report Abuse
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Nice to receive something back.
  Barry_Cooper | 04 Feb 2022 Report Abuse
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Took 7 months but I got paid.
  Billylewis | 29 Dec 2021 Report Abuse
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did'nt receive the correct cashback amount this time round
  Robert Sutton | 24 Dec 2021 Report Abuse
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Cashback still hasn't tracked after 3 months and trying to get the order reference from EDF has been a nightmare. I am still waiting for it.
  Greymarv | 06 Dec 2021 Report Abuse
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7 months on no cashback
  Tonywilliams1001 | 03 Dec 2021 Report Abuse
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still waiting on cashback to be payable, it says up to 26 weeks but I'm still waiting some 38weeks later absolutely ridiculous
  Picto1975 | 28 Nov 2021 Report Abuse
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The most ghastly inefficient heavy handed and difficult place to get hold of for CS. They drag heels paying out cashback. Just because theyre in trouble with costs i assume.
  scotty6381 | 15 Nov 2021 Report Abuse
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Only received £1 cashback despite switching supplier to EDF. Also, the switch has taken months and still not resolved. Wish I hadn't bothered.
  laperry | 10 Nov 2021 Report Abuse
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HAD TO CHASE PAYMENT T CASHBACK SORTED CHEERS
  julary2 | 12 Sep 2021 Report Abuse
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Not very good still waiting for the money to be ois out 6 1/2 mlnths later
  Jessie1991astill | 29 Aug 2021 Report Abuse
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very straight forward
  susanbaxter | 08 Aug 2021 Report Abuse
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Cashback declined despite meeting all the criteria. Raised complaint
  gabemi | 26 Jul 2021 Report Abuse
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