EDF Energy Cashback Offers

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • Customers moving home and continuing an existing EDF Energy contract will not be eligible for cashback.
    • EDF Energy canโ€™t switch customers through the TopCashback platform who are on complex meters. These meters include Economy 9, Economy 10, Heatwise, Warmwise and Weathercall.
    • If your EDF Energy account doesnโ€™t go live on supply at all, or for the minimum of three months, you wonโ€™t be eligible for cashback.
    • Purchases made through aggregators or other third parties will not be eligible for cashback.
    • This offer is not available direct through EDF Energy call centres.
  • What else is essential?
    • For a dual fuel application, live on supply is defined from the date on which both electricity and gas supplies have started.
    • Itโ€™ll take up to 180 days for you to receive your cashback. This is due to the time your account has to be live on supply and how long it takes to validate and process the cashback to something less definitive.
    • The new customer account must be live on supply with EDF Energy for a minimum of 3 months before the cashback will be processed by TopCashback.
    • This offer is available to new customers only; customers currently receiving any part of their energy supply from EDF Energy are not eligible.
  • Good to know
    • Cashback rates are subject to change both up and down.
    • Cashback relating to EDF Energy purchases is paid by TopCashback not EDF Energy. All queries should be directed through the proper TopCashback channels, as EDF Energy will not be able to assist with the payment of cashbacks.
    • Once the transaction has been made, itโ€™ll take around 21 days to switch the contract from your current supplier to being live on supply with EDF Energy.
    • This offer is not applicable to any customers who already have a pending application to join EDF Energy where they have not applied through TopCashback.
    • This offer is only available for domestic residential EDF Energy supply contracts, and is not available for business customers.
    • You will be eligible for cashback if you have been an EDF customer previously, but are not currently.
    • This merchant calculates cashback excluding VAT, delivery and any other charges.
  • What to do when
    • A "Missing Cashback" query must be submitted within 30 days of the transaction, if the transaction does not track automatically.
    • We will make all reasonable endeavors to secure the payment of commission on a transaction but we do not and cannot make any guarantee in this regard.
Please note the terms & conditions above are in addition to our general terms & conditions

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