EDF Energy Cashback

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • Customers moving home and continuing an existing EDF Energy contract will not be eligible for cashback.
    • EDF Energy can’t switch customers through the TopCashback platform who are on complex meters. These meters include Economy 9, Economy 10, Heatwise, Warmwise and Weathercall.
    • If your EDF Energy account doesn’t go live on supply at all, or for the minimum of three months, you won’t be eligible for cashback.
    • Purchases made through aggregators or other third parties will not be eligible for cashback.
    • This offer is not available direct through EDF Energy call centres.
    • This program is being monitored, so any abuse of the terms in any way may result in your account being terminated.
    • Using a promotional/voucher code not posted and approved by TopCashback.
  • What else is essential?
    • For a dual fuel application, live on supply is defined from the date on which both electricity and gas supplies have started.
    • It’ll take up to 180 days for you to receive your cashback. This is due to the time your account has to be live on supply and how long it takes to validate and process the cashback.
    • The new customer account must be live on supply with EDF Energy for a minimum of 3 months before the cashback will be processed by TopCashback.
    • This offer is available to new customers only; customers currently receiving any part of their energy supply from EDF Energy are not eligible.
  • Good to know
    • EDF Energy cashback can be earned simply by clicking through to the merchant and shopping as normal.
    • EDF Energy Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
    • Cashback rates are subject to change both up and down.
    • Cashback relating to EDF Energy purchases is paid by TopCashback not EDF Energy. All queries should be directed through the proper TopCashback channels, as EDF Energy will not be able to assist with the payment of cashbacks.
    • From time to time information displayed here may be out of date. Please see Topcashback's full Terms and Conditions page for further information.
    • Once the transaction has been made, it’ll take around 21 days to switch the contract from your current supplier to being live on supply with EDF Energy.
    • Recurrences on the amount of purchases that can be made while earning cashback may be limited.
    • This merchant calculates cashback excluding VAT, delivery and any other charges.
    • This offer is not applicable to any customers who already have a pending application to join EDF Energy where they have not applied through TopCashback.
    • This offer is only available for domestic residential EDF Energy supply contracts, and is not available for business customers.
    • Transactions for this merchant should appear as pending within 24 hours. They will remain at this status until the retailer confirms that we're eligible for cashback. Once this happens your purchase will reach the confirmed stage of your account. When the merchant then pays us the cashback we can make this payable in your account.
    • Transactions will initially track at £0.00 and uplift on validation.
    • You will be eligible for cashback if you have been an EDF customer previously, but are not currently.
  • What to do when
    • Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.
    • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 100 days of the transaction, we will be unable to chase up claims older than this.

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About EDF Energy

EDF Energy customers can choose from the Blue range of tariffs, offering fixed prices for a fixed period of time, or a variable tariff with periodic price changes. Over 1 million customers have switched or transferred to Blue+Price Promise.

FAQs

  • How does TopCashback make money?
  • How does TopCashback work?
  • Will it cost me anything?
  • When will I actually get my cashback?