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Get up to £50.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF

EDF Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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Rubbish. Cash back appeared and then suddenly disappeared. Tcb has been waiting for retailer for several months. avoid.
  penfold | 24 Mar 2011 Report Abuse
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Signed up at end of November and got the higher rate of £80 cashback plus £100 credited to bills by EDF. Gas and electricity switched over from old supplier at the beginning of January, but oddly not on the same day, more like a couple of weeks apart. Cashback is now payable, so very happy with cashback experience. Having a bit of trouble though with EDF customer service and their online account system. Information about last meter readings etc is not complete, it still says they're waiting for my opening gas read, even though I've given it to them several times, and the direct debit hasn't been set up correctly. However, these are all EDF issues rather than cashback, and hopefully they should be sorted out soon. Is just a big contrast to my previous supplier, Scottish Power, where all info was readily available, they replied to any queries within 24 hours and problems were sorted quickly and efficiently.
  hazysunshine | 22 Mar 2011 Report Abuse
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Update to original comment back in November 2010. After tracking correctly with no problems, my £80 suddenly changed to £0.00 with no explanation?? I raised my concern with TCB and to this date am being told that TCB are waiting for the retailer to reply.....how long does it take really?? I would imagine at this rate not only will I have concieved, but given birth and sent my kids off to school before this finally reaches a satisfactory soloution. I would be VERY distrusting of edf offers in future. Also after giving my previous usage with BG and edf confirming how much I could save per month on my dd with them, i have just received my 1st quartly bill from them. Clearly the quoted monthly figures from them, were just a way to trap me into a contract, as I owe an additional £100+ on both gas and electricity.....probably the same if not more than i would have been paying to british gas. So feel well and truely cheated!
  morg | 21 Mar 2011 Report Abuse
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Got £80 cashback and it's payable today after a few months wait. I also received £100 credit for the energy as well. However, there were numerous billing errors on my first bill. It was easy to sort it out over the phone.
  gidoto01 | 17 Mar 2011 Report Abuse
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Update to comment 24/2. £80 today became payable. Cannot fault either TC or EDF (£100 credited to account ). A pity it doesn't seem to work out for everyone.
  saver45 | 16 Mar 2011 Report Abuse
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Rubbish! Still waiting for £80 cash back and £100 rebate that this offer promised after 4 months. Avoid.
  qdex | 15 Mar 2011 Report Abuse
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have been waiting since the 28th of november 2010 since i applied and still hasnt tracked for me. have sent nudges to TCB but no feedback from them either. i am not going to give up on this cashback and i know there is other members in the same boat as me.TCB needs to make a better effort in chasing this cashback as it is giving members a bad experience and giving them no confidence in the site. come on TCB
  cypriot | 12 Mar 2011 Report Abuse
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Tracked really quickly - impressed.
  Dwards | 28 Feb 2011 Report Abuse
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NOT EVEN WORTH RATING!!! Purchased online through TCB expecting the £80.80 cashback (plus £100 credit towards bill). EDF had problems with their systems and have electricity on the 'old' one and gas on the 'new' one. Has now tracked at £0.00 with a memo saying they declined the cashback (they did this 2 months after purchase). Not only that but within 2 months of signing up they then UPPED their charges..... not happy, not happy at all...... don't trust for cashback
  CIB282 | 25 Feb 2011 Report Abuse
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was unsure about switching energy suppliers (heard plenty of horror stories) but EDF have switched us no problem at all. Have even received the £100 intro offer for opening account already. Hopefully TCB will be as efficient as EDF regarding £80 cashback offered by them.
  saver45 | 24 Feb 2011 Report Abuse
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very generous
  | 21 Feb 2011 Report Abuse
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Took far to long to change elect/gas over, gas was a good nine weeks. Customer services could be better, all change over readings were estimated regardless of recording them online.
  marky123 | 19 Feb 2011 Report Abuse
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have been waiting nearly 3 months for this cashback to even be tracked, have been using tcb for a few years now so this is not down to me. not very impressed with topcashback as this seems to be dragging on. i have a few large purchases to make in the near future, ie holidays, car and house, travel insurance but because of this not being paid, i will be reluctant to use this site,there are of course others.
  cypriot | 16 Feb 2011 Report Abuse
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Good service & good level of cashback.
  adamhex | 09 Feb 2011 Report Abuse
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So far so good although be prepared for a lengthy wait if you ring their call centre which I had to do to check on the move from the previous provider. Cashback did not register until I placed an inquiry.
  | 08 Feb 2011 Report Abuse
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EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had. Overall I would recommend them as an energy supplier
  claire_137 | 07 Feb 2011 Report Abuse
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great cashback value and saving money on energy prices, what more could we ask for
  hmmunro11 | 07 Feb 2011 Report Abuse
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All nice and fast as got monies 1 month before initial payment!!!
  SylwesterN | 06 Feb 2011 Report Abuse
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EXCELLENT....
  haircut7 | 04 Feb 2011 Report Abuse
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Excellent - despite feedback read beforehand, EDF DID pay cashback on time as promised. Thank you:)
  deedee25 | 04 Feb 2011 Report Abuse
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had to get top cashback to chase our claim took several weeks to sort
  | 04 Feb 2011 Report Abuse
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Hope to get my cashback soon after 2 months of signing up to provider.
  | 04 Feb 2011 Report Abuse
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Signed up to contract, tracked straight away, e-mail confirmation received, but without ref number. Then never heard from edf again. On enquiry, no data could be found. Had to set up contract again over the phone (tariff no longer available online), unable to link tracked (and lost) transaction with new contract, therefore no cashback received. Disappointing!
  katesimo | 04 Feb 2011 Report Abuse
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No problems.
  cbarnes | 03 Feb 2011 Report Abuse
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Excellent deal £80.80 + £100.00 welcome bonus!
  pantless | 02 Feb 2011 Report Abuse
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