Hotels.com Cashback Offers

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Terms & Conditions and other useful information
  • What will stop me getting cashback?
    • Cashback is not available on airfare or on the purchase or redemption of gift cards.
    • Cashback is not awarded on the purchase of a Package.
    • Using any promotional/voucher code.
  • What else is essential?
    • Claims will be put on hold until the stay is completed and the confirmation process will only take effect after a completed stay.
    • Cashback is only available for hotel only bookings.
    • Cashback will not become Confirmed or Payable until your stay has been completed.
    • No cashback will be paid in conjunction with a voucher code.
  • Good to know
    • Rates shown include a bonus of typically 5% for Plus members and 1% for classic. Login to see the correct rates for your membership level.
    • VAT which is deducted at the UK rate of VAT.
    • This merchant calculates cashback excluding VAT, delivery and any other charges.
    • Cashback from this merchant cannot be withdrawn by Adidas e-Gift Card, All Bar One e-Gift Card, Amazon.co.uk e-Gift Card, Ask Italian e-Gift Card, B&Q e-Gift Card, Caffe Nero e-Gift Card, Carluccios e-Gift Card, Chef & Brewer Pub e-Gift Card, Clarks e-Gift Card, Costa e-Gift Card, Crown Carveries e-Gift Card, Debenhams e-Gift Card, Ember Inns e-Gift Card, FatFace e-Gift Card, Fayre & Square Pub e-Gift Card, Flaming Grill Pub e-Gift Card, Footasylum e-Gift Card, Footlocker e-Gift Card, Gap e-Gift Card, Google Play e-Gift card, Greene King Pubs e-Gift Card, Halfords e-Gift Card, Harvester Pubs e-Gift Card, Harvey Nichols e-Gift Card, Hungry Horse Pub e-Gift Card, Innkeeper's Lodge e-Gift Card, intu e-Gift Card, JoJo Maman Bébé e-Gift Card, Just Eat e-Gift Card, Love2Shop e-Gift Card, Miller & Carter Steakhouse e-Gift Card, Mococo e-Gift Card, Nicholson's e-Gift Card, Not On The Highstreet e-Gift Card, O’Neill’s e-Gift Card, Pizza Hut e-Gift Card, Primark e-Gift card, Red Letter Days e-Gift Card, Reward Wallet, River Island e-Gift Card, Starbucks e-Gift Card, Stonehouse e-Giftcard, Tesco e-Gift Card, The Body Shop e-Gift Card, The Dining Out Card e-Gift card, The Great British Pub e-Gift card, The Restaurant Card e-Gift Card, Ticketmaster e-Gift Card, Toby Carvery e-Gift Card, Uber Eats e-Gift Card, Uber Rides e-Gift Card, Vintage Inns e-Gift Card, Virgin Experience Days e-Gift Card, Waterstones e-Gift Card, Xbox e-Gift Card, Xbox Live Gold Subscription e-Gift Card, Zizzi e-Gift Card.
  • What to do when
    • A "Missing Cashback" query must be submitted within 30 days of the transaction, if the transaction does not track automatically.
    • We will make all reasonable endeavors to secure the payment of commission on a transaction but we do not and cannot make any guarantee in this regard.
Please note the terms & conditions above are in addition to our general terms & conditions

Find The Perfect Room At Hotels.com

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Book a hotel at a fantastic price and earn cashback or save with our Hotels.com discount codes when available. As you would expect from one of the leading hotel booking sites, you will find hundreds of thousands of properties in more than 200 countries. You will be able to discover and compare accomodation thanks to their hotel finder.

Read accommodation reviews to help you find great hotel deals in the right location and make sure you are staying in the centre of a city or as close to the beach as possible with their precise mapping, which allows you to search for places to stay near landmarks, attractions, transport links or other locations, depending on where you are travelling to.

Whether you are booking a holiday abroad, staying in the UK or just need a reservation for a stopover business trip, you will find everything from top brand hotel chains, like Holiday Inn Express, and five-star hotels to independent boltholes, depending on your needs or budget. Choose a hotel which offers free breakfast, a gym or spa facilities in London, Liverpool, Edinburgh or other UK destinations, while you can find hotels and make a booking to stay in places like Dubai, Rome and Hong Kong.

Read travel guides if you need some inspiration, while you should also keep checking the hotels.com website to see if they have any hotel offers which would enable you to book cheap hotel rooms.

Hotels.com Homepage Screenshot

Discover The World


At Hotels.com, you will find cheap hotel deals in all of the top countries, whether you are visiting in July for a summer holiday, a Valentine's Day weekend break, wedding or a business trip. This means that you will find leading brand hotels in hundreds of destinations worldwide, ranging from the UK, France and Spain to the USA, Canada and China.

If you are wanting to get away but are in need of some inspiration when deciding where to go, you can browse their list of top 50 cities to help you find your perfect accommodation. Discover properties to suit any taste and budget in places such as New York, Paris, Singapore, Berlin, Istanbul and Cape Town, while you can also read travel guides which will give you all the information you will need if you are thinking of visiting a specific destination.

Scroll up to the top of this page and you will find a form, which will allow you to join TopCashback and save money with our Hotels.com discount offers.

Hotels.com Features

  • Hotels.com Rewards

      You can enjoy a night's accommodation when you collect 10 nights thanks to the free to join Hotels.com Rewards scheme.

      You can collect nights at more than 500,000 properties around the world through a single stay or multiple trips, while the value of your reward night night will be the average price of the 10 nights you have collected. If you choose a room which costs more than the average, you will need to pay the difference when you book online.

      You can claim your reward night for free via the app, on any date at over 500,000 properties, from major hotel chains and beach resorts to villas, apartments and boutique hotels, and you will just need to pay taxes and fees. You cannot collect or redeem nights when you book your hotel using a discount coupon or if you are making a package booking.

      If you sign up to Hotels.com Rewards, you can unlock Secret Prices, which will give you hotel discounts of up to 40% off at thousands of properties and which are not available to everyone. Not only will you save when making a hotel reservation, but you can also collect nights when you stay at your chosen property.

  • Best Price Guarantee

      Get a refund for the difference in price when you find a cheaper rate elsewhere.

      Hotels.com check thousands of prices each day to make sure they offer you the best deals, but should you find a cheaper, publicly available, rate elsewhere, they will refund the difference to your original payment method or by giving you a coupon, depending on whether the booking you made on the Hotels.com website was refundable or non-refundable.

      The stay being offered at the cheaper rate must have the same hotel name and location, room type, dates, occupancy and cancellation policy, while you will need to submit a claim before midnight local time the day before your stay. To submit a claim, visit the Price Guarantee page of the website, choose 'Ask us to match the price', fill in the information and press 'Go'.

      If it is a non-refundable booking, you will be sent a coupon for the price difference, which can be used on a future booking. For refundable bookings, if the lower price was found on a competitor's website, they will refund the difference to your original payment method, while if a lower price is found on Hotels.com, you will need to rebook before submitting your claim.

      They will then validate the lower price and give you a refund. They cannot match the price of bookings which hide the hotel name, AARP rates or government rates, or rates available only to loyalty programme members or those partly paid using loyalty points. You can include a screenshot showing the cheaper price, but it must also contain details of the hotel name, room type and travel dates.

  • App

      If you download the mobile app for iOS and Android devices from the App Store or Google Play, you will be able to get up to 40% off thousands of Secret Price hotels.

      You will be able to access these deals as soon as you download the app by keeping an eye out for the 'Your Secret Price' message on selected hotels. As well as those who download the app, these offers are available to customers who have subscribed to their emails or joined Hotels.com Rewards.

      The app allows you to book rooms on the go and find hotels which suit your needs via a range of filter options. Benefit from exclusive offers in your area by using the 'Deals For Tonight' feature, while you can store payment details for faster hotel booking.

Hotels.com FAQ
  • Do Hotels.com reward nights Expire?

      Free to join Hotels.com Rewards nights will expire if your account is inactive for 12 months. Account activity constitutes redeeming a reward night or collecting nights by completing a stay at any eligible hotel.

  • Do Hotels.com Prices Include Tax?

      When you book through Hotels.com, all taxes will be included in the room rate. Some cities will charge an extra tourism tax per person, per night, and you can view the amount of tax under ‘Notification and fees’ on the hotel’s information page.

  • How Does Hotels.com Rewards Work?

      Hotels.com Rewards is free to join and will allow you to earn one night for every 10 nights you stay. You can collect 10 nights in a single stay or through multiple trips at over 500,000 properties around the world. The value of your reward night will be the average of the 10 nights collected. It can be redeemed at more than 500,000 properties and there are no blackout dates or restrictions.

  • Can You Cancel Hotels.com Reservations?

      To cancel a hotel booking, (1) sign in to your Hotels.com account, (2) go to ‘Manage Your Bookings’, (3) choose the booking you wish to cancel and (4) select ‘Cancel Room’. If you booked without an account, you will need to fill out and submit the ‘Find Your Bookings’ form and select the ‘Cancel Room’ link for the booking you wish to cancel. Hotels.com do not charge but the hotel might.

  • Are Hotels.com Atol Protected?

      As Hotels.com only deal with accommodation, they are not ATOL protected. An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad when booking air holiday (pre-arranged or tailor-made) packages which are covered by one. ATOL does not protect you if you just book accommodation.

  • Does Hotels.com Take Paypal?

      Some hotels give you the chance to pay at the time of booking. In this instance, you will be able to do so using PayPal. If you are paying at the hotel, you can do so with a debit or credit card and they will charge you in the local currency. You cannot split your payment over multiple methods.

  • Does Hotels.com Charge In Advance?

      Most bookings on Hotels.com are prepaid, meaning you will be charged at the time of booking. Some properties offer bookings which can be paid when you arrive at the hotel or with a deposit when booking. If you pay a deposit, you will settle the remaining balance either when you check in or check out. For bookings paid for at the hotel, you will need to provide credit card information to guarantee the reservation.

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About Hotels.com

Hotels.com is a leading provider of hotel accommodation worldwide, offering booking services through its own network of localised websites and telephone call centres.

Hotels.com gives travellers one of the widest selections of accommodation on the net, including both independent and major chain hotels as well as self-catering in over hundreds of thousands properties worldwide.

The company offers a one-stop shopping source for hotel pricing, amenities and availability and also specialises in providing travellers with accommodation during sold-out periods.

FAQs

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