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Get up to 12% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Excellent speedy payment
Easy to book and paid out a week after travel. Great service.
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Buddiespal | 17 Aug 2026
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Good cash back
Great offers
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Benghazic | 16 Aug 2026
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nothing less than excellent
Amazing retail who payout on time & a great website to use. So easy to use & user friendly.
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suffian | 10 Aug 2026
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Fast & Reliable
They’ve really improved their payout speeds.
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GR2024 | 09 Aug 2026
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Fast payment after stay
I booked accommodation a while ago at an enhanced rate of 20% (check out for the special offer days!) and it tracked quickly. It became confirmed and payable within 10 days after the end of the stay. What a great experience - one of the best on TopCashback!
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VickyA | 08 Aug 2026
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Very good
Have special offers that gives a good payout with hotels.com with extra quick payout time
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jelleicester | 06 Aug 2026
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Fast Cashback
Very quick transaction processing of cashback, and always pay up quickly.
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Kingers34 | 23 Jul 2026
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Zero stars
No cash back when using cash back -- no stars -simple
Why bother
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mili | 17 Jul 2026
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Hotels.com use this as a scam
I booked through the link as a promotional offer was advertised. Like others, I've received a message saying "TopCashback was not seen as the final referrer of the purchase". This was completely untrue - they just obviously didn't want to pay the amount they had advertised.
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Torynp100 | 01 Jul 2026
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Always pays out quickly
Hotels.com cashback is always good, and they always pay out quickly. Never had a problem and will continue to book through them.
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ssnhin | 29 Jun 2026
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Fooling everybody
It's extremely convenient for Hotels.com to always say that "TopCashback was not seen as the final referrer of the purchase." whenever they DON'T want to pay the cashback.
I wonder how many of the purchases that are considered non-eligible to the cashback were made on promotional rates...
I had a 20% cashback to be received for a pretty big purchase I made, and it's not surprising at all that they are now saying that I'm not eligible to cashback.
Won't book a single hotel through this supplier ever again.
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Maria Eduarda Kruger | 02 Jun 2026
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always good thank you
All good, i get the cashback and it works ok
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Rattlesnake2002uk | 18 May 2026
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Always great......
It is always a no brainer to use this compay....great discount and cashback always paid when due.....
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toonarmy22 | 05 May 2026
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Quick payout
Easy and quick payout
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Jammer86 | 02 May 2026
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Won't bother again
Held off on cashback claiming stay had to be completed before it would be rewarded - fine makes sense. After stay was completed, refused cashback claiming "TopCashback was not seen as the final referrer of the purchase".
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dpppr | 23 Apr 2026
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Thanks again!
Great speed at paying out, always consistent. Always book through Hotels.com now.
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carobinson3 | 23 Apr 2026
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Consistent payments
I book all my accommodation via top cash back through hotels dot com.
I’ve been doing this for years. I’ve NEVER had a problem.
Great cash back on good hotel rates. Win, win.
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davegcooper | 22 Apr 2026
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excellent cashback and tracking
one best on this site
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dropdeadfred | 19 Apr 2026
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One of the best
I always book my Hotels.com stays through TopCashback, and the savings are incredible. The cashback usually tracks within a few hours of booking. Even though it takes a few months to become 'payable' (usually after the stay is completed), the high percentage rates make it well worth the wait. It’s essentially a free discount on top of the Hotels.com Rewards points. Highly recommend for frequent travelers!
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fimdad | 17 Apr 2026
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Very fast Payout, first time to use. No issue.
Paid within one week after finished the stay, very good experience.
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Member11130499274324 | 16 Apr 2026
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Excellent
Tracked quickly and paid out just a few weeks after holiday. Well done Hotels.com
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Nobleguide | 15 Apr 2026
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Great cashback received
cashback received within 1 week of returning home from the trip
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Member1079545729357 | 29 Mar 2026
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10% offered - 2% given POOR!
I won’t be using hotels.com again. As they don’t give you the correct cash back. Even after appealing, it still refused. I’m off
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maldwynmaldwyn | 24 Mar 2026
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Turned down valid claim - AVOID FLYCATCHER ADVERTISED RATES
Claim TCB weren't the last click-through. Been using TCB for a very long time so know the drill and they absolutely WERE the final click-through. Strange that my booking confirmation came through a couple of minutes afterwards - i.e. after entering my details. Should be removed from TCB if they have no intention of paying the advertised rates
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gizzard | 23 Mar 2026
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inconsistent
I had very good experience with payment promptly delivered just after my stay, and less good experience where I had to wait for months before being paid.
Hotels.com used to provide excellent value as they also had a reward system with a free stay after 10 stamps. Nowadays the rewards are significantly worse, and they expire quickly.
Average.
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Gilberto71 | 19 Mar 2026
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