Skip to main content
ENTER
Get up to £50.00 of your purchase back when you shop with EDF Residential & EV Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with EDF Residential & EV

EDF Residential & EV Reviews

While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

Log in to review
EDF Residential & EV Reviews
friend icon
Took a long time to become payable after changing my energy supply in Jan 2018. Only recently available....7 months plus.
  JHouse | 15 Aug 2018 Report Abuse
friend icon
Took 6 months and me nudging Customer Service, but did eventually receive cashback
  garybloyce | 14 Aug 2018 Report Abuse
friend icon
Absolutely Terrible experience.TCB blame EDF but continaully let me down until one day after three refusals and me chasing for months the cash comes to my account
  GrahamHurst | 13 Aug 2018 Report Abuse
friend icon
ALWAYS polite and helpful.Thank you.
  ailuj | 13 Aug 2018 Report Abuse
friend icon
Took double the amount advertised to get cashback
  Kwanny | 11 Aug 2018 Report Abuse
friend icon
excellent payout
  ComfortBooks | 25 Jul 2018 Report Abuse
friend icon
The amount of cash back was good but the time taken to pay it out was ridiculous! The indicated time was mid April but I didn’t receive it until mid July!
  Sarcaf | 22 Jul 2018 Report Abuse
friend icon
6 month wait for this cashback...too long.
  lyncash | 21 Jul 2018 Report Abuse
friend icon
Not good still waiting since February,it is now July.
  jinnymac | 18 Jul 2018 Report Abuse
friend icon
I have been waiting 21 weeks for cashback! Average payout 12 weeks. Very disappointed. Customer services say just to wait. I think I’ve waited enough!
  beezle1 | 17 Jul 2018 Report Abuse
friend icon
I can't seem to get any help whatsoever with cashback unsatisfactory so far
  Mcee71 | 19 Jun 2018 Report Abuse
friend icon
difficult to contact with them about cashback
  ewelinasta | 15 Jun 2018 Report Abuse
friend icon
Great offer, reasonable amount, fairly quick payable just over 2 months.
  traveller1961 | 30 May 2018 Report Abuse
friend icon
I would rate getting the Cashback from Topcashback a complete nightmare. I had it confirmed with EDF that they had done all they needed to do. Topcashback needs to do much more for it's customers.
  Electricone | 24 May 2018 Report Abuse
friend icon
paid out in full 13 months after connection fillowing a manual claim
  tony_w | 16 May 2018 Report Abuse
friend icon
Just over the estimated time scale - which was already quite long. Also didn't track, had to do a missing claim but all ok now, awaiting payout BACS!
  amorris_89 | 23 Apr 2018 Report Abuse
friend icon
Poor - declined cashback without explanation, no info for 6 months - avoid!
  suttchid | 27 Mar 2018 Report Abuse
friend icon
Tracked quickly but declined. Having to raise a claim with TCB which is disappointing.
  GR2024 | 21 Feb 2018 Report Abuse
friend icon
Excellent, very quick payout.
  roystevely | 07 Feb 2018 Report Abuse
friend icon
i am waiting for my cashback last from nearly 8 months - within couple of months my 12 months fix contract will finish and i am still waiting for cashback. TCB trying to help me but unfortunately every time i have been told just wait we are trying to resolve my cashback. i have provided all information and i am still paying direct debit so i dont think so it may take that long to resolve and pay my cashback. i would like to say in my opinion we are wasting time with EDF Energy especially for cashabck.
  Frenidave | 03 Feb 2018 Report Abuse
friend icon
Only give 1 star because I couldnt give 0 !Delined without reason - Signed up Jan 2017 and tracked until September whne it was declined, apparantly the whole batch from January was declined. Opened claim and still awaiting claim result in December 2017.
  beavatron | 30 Dec 2017 Report Abuse
friend icon
Paid in the timescales, can't complain, No problems with cashback. Tracked quickly
  manojpars53 | 01 Jan 2017 Report Abuse
friend icon
It has taken approximately 6 months for this payment to become available.
  toiner1991 | 02 Nov 2015 Report Abuse
friend icon
a little slow but we got there in the end
  labooch | 21 Oct 2015 Report Abuse
friend icon
took forever to receive payment
  lindalu | 13 Oct 2015 Report Abuse
1...678910...34      View:   2550100