Skip to main content
ENTER
Get up to 12% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 12% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
friend icon
easy website to use and good availability
  Amandajm | 17 Nov 2015 Report Abuse
friend icon
Don't always pay out. Very poor in fact. Booked hotel for £1200 have so far refused to pay me cashback. Hotel was booked in April with a 10.5% cashback
  phil_collingwood | 17 Nov 2015 Report Abuse
friend icon
Usually tracks quickly but slow to payout. Sometimes, does not award cashback for no discernible reason.
  PeteTheBeat | 16 Nov 2015 Report Abuse
friend icon
excellent deal on a hotel and money back in top cashback account! Totally sweet! :-)
  pixie_fizz | 15 Nov 2015 Report Abuse
friend icon
All transaction track no problem
  grantos3000 | 15 Nov 2015 Report Abuse
friend icon
Always fast payers always in the 10% or more range go get it for free.
  martypooh | 15 Nov 2015 Report Abuse
friend icon
I can't believe the other reviews giving 5 stars. I booked through top cash back and stayed at the hotel in July. Despite numerous messages and nudges I am still waiting for my cashback. This is being dealt with by customer services, who have all the booking details, but there is still no response from Hotels.com
  judypal | 13 Nov 2015 Report Abuse
friend icon
Excellent! Fast paying but always after you've stayed. Good stuff.
  xdope000x | 12 Nov 2015 Report Abuse
friend icon
Good steady cashback. Always pay. But too long a wait for payment. Higher rate for mobile bookings is disappointing.
  davidwoodison | 11 Nov 2015 Report Abuse
friend icon
No complaints
  SUPERGINGE | 10 Nov 2015 Report Abuse
friend icon
Received cash ask quickly
  Rachelbrame | 08 Nov 2015 Report Abuse
friend icon
Cashback did not track, so submitted claim straight away, which was declined. Given reason "Invalid order number" even though the order number stated is the one that still shows in my history when I log into hotels.com account! Queried this with hotels.com but they still refused to pay. It took a year and a half for them to look into it and again declined cashback. Disappointed.
  emilyjaneho | 08 Nov 2015 Report Abuse
friend icon
Great, I always use HOTELS.COM as you get all information to hand which really helps with planning and view history.
  BLYTHED | 07 Nov 2015 Report Abuse
friend icon
Great website and I love the loyalty rewards.
  kite63 | 07 Nov 2015 Report Abuse
friend icon
It is easy and quick to get cash back from Hotels.com
  caobuk18 | 06 Nov 2015 Report Abuse
friend icon
Took more than 8 months to get paid. Had to make 2 manual claims.
  Bedanta | 05 Nov 2015 Report Abuse
friend icon
Took more than 8 months to get paid. Had to make 2 manual claims.
  Bedanta | 05 Nov 2015 Report Abuse
friend icon
quick paying excellent
  deanbeeley | 04 Nov 2015 Report Abuse
friend icon
Don't always pay out. Very poor in fact. Booked hotel for £1200 have so far refused to pay me cashback. Hotel was booked in April with a 10.5% cashback
  phil_collingwood | 03 Nov 2015 Report Abuse
friend icon
just excellent - why wouldn't anyone use TCB & Hotels.com ?
  ronreid2 | 03 Nov 2015 Report Abuse
friend icon
Still 2 outstanding cashback, all 4 bookings made at the same time. Only 2 took payment on that day!
  samoran | 03 Nov 2015 Report Abuse
friend icon
Very easy, tracked no problem, very generous percentage given as well. Highly recommended
  superpriest32 | 03 Nov 2015 Report Abuse
friend icon
Sometimes decline cashback
  Robddavies | 31 Oct 2015 Report Abuse
friend icon
Reliable , quick payer and great prices.
  gyppo777 | 30 Oct 2015 Report Abuse
friend icon
Love the Hotel Reward Scheme, competitive price as well!
  james007ago | 30 Oct 2015 Report Abuse
1...9293949596...136      View:   2550100