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Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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EASY AND RELIABLE BOOKINGS ALWAYS CONFIRMED ON A WIDE RANGE OF LOCATIONS
  EddieMc | 17 Oct 2015 Report Abuse
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so fast and easy!
  sillyrabbit07 | 16 Oct 2015 Report Abuse
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Book with Hotels.com all the time, have never had a Cashback payment without a lot of complaints and nudges. Had one payout finally paid about 10 months after booking, the rest are under investigation!
  AntBoots | 16 Oct 2015 Report Abuse
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Fast Cashback, Great Service
  Lynne_Turner | 15 Oct 2015 Report Abuse
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clawed back cashback before we had even stayed at hotel!!
  rallyingbear | 15 Oct 2015 Report Abuse
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too quick too claw back cashback!!!
  rallyingbear | 15 Oct 2015 Report Abuse
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I have booked several times via Hotels.com and have always found they track correctly and quickly. Plus, once you've had your trip, the credit moves very quickly from pending to payable. Always a good experience.
  busekrc | 15 Oct 2015 Report Abuse
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I love using this - you get cashback, plus you get the free night with hotels.com after 10 bookings still. However this week I made 2 bookings inside 5minutes of each other. Only one appeared on topcashback, i had to open a claim for the other.
  JMEENAN | 14 Oct 2015 Report Abuse
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Takes a long time to receive cash back
  8572ccl | 14 Oct 2015 Report Abuse
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best hotel site great choice
  481881441 | 14 Oct 2015 Report Abuse
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I have used hotels.com through tcb dozens of times and it has always been excellent, but last two times haven't tracked and about to try a third... Fingers crossed!
  r0ckst4r | 14 Oct 2015 Report Abuse
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Hotels.com are a great website to use and would use them on a regular basis.
  daniel1984 | 14 Oct 2015 Report Abuse
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Very difficult to get cashback from this merchant even though eligible!
  hatchj | 13 Oct 2015 Report Abuse
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Didnt track, initially claim lodged was declined then they realised i had proof! Stay away!!
  Seery03 | 13 Oct 2015 Report Abuse
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Good, but incredibly poor when used through mobile app. Never received anything from a mobile purchase
  headleysolutions | 13 Oct 2015 Report Abuse
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excellent takes about 2 months to get the payment into your account but very reliable...full marks
  hancockhuman | 12 Oct 2015 Report Abuse
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Tracked no problem and paid out just two weeks after my stay. I have a dream that all cashback were this easy...
  biggeral88 | 12 Oct 2015 Report Abuse
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Long wait and had to lodge a claim, but cashback amount was quite good and finally paid after 8 months.
  MaxJarrold | 12 Oct 2015 Report Abuse
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very good merchant
  magdalenakonieczka | 11 Oct 2015 Report Abuse
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Very poor experience. I have just received cashback now for a transaction that was booked in June 2014 and used in November 2014. The claim didn't track, they then declinced it based on an invaild order number which was clearly rubbish since I had the order number on an email they sent me! The only reason it got paid out was because of the hard work of the Top Cashback team and my refusal to accept their reason for declining my claim. They do pay a generous level of cashback but boy, do you have to jump through hoops to actually get your money! Needless to say I won't be using them again in a hurry.
  robg64 | 11 Oct 2015 Report Abuse
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rarely tracks and little or no help from TCB regarding this retailer, better use other cashback sites when it comes to Hotels.com since they changed name
  bartman123 | 11 Oct 2015 Report Abuse
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Super fast payout!!! You also get a free night for every 10 nights you are booking and cashback! Highly recommend!
  jaloha | 11 Oct 2015 Report Abuse
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horrible: Long waiting and got various reasons, like invalid order no, booking canceled and so on, to reject my claim which are real transactions recorded. Unbelievably troublesome experience!
  ChunhuiLi | 11 Oct 2015 Report Abuse
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Generous payout but unreliable tracking
  chris0241 | 09 Oct 2015 Report Abuse
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Generous payout but unreliable tracking
  chris0241 | 09 Oct 2015 Report Abuse
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