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Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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hotels.com have not paid my cash back amount
  sweetpeapaula | 02 Dec 2015 Report Abuse
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Taken months to become payable - don't use
  tolhurst24 | 02 Dec 2015 Report Abuse
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Seamless tracking with Cashback. Highly recommend booking your Hotel with them every time.
  Ianmac21 | 01 Dec 2015 Report Abuse
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Excellent Cashback and pays promptly after stay, always use them as usually the cheapest deal too
  symiwoman | 01 Dec 2015 Report Abuse
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Easy transaction and fast cash back
  Lynne_Turner | 29 Nov 2015 Report Abuse
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thank you very much.will buy again.
  Romanetka | 27 Nov 2015 Report Abuse
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fast easy, if problems really helpful
  kibutata | 26 Nov 2015 Report Abuse
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Very generous and tracks accurately most of the time.
  chris0241 | 25 Nov 2015 Report Abuse
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No complaints
  | 25 Nov 2015 Report Abuse
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Disappointing. So many payments are accepted. No reason why not.
  hedwig13 | 22 Nov 2015 Report Abuse
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Good rates, sometime it feels like a bit slow to payout.
  PalleGude | 21 Nov 2015 Report Abuse
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easy website to use and good availability
  Amandajm | 17 Nov 2015 Report Abuse
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Don't always pay out. Very poor in fact. Booked hotel for £1200 have so far refused to pay me cashback. Hotel was booked in April with a 10.5% cashback
  phil_collingwood | 17 Nov 2015 Report Abuse
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Usually tracks quickly but slow to payout. Sometimes, does not award cashback for no discernible reason.
  PeteTheBeat | 16 Nov 2015 Report Abuse
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excellent deal on a hotel and money back in top cashback account! Totally sweet! :-)
  pixie_fizz | 15 Nov 2015 Report Abuse
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All transaction track no problem
  grantos3000 | 15 Nov 2015 Report Abuse
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Always fast payers always in the 10% or more range go get it for free.
  martypooh | 15 Nov 2015 Report Abuse
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I can't believe the other reviews giving 5 stars. I booked through top cash back and stayed at the hotel in July. Despite numerous messages and nudges I am still waiting for my cashback. This is being dealt with by customer services, who have all the booking details, but there is still no response from Hotels.com
  judypal | 13 Nov 2015 Report Abuse
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Excellent! Fast paying but always after you've stayed. Good stuff.
  xdope000x | 12 Nov 2015 Report Abuse
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Good steady cashback. Always pay. But too long a wait for payment. Higher rate for mobile bookings is disappointing.
  davidwoodison | 11 Nov 2015 Report Abuse
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No complaints
  SUPERGINGE | 10 Nov 2015 Report Abuse
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Received cash ask quickly
  Rachelbrame | 08 Nov 2015 Report Abuse
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Cashback did not track, so submitted claim straight away, which was declined. Given reason "Invalid order number" even though the order number stated is the one that still shows in my history when I log into hotels.com account! Queried this with hotels.com but they still refused to pay. It took a year and a half for them to look into it and again declined cashback. Disappointed.
  emilyjaneho | 08 Nov 2015 Report Abuse
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Great, I always use HOTELS.COM as you get all information to hand which really helps with planning and view history.
  BLYTHED | 07 Nov 2015 Report Abuse
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Great website and I love the loyalty rewards.
  kite63 | 07 Nov 2015 Report Abuse
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