Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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None of my mobile transactions for hotels.com have tracked
  jameslon | 29 Feb 2016 Report Abuse
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Slow but in the end TCB sorted them out
  danbar6 | 25 Feb 2016 Report Abuse
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Easy and it works. Makes no difference to room price, so use with confidence.
  Andrewspeed9 | 24 Feb 2016 Report Abuse
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quick payment and reliable
  StewartL | 23 Feb 2016 Report Abuse
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can take a while sometimes to get cashback but overall good experience and once you have booked 10 nights with Hotels.com and get to silver status their customer service is great
  ilyb | 23 Feb 2016 Report Abuse
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No problems with any bookings and all payable quickly. V good.
  leeztaylor | 19 Feb 2016 Report Abuse
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I would give no stars if possible! made a £945 purchase with them last year with a supposed 12.12% (£114) cash back. This cash back was never received, merchant refused to pay even after missing cash back claim. Feel totally mislead, i would have made my purchase elsewhere and received other cash back deals if id have known hotels.com were so untrustworthy
  Egoodwin3008 | 18 Feb 2016 Report Abuse
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I have been using Topcashback for years and have to say that after spending over £1500 with Hotels.com that they are the first company not to pay cashback that I was due. Over £150! Attempted to chase through Topcashback who although very helpful were ultimately unsuccessful. Tread with care. ??
  8100905630 | 18 Feb 2016 Report Abuse
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I have been using Hotels.com for a number of years now and have never been disappointed. Their prices of hotels are extremely competitive and they do a price guarantee match which I used once and it worked fine. The 'reward' nights are an added bonus which I actually managed to use twice this year. Great site, highly recommended.
  jenwrendorset | 17 Feb 2016 Report Abuse
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Good value as I regularly stay away so get topcashback on top of their own rewards program
  Andys288 | 17 Feb 2016 Report Abuse
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honest competative prces, and paid out in good time
  TopHappy | 16 Feb 2016 Report Abuse
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I usually receive notification within minutes - they pay within a couple of months
  johnfelton | 15 Feb 2016 Report Abuse
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Recently transaction amounts are not shown in full. Earlier it was a complete figure. But for past few days Transaction values are less (shown without Tax). For every other retailer even Tax is considered as a purchase value so found this bit strange.
  virendra | 15 Feb 2016 Report Abuse
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Brilliant, quick and easy.
  held | 13 Feb 2016 Report Abuse
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I would avoid Hotels.com. With respect to confirming your cash back they used to be good. Now they are awfully slow. I am still waiting for a confirmation of a cash back for a holiday in November. They are too slow and you spend so much time chasing and reminding.
  Iva_D | 10 Feb 2016 Report Abuse
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this is truly a gift, excellent rate and first class experience
  roywoodfine | 09 Feb 2016 Report Abuse
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fast and easy, perfect when requiring a hotel last minute all over the world
  mattdavis5 | 09 Feb 2016 Report Abuse
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Cashback from July now declined even though I provided proof of my claim. Stated email address and dates but declined
  cherie63 | 08 Feb 2016 Report Abuse
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Great never any problems
  prose1 | 08 Feb 2016 Report Abuse
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Always tracked, never had problem with booking from them, Price gurantee is easy to claim if prices go down.
  JonWH | 08 Feb 2016 Report Abuse
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The Cashback is great, but the range of hotels does not always have what I'm looking for.
  PBTaylor_ | 08 Feb 2016 Report Abuse
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Cashback didn't track initially and, when followed up, took six months to appear on my account.
  jmsteed | 05 Feb 2016 Report Abuse
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Excellent transaction. Simple to use and cashback tracked.
  rel1303 | 05 Feb 2016 Report Abuse
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Great! never had a problem.
  JILL149 | 03 Feb 2016 Report Abuse
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I've clicked through from TCB to Hotels.com for years, and been very happy. But I went to book a specific hotel at the weekend, and for the first time ever, that I've noticed, the click-through price was higher than going direct.
  lpgm | 02 Feb 2016 Report Abuse
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