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Get up to 11% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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I've used hotels.com many times in the past and have always quickly received my cashback. However I stayed in a hotel in January. It fracked and confirmed fairly quickly, but it said estimated payable in 8 weeks. Then it was 15. A month later, it's at 19 weeks. I'm sure my £260 will come, but if you're in a hurry, I'd be inclined to go elsewhere.
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craigyb85 | 25 Apr 2016
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Cashback declined, reasons not clear. Disappointed with this merchant as I have used them a lot.
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Balr0g | 22 Apr 2016
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declined a valid cash Back
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brian69 | 20 Apr 2016
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Used Hotels.com via topcashback site all the time. Tracked fast and pleased with cash back received so far.
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All_Things_Lovely | 20 Apr 2016
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Click through and use as usual; and the rewards appear without further effort - it's perfect :)
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Mawerm | 20 Apr 2016
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Great service and a wide choice of hotels. Recommended
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markgunn | 18 Apr 2016
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Very easy to use and thousands of hotels to chose from.
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abirtwell | 17 Apr 2016
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on the whole i have had a great experience ...
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lindyj13 | 16 Apr 2016
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Been waiting for nearly 6 months for my cashback now :(
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aaronmcc1981 | 12 Apr 2016
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Very poor. I needed to amend a booking for Dec 2015 by retaining the booking but reducing it by a day. Hotels.com maintained this wasn't possible as the hotel manager would not allow it and insisted I had to cancel entire booking, then rebook at a much higher price for 1 night less. This was despite me having confirmed with the hotel manager that he had no problem with amending my booking. I therefore did not believe the Hotels.comstory at all, and the hotel manager told me they often have issues with bookings made via hotels.com. I have not used them since and would not recommend them to anyone else. I was surprised last night to see that a payment had been made to Topcashbackas it took so long I had given up checking that it would ever be made. I hope this feedback is helpful.
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JeffAllen | 11 Apr 2016
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Brilliant! Works every time...
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helengabriel | 11 Apr 2016
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HAD VARIOUS ISSUES IN PAST WITH CASH BACK BEING APPLIED AFTER BOOKINGS THAT I HAVE MADE AND HAD TO DO A FEW MISSING CASH BACK CLAIMS
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mcgowja | 10 Apr 2016
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It took months of nudging to finally get the cashback paid
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gingernutmixer | 06 Apr 2016
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great transaction from start to finish - easy to deal with and great price many thanks
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2rightback2 | 04 Apr 2016
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Very bad and no help at all, Canceled my booking as i was traveling to Holland, never even sent me a email, I was left with no money to live, as I had to pay for a new hotel, customer service told me it your hard luck and we dont care if you sleep on the streets, DONT USE!!!!
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Daviddutch | 04 Apr 2016
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Easy to get cash back.
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Isladudley | 04 Apr 2016
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really good site easy to use the cashback tracks quickly and if you subscribe to the site you get free nights stay also so its win win
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jeanettedaniel | 03 Apr 2016
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Still waiting for cashback from transaction >6 months ago
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Carl507 | 03 Apr 2016
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excellent, quick payout, happy with the service.
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pandabear75 | 02 Apr 2016
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Took 9 months and numerous nudges, reminders etc before they finally paid up.
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muttywhitedog | 01 Apr 2016
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Have used them many time. They always pay the cashback immediately.
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LadyJay | 01 Apr 2016
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