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Get up to 20% of your purchase back
when you shop with trainline
trainline Reviews
Reviews and experiences from TopCashback members who have shopped with trainline.
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trainline Reviews
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3 orders - 2 immediately pending 1 now pending after 'chasing' - none yet confirmed 6 weeks later
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aandd | 30 May 2010
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Fast to track, easy to use service - cool!
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Rodger | 28 May 2010
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What rubbish showed as tracking then changed to zero!
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Lemmin83 | 28 May 2010
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Like everyone else, this tracked initially then went to zero. This looks like some sort of scam. I don't know why TCB uses them; I certainly will not use them again.
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tartanterra | 25 May 2010
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Cashback was tracked and then changed to zero. Submitted a misssing claim several weeks ago but nothing has happened. This is the only company who have let me down on Top Cash Back. I will not use them again
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johnboyblue1 | 18 May 2010
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So far so good - not paid yet but tracked just fine....
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Grizelda | 14 May 2010
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Booked tickets online, took ages to confirm and then changed cashback to £0.00! By this time it was more than 100 days since the transaction meaning I couldn't submit a Missing Cashback Claim. Cheers Trainline!
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Fishguard | 07 May 2010
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Booked online and it tracked OK though not particularly quickly (a few days). Tickets took about 5/6 days to be delivered.
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dabbit | 07 May 2010
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Spent £52.00 with trainline but was entitled to 78p cash back, then when it came to payament time didnt even give me that, as it was under £1.00.Need to spend a large amount to get anything from them
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squirrelnutkins | 04 May 2010
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Appalling. Tracked for ages at 99p for a genuine £66.00 transaction then paid out at 0.00 after 100 days - not even a penny! And because it was after 100 days Topcashback would not accept a query and claim!
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designaw | 03 May 2010
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No cashback on tickets under £25 and a £1 booking fee into the bargain! For low value tickets, check via National Rail website and see if one of the train operating companies can match the fare - there is no booking fee with them.
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thriftyspender | 03 May 2010
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Bought tickets for £94 in January 2010 with a cashback amount tracked. In April (after the 100 day rule) it turned into zero. This seems a bit of a swizz
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roy1f | 03 May 2010
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purchased train tickets in Dec 2009 to value of £145. tracked ok but in April appeared as payable at £0
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bia49 | 01 May 2010
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Didn't pay after I bought train tickets online. Not impressed!
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| 30 Apr 2010
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Don't Bother! Like many others cashback tracked but became payable as £0. Use others such as raileasy who do pay out. Very disappointed
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helenlou | 29 Apr 2010
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Was showing as confirmed, but when it moved to payable the amount of cashback dropped to £0.00 very strange?
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Seraph | 27 Apr 2010
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Consistently tracked and where there was an issue it was quickly addressed
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N_Beane | 25 Apr 2010
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quick tracking shame the cash back aint higher
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11keeno | 23 Apr 2010
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Tracked OK at the start, then it changed to £nil for no reason. Had to put an enquiry through to get payment.
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| 23 Apr 2010
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My confirmed cashback has now also become ZERO - what are these people playing at? Perhaps it is time they were removed from TopCashback because more people are submitting stories of zero cashback than anyone submitting a success story. The cash back was less than £1.00 so hardly a fortune but the whole thing seems a bit dishonest to me.
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elgarmen | 22 Apr 2010
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train line changed cash back to zero- its a small amount but its a matter of principle and trust
thanks
moonwriter
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moonwriter | 21 Apr 2010
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