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when you shop with trainline
trainline Reviews
Reviews and experiences from TopCashback members who have shopped with trainline.
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trainline Reviews
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Excellent - No problems
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Denise0903 | 29 Jun 2010
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easy to use, got good deal on the tickets and track in the same day. Really pleased with that
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flisak | 27 Jun 2010
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Very Happy thanks would defently deal with again
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scarf | 22 Jun 2010
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Very fast and always tracks straight away. No problems.
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SamMorg | 15 Jun 2010
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Registered quickly, no apparent problems.
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gwal | 12 Jun 2010
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Has twice tracked purchases but then after a couple of months the amount in pending has changed to 0. Have had to submit missing cashback claims. Yet to receive anything on all 3 purchases.
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sarahhunt79 | 10 Jun 2010
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Waste of time. Cashback was tracked then changed to £0.00 when it became payable. Looks like they now have a minimum transaction threshold of £25 for cashback. This was not noted when I bought my last ticket. Won't be using them again...
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Player1123581321 | 07 Jun 2010
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Tracked in about 24 hours.
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Arezou | 01 Jun 2010
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Like others, it tracked fine, but when it came to the Payable status, it turned to £0.
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| 01 Jun 2010
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Although the cashback value is only 1.5% on purchases above 25pounds, at least this offsets booking fees & credit card fees. Cashback tracked quickly and was made Payable soon after.
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arcadia | 01 Jun 2010
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3 orders - 2 immediately pending 1 now pending after 'chasing' - none yet confirmed 6 weeks later
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aandd | 30 May 2010
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Fast to track, easy to use service - cool!
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Rodger | 28 May 2010
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What rubbish showed as tracking then changed to zero!
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Lemmin83 | 28 May 2010
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Like everyone else, this tracked initially then went to zero. This looks like some sort of scam. I don't know why TCB uses them; I certainly will not use them again.
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tartanterra | 25 May 2010
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Cashback was tracked and then changed to zero. Submitted a misssing claim several weeks ago but nothing has happened. This is the only company who have let me down on Top Cash Back. I will not use them again
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johnboyblue1 | 18 May 2010
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So far so good - not paid yet but tracked just fine....
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Grizelda | 14 May 2010
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Booked tickets online, took ages to confirm and then changed cashback to £0.00! By this time it was more than 100 days since the transaction meaning I couldn't submit a Missing Cashback Claim. Cheers Trainline!
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Fishguard | 07 May 2010
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Booked online and it tracked OK though not particularly quickly (a few days). Tickets took about 5/6 days to be delivered.
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dabbit | 07 May 2010
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Spent £52.00 with trainline but was entitled to 78p cash back, then when it came to payament time didnt even give me that, as it was under £1.00.Need to spend a large amount to get anything from them
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squirrelnutkins | 04 May 2010
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Appalling. Tracked for ages at 99p for a genuine £66.00 transaction then paid out at 0.00 after 100 days - not even a penny! And because it was after 100 days Topcashback would not accept a query and claim!
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designaw | 03 May 2010
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No cashback on tickets under £25 and a £1 booking fee into the bargain! For low value tickets, check via National Rail website and see if one of the train operating companies can match the fare - there is no booking fee with them.
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thriftyspender | 03 May 2010
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Bought tickets for £94 in January 2010 with a cashback amount tracked. In April (after the 100 day rule) it turned into zero. This seems a bit of a swizz
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roy1f | 03 May 2010
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