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IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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tracked but as zero, not staying till february but have submitted my claim to tcb.
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gangsta | 23 Nov 2009
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lousy in terms of tracking cashback - I spent over £1500 with them and they have only tracked £500 odd of it! Still awaiting response after submitting claim. Will definitely not use again.
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annban | 23 Nov 2009
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took a while and some chasing up to track, but got there in the end , thanks
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torso | 22 Nov 2009
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Had to submit manual claim. Tracked as 0 then disappeared. Thanks to TCB finally got cashback 5 months later.They refused claim initially as did not have stay dates ( surely that's available from booking number) Would not use again if others available for hotel I wanted.
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slioch84 | 16 Nov 2009
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took a while to track and when it did the amount was a completely different figure to what I had spent. payment is due the end of this month, so fingers crossed!
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donna9 | 09 Nov 2009
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11 months to get the cashback from IHC. 70% of all my claims for missing cashback have been with the 'accommodation section' of TCB.
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rookie | 03 Nov 2009
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This originally tracked as £0.00 but I submitted an enquiry and the money tracked within 1 week.
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ally24080 | 31 Oct 2009
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Thieving conmen, lost over £50 when failed to track and they have ignored all the nudges, been trying since Feb to get paid, don't bother book with a different Hotel Group. Have given all paperwork to prove the stay.
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James_Dinsdale | 30 Oct 2009
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Very hit & miss - have had to file lots of missed tracking claims that appear as zero- don't bank on this one when booking.
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ukporric | 27 Oct 2009
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Rubbish tracking!! Used twice - failed to track (so far) both times!!
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Rob1000 | 20 Oct 2009
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Failed to track, had to manually claim.
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dionysus | 20 Oct 2009
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Tracked at £0, submitted manual claim, still waiting after 6 months.
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| 15 Oct 2009
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Total rubbish! Won't be using them again.
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crushedkitten | 06 Oct 2009
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Booked my hotel 8 months ago and still not tracked!!!!! You have been warned...
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Icy | 03 Oct 2009
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Cashback can be very tricky, sometimes it gets posted straight away and other times it just never arrives.
Experience has found that submitting a missing report only has about a 10% chance of getting resolved, most of time it just seems to be forgotten and drops off of my list.
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Karl_Bundy | 28 Sep 2009
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Booked twice through Topcashback (one of the stays was £160!) and both failed to track. Submitted missing claim in July and have got one of the cashback amounts back - two months later! Still waiting for the higher amount...
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princessrubberducky | 24 Sep 2009
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Despite having completed my stay by 6th August and also completeing missing cashback form, I'm still waiting for my cashback!
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mhda13 | 24 Sep 2009
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Waiting for enquiry....and has payed out at £0 and tcb not responding to my query to forward this with the claim as well!
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wileycat | 12 Sep 2009
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The transaction was always traced as nil (zero) and always have to manually trace them, however thus far I have always been paid the cashback due. As a Priority Club member you get additional rewards too. So, recommend but make sure that you manually trace it.
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Besnik | 10 Sep 2009
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OK. Eventually got my cash back, but did not track, and tool ages to sort out manually. Many thanks to TCB though!
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| 07 Sep 2009
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Initially tracked very quickly, as £0. Wasn't worried as thought it would change after I had completed my stay at the hotel. Has now gone payable at £0. Have submitted a claim, will have to see how it turns out.
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MWS | 26 Aug 2009
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I use IHG a lot. Unfortunately when it comes to cashback they only seem to pay out for the first transaction. All future transactions have tracked at zero.
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dukaat | 23 Aug 2009
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Booked a hotel room back in April. Cashback tracked, but then became payable at £0.00. Manual query submitted to retailer but no news after a further month or two.
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DarkBolt360 | 18 Aug 2009
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