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when you shop with IHG Hotels & Resorts

IHG Hotels & Resorts Reviews

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Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Review this merchant
IHG Hotels & Resorts Reviews
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Still nothing, despite my stay having been in March. Manual claim is still waiting.......
  Icy | 30 Jul 2009 Report Abuse
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I've used IC Hotels group a number of times and have always been pleased with the value for money of their accommodation.
  MGMan | 24 Jul 2009 Report Abuse
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InterContinental Hotel Group appear to be particularly bad at confirming one's stay/transactions; or is it just the particular hotel that I stay at. T.B.D. I recommend watching any bookings with I.H.G. through TopCashBack very carefully. Note your date of transaction, date of stay, amount spent, and booking reference number and hang on to them until you are duly credited.
  123oldman123 | 20 Jul 2009 Report Abuse
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Two bookings made and no cashback for either.
  TDave | 18 Jul 2009 Report Abuse
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Made 3 separate bookings with IC hotels. So far only one of them is showing as payment pending. The amount is also less than it should be, but I am assured this will be rectified when the payment is confirmed. I will have to submit Missing Payment enquiries for the other 2 bookings. Not confident about receiving payments.
  | 14 Jul 2009 Report Abuse
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Had to raise a manual enquiry, but got sorted fairly soon after.
  Uxendon | 14 Jul 2009 Report Abuse
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tracked as £0 for a while, but after a while got the full amount due.
  | 11 Jul 2009 Report Abuse
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I use HolidayInn very often when traveling on business so was very pleased to find them here. However, the time that it takes to chase the cashback isn't worth it for me. I've already given up on ever seeing over £50 that I should have received....! :(
  jlandells | 11 Jul 2009 Report Abuse
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poor tracking if hotel booked abroad, paid up when claim submitted
  | 08 Jul 2009 Report Abuse
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Have had to manually track this one and got less cashback than I was expecting. It is also still in my pending payments and has been for some time....
  Ferdi | 07 Jul 2009 Report Abuse
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Struggled a bit on the cashback. The transaction tracked correctly but the cash back stayed at zero. Chased and the cashback team have managed to get some cashback although it is at the standard 5% rather than the special rate of 9% at the time of booking. Currently waiting for the cashback team to improve upon the current situation.
  Vicspad | 26 Jun 2009 Report Abuse
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First class tracking - the airport hotel wasn't bad either!!
  paul2hoots | 26 Jun 2009 Report Abuse
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I book through the ICH Group on a very regular basis for work and personal and unfortunatley over half of my bookings have to be tracked manually, will very little or no movement for being payed! However, when the bookings are tracked, they do track wthin a couple of days. Pity all of the bookings didn't track with ease...
  FrancesBoyle | 22 Jun 2009 Report Abuse
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Very quickly tracked
  Pam34 | 19 Jun 2009 Report Abuse
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Am having to try to claim some, keep hold of the booking reference to make a claim
  issyfred | 18 Jun 2009 Report Abuse
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I have used this twice. first time failed, second time looks to have worked.
  FatBoyGuy | 16 Jun 2009 Report Abuse
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Took a few days, but it tracked ok
  AndreaP | 12 Jun 2009 Report Abuse
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Tracked each transaction perfectly and confirmed within a good timescale. Highly recommended and a great bonus to get the cashback.
  Heavenly | 12 Jun 2009 Report Abuse
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Great
  mjg1981 | 12 Jun 2009 Report Abuse
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Lots of problems with tracking. The team at TopCashBack sorted this out once I'd logged a missing claim. Thanks!
  | 11 Jun 2009 Report Abuse
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Claim had to be manually made as did not track - awaiting now for payment.
  benroles | 11 Jun 2009 Report Abuse
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Still waiting for this to come up on my account 4 months after I stayed. Keep nudging, but nothing seems to be happening!
  Icy | 10 Jun 2009 Report Abuse
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Had to manual track and cashback was less than expected. Initally tracked at £0
  | 07 Jun 2009 Report Abuse
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Smooth and quick tracking
  Lee_W | 05 Jun 2009 Report Abuse
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Fast tracking with no probs....
  Andymidz | 01 Jun 2009 Report Abuse
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