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IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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Tracked originally at zero from November 09.Sent claims enquires eventually paid February.
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TA488759 | 02 Feb 2010
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had to chase up and has now only tracked for 1 room instead of 2 even though both were paid for in 1 transaction
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| 31 Jan 2010
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ABSOLUTE RUBBISH! AVOID!
It tracks quickly, then when it becomes payable the amount changes to 0 and it is closed!
Have recently booked another hotel and it is tracking as 0.
Have submitted all claims and am waiting for ICH to respond.
I am a priority club gold member....SHAME ON YOU ICH...I am going to book Accor instead.
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Areloz | 31 Jan 2010
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DO NOT EXPECT CASHBACK FROM THIS COMPANY!!!! BEWARE!!!!
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| 26 Jan 2010
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Do not expect any cashback from this company. I am still waiting from August 2009.
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quaker | 22 Jan 2010
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Tracked quickly, but came up as £nil purchase price. Left it a while and then it confirmed as the correct cashback amount.
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elc | 18 Jan 2010
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Intercontinental Hotel Group seemed to have stopped paying - I have £0 pending and £0 confirmed.
What is happening?
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wetwipes | 17 Jan 2010
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Have recieved no cashback and now in my overview it states a minus (-) figure so not sure whats going on with this one.
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SsuperSsaver | 14 Jan 2010
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Further to my previous comments in December last when no cashback was forthcoming thanks to Topcashback they have now credited over £4 to my account so it is worth chasing up and being persistent. Just got to remember all the details of when you booked, date of stay and reference/booking number.
Many thanks Topcashback for your help.
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oldboo | 13 Jan 2010
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It was a long wait. It never showed in 'pending', but it went straight to 'payable' after TCB had been chasing for a year - yes, a year. Better late than never. Thanks TCB.
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Cheddington2001 | 11 Jan 2010
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Didn't track initially, but paid out after 7 months
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louisehagon | 07 Jan 2010
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Tracked within a few a days at £0.00 and then cashback went pending for the full amount within a few weeks. Waiting for it to be confirmed and go payable. The booking was made for an overnight stay the same day.
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Spectator | 05 Jan 2010
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Reserved in September. Cashback showed as £0.00 pending stay & payment. Stayed in October. Cashback still showed £0.00 in November. Submitted manual claim through TCB - still waiting!!!!!!!!!!!!!!!!!!!!!!!!!
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Anchor | 04 Jan 2010
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validated quickly once missing commision claim was put in
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katiepie | 22 Dec 2009
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Tracked as zero. Manual claim raised but after 2 months the payment has come up as confirmed at zero. Still waiting on Topcashback to sort.
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buftona | 20 Dec 2009
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Tracked at zero and then never moved, even after our stay. Really peeved, although can't moan about the hotel!
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bunty109 | 18 Dec 2009
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Had to chase this one, didn't track straight away. All sorted now.
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Paulsby | 15 Dec 2009
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Innaccurate I spent £204 and received no cashback even when I sent an enquiry through.Disappointing!!!
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emmashopperaholic | 15 Dec 2009
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Did not track initially but cashback obtained via the manual claim process no problem
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sabz | 12 Dec 2009
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Four times I have applied for cash back and every time it fails to track and has to be chased up manually.
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| 09 Dec 2009
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Really annoyed. Despite booking through the correct link and staying at Hotel back in October the cashback is still showing as £0.00. Wish they would honour their commitment.
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oldboo | 07 Dec 2009
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Didn't track but submitted a manual claim and Topcashback sorted it as usual. Thanks
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mand72 | 04 Dec 2009
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Tracked my purchase at £0 so I submitted a manual claim - months later they still haven't acknowledged. Not recommended!
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nb053019 | 30 Nov 2009
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I've booked with IHG about half a dozen times this year and I've had to submit missing cashback claims for every one of the reservations when they failed to track. In fairness, though, IHG are usually good at responding to the claims.
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honeythief | 30 Nov 2009
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