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IHG Hotels & Resorts Reviews

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Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Review this merchant
IHG Hotels & Resorts Reviews
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Do not expect any cashback from this company. I am still waiting from August 2009.
  quaker | 22 Jan 2010 Report Abuse
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Tracked quickly, but came up as £nil purchase price. Left it a while and then it confirmed as the correct cashback amount.
  elc | 18 Jan 2010 Report Abuse
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Intercontinental Hotel Group seemed to have stopped paying - I have £0 pending and £0 confirmed. What is happening?
  wetwipes | 17 Jan 2010 Report Abuse
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Have recieved no cashback and now in my overview it states a minus (-) figure so not sure whats going on with this one.
  SsuperSsaver | 14 Jan 2010 Report Abuse
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Further to my previous comments in December last when no cashback was forthcoming thanks to Topcashback they have now credited over £4 to my account so it is worth chasing up and being persistent. Just got to remember all the details of when you booked, date of stay and reference/booking number. Many thanks Topcashback for your help.
  oldboo | 13 Jan 2010 Report Abuse
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It was a long wait. It never showed in 'pending', but it went straight to 'payable' after TCB had been chasing for a year - yes, a year. Better late than never. Thanks TCB.
  Cheddington2001 | 11 Jan 2010 Report Abuse
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Didn't track initially, but paid out after 7 months
  louisehagon | 07 Jan 2010 Report Abuse
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Tracked within a few a days at £0.00 and then cashback went pending for the full amount within a few weeks. Waiting for it to be confirmed and go payable. The booking was made for an overnight stay the same day.
  Spectator | 05 Jan 2010 Report Abuse
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Reserved in September. Cashback showed as £0.00 pending stay & payment. Stayed in October. Cashback still showed £0.00 in November. Submitted manual claim through TCB - still waiting!!!!!!!!!!!!!!!!!!!!!!!!!
  Anchor | 04 Jan 2010 Report Abuse
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validated quickly once missing commision claim was put in
  katiepie | 22 Dec 2009 Report Abuse
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Tracked as zero. Manual claim raised but after 2 months the payment has come up as confirmed at zero. Still waiting on Topcashback to sort.
  buftona | 20 Dec 2009 Report Abuse
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Tracked at zero and then never moved, even after our stay. Really peeved, although can't moan about the hotel!
  bunty109 | 18 Dec 2009 Report Abuse
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Had to chase this one, didn't track straight away. All sorted now.
  Paulsby | 15 Dec 2009 Report Abuse
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Innaccurate I spent £204 and received no cashback even when I sent an enquiry through.Disappointing!!!
  emmashopperaholic | 15 Dec 2009 Report Abuse
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Did not track initially but cashback obtained via the manual claim process no problem
  sabz | 12 Dec 2009 Report Abuse
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Four times I have applied for cash back and every time it fails to track and has to be chased up manually.
  | 09 Dec 2009 Report Abuse
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Really annoyed. Despite booking through the correct link and staying at Hotel back in October the cashback is still showing as £0.00. Wish they would honour their commitment.
  oldboo | 07 Dec 2009 Report Abuse
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Didn't track but submitted a manual claim and Topcashback sorted it as usual. Thanks
  mand72 | 04 Dec 2009 Report Abuse
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Tracked my purchase at £0 so I submitted a manual claim - months later they still haven't acknowledged. Not recommended!
  nb053019 | 30 Nov 2009 Report Abuse
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I've booked with IHG about half a dozen times this year and I've had to submit missing cashback claims for every one of the reservations when they failed to track. In fairness, though, IHG are usually good at responding to the claims.
  honeythief | 30 Nov 2009 Report Abuse
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tracked but as zero, not staying till february but have submitted my claim to tcb.
  gangsta | 23 Nov 2009 Report Abuse
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lousy in terms of tracking cashback - I spent over £1500 with them and they have only tracked £500 odd of it! Still awaiting response after submitting claim. Will definitely not use again.
  annban | 23 Nov 2009 Report Abuse
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took a while and some chasing up to track, but got there in the end , thanks
  torso | 22 Nov 2009 Report Abuse
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Had to submit manual claim. Tracked as 0 then disappeared. Thanks to TCB finally got cashback 5 months later.They refused claim initially as did not have stay dates ( surely that's available from booking number) Would not use again if others available for hotel I wanted.
  slioch84 | 16 Nov 2009 Report Abuse
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took a while to track and when it did the amount was a completely different figure to what I had spent. payment is due the end of this month, so fingers crossed!
  donna9 | 09 Nov 2009 Report Abuse
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