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when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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First hotel tracked and paid at £0, the next 2 are tracking correctly.
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RJones | 18 Aug 2010
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Good amount of cashback but I had to submit a claim to get it. Took quite a while, but its in the bank now!
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EstherC | 17 Aug 2010
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The transaction tracked quickly but was not confirmed, once I had raised a query this was resolved very quickly.
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lynns21 | 13 Aug 2010
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Cashback trascked as £0. Payment taken in full on booking and yet still no cashback received 2 months after completing stay. Despite nudges nothing has happened. A con trick I feel and will not book again with them.
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celebration | 10 Aug 2010
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I booked two stays with the Intercontinental and they had no problems tracking them. However, they both track with £0 value. Months later with lots of pinging I still see nothing. IMHO - it's just aggravating and a total waste of time to go through Intercontinental Hotels for cashback.
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moving500 | 09 Aug 2010
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Had to claim and took ages but got there eventually.
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loops76 | 02 Aug 2010
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Have twice booked with Holiday Inn Express via Top Cashback and twice have received "£0.00" entries.
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Hawkeye1968 | 27 Jul 2010
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TCB chased and got my cashback claim after several months, many thanks, but I wouldn't recommend this retailer at all.
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fionaroisin | 23 Jul 2010
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Never get anything from them
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julianwillis | 21 Jul 2010
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Very poor experience with IHG. I use this hotel group a lot on business, and have had to raise an enquiry on almost all bookings. Please, TCB, have a word with these people....
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mpeill | 20 Jul 2010
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There is a real problem with this merchant. Forget about getting any cashback.
A couple of transactions have tracked ok for the correct amount - but shows cashback of zero. Raising the issue with topcashback has still not produced any cash from ICHG.
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northener | 20 Jul 2010
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Absolute rubbish. Tracked at £0.00. Still waiting for my cash. Raised enquiry with topcashback but they have not done anything about it. Not happy at all.
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cabSauvSarah | 10 Jul 2010
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Not very good. Two transactions, neither tracked. When I complained, TCB "found" one of the transactions immediately!
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SeanyMc | 07 Jul 2010
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usually excellent cashback, of around 20 bookings only one got lost, but a query sorted this out.
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| 06 Jul 2010
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Ihg still waiting for cashback to show it has not tracked yet just showing £000 this is first time that I have not got any cashback been on to TCB who have given them a nudge
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10214434041 | 28 Jun 2010
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Tracked at zero and payable at zero. Submitted claim but still waiting. Seems to be a very common problem
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daisymae | 27 Jun 2010
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Frustrating: cashback never seems to track and it is a bit hit and miss as to whether TCB get the money. Strange as always used to track an dpay on other cashback sites.
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| 26 Jun 2010
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Tracked at zero, submitted a manual claim - no reply from supplier. Has now gone to payable at £0! Don't use them, book the same hotel through Expedia - never had problems with their payouts.
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ali_uk_1 | 25 Jun 2010
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Did not track immediately, but following missing commission claim, picked up and became payable immediately. Thank you.
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Burrnie | 21 Jun 2010
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Cashback only tracks after your stay, but mine didnt on 2 occassions - had to manually chase it, and only got one back so far.
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jimmy_stavros | 15 Jun 2010
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had to cash it up but seemed to pay ok after first traking at 0.00
hotel itself is very good, use them alot
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Sirmaggie | 13 Jun 2010
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Over many Holiday Inn bookings, none has ever tracked correctly; every single one you need to go through laborious process of submitting a claim, after waiting requisite period.
Surprise they don't get kicked off suppliers list, as must cause a lot of admin hassle to Top Cashback team?
There are plenty of alternative chains out there.
WiFi coverage at Holiday Inns sometimes covers bedrooms not always; sometimes there's a LAN cable connection, more often not.
They use SWISSCOM as wifi provider; sometimes my corporate wifi access token works at some H Inns, not others; very inconsistent.
Their loss as I then head to nearest McDonalds for guaranteed connectivity.
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gel | 12 Jun 2010
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Tracked at zero, advised to wait till I'd completed the booking and actually stayed at the hotel (some 4 months in the future) before querying, now told I can't query the missing cashback as more than 100 days since I booked! Ahhh. Don't expect any cashback on this chain of hotels.
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BigNige | 06 Jun 2010
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