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IHG Hotels & Resorts Reviews

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Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Review this merchant
IHG Hotels & Resorts Reviews
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Failed to track on 2 separate occasions and had to manually submit a claim and when it did finally get round to showing - it was lower than the figure expecting - rubbish!!!
  | 29 May 2009 Report Abuse
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As usual did not track and have had to put in a manual claim...that 4 times i have booked and 4 times it has not tracked
  Chris_drew2003 | 29 May 2009 Report Abuse
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Fast tracking and accurte
  AlanF | 27 May 2009 Report Abuse
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shows as zero initially until stay completed, a bit erratic with tracking though
  mol14 | 19 May 2009 Report Abuse
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Initially tracked as zero but after a week or so tracked the full amount.
  JamboAde | 12 May 2009 Report Abuse
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Did not track, had to submit claim manually.
  dukaat | 11 May 2009 Report Abuse
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Not very impressed. Failed to track. Submitted a claim and when it came through it was lower than advertised rate.
  Alipan | 06 May 2009 Report Abuse
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Took a while to track but came up with the goods after a couple of weeks
  FBell | 04 May 2009 Report Abuse
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Rubbish!!! Cashback not added and took ages to get cashback to sort out the problem.
  Kitten74 | 01 May 2009 Report Abuse
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Our purchased tracked down immediately.
  | 01 May 2009 Report Abuse
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I have booked twice through Topcashback and both transactions have failed to track. Will see if they pay up now i have submitted an enquiry.
  Flyer01 | 27 Apr 2009 Report Abuse
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Fast tracking, thanks
  FrancesBoyle | 21 Apr 2009 Report Abuse
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Stayed 12 times in the last 3 months & only tracked twice!! Very poor, have raised claims for all the missing stays & still waiting...
  | 20 Apr 2009 Report Abuse
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Still not tracked after 2 weeks but have submitted missing cashback claim so will see if they pay up
  Flyer01 | 16 Apr 2009 Report Abuse
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Tracked ok on this occasion but not on previous stay.
  vix73 | 15 Apr 2009 Report Abuse
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Needed chasing to get cashback.
  Scillyme | 14 Apr 2009 Report Abuse
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Good hotel Slow cashback experience - but hey it was tracked from the start. Me being impatient I suppose !!!
  mwitcomb | 09 Apr 2009 Report Abuse
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I made two 'purchases' via the links and it initially showed in the Pending column but a day later it was showing Zero. It is now restored following a claim but I am doubtful I will get it!
  MikeLinham | 26 Mar 2009 Report Abuse
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showed as tracked 10 days after staying at hotel
  bjudson | 26 Mar 2009 Report Abuse
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Used a lot and sometimes tracks, sometimes not. Could be better
  Daniel81 | 24 Mar 2009 Report Abuse
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Booked and paid for hotel 16/01/09, didnt track for 10 weeks, still only pending. Not very impressed
  corinne62 | 24 Mar 2009 Report Abuse
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spot on
  Rob_Birds | 19 Mar 2009 Report Abuse
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Always tracks quickly and pays promptly.
  mumtaz | 18 Mar 2009 Report Abuse
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Cashback didn't track for some reason, and after submitting an enquiry via topcashback, ICH initially denied all knowledge. After prodding a second time, with *comprehensive* information (card number, date of transaction, exact details of stay, loyalty card number etc...), they offered the amount I was due.
  rmallins | 17 Mar 2009 Report Abuse
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Took a long time to sort out...but eventually thanks to the TCB people, it was!
  | 15 Mar 2009 Report Abuse
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