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Get up to £0.00 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
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| 05 Jan 2011
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Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
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| 05 Jan 2011
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Tracked at zero as expected from other comments made about this retailer, but now payable after only 5 weeks. Just have to be patient.
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farnsbarns | 02 Jan 2011
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Took a while but have been credited OK. There was a 0.00 entry for a few weeks which changed to 5.50 and has now reached payable status after a few months.
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Hawkeye1968 | 31 Dec 2010
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COMPLETE WASTE OF TIME. SPENT £70 AND TRACKED AT £0, PAYABLE AT £0. CAN'T EVEN RAISE THIS WITH TCB AS DECLINED. PROMISE YOU £5.50 TO SPEND THEN DELIVER NOTHING. ASDA SHOULD BE REMOVED FROM TOPCASHBACK, SO MUCH NEGATIVE FEEDBACK.
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AHKENT | 30 Dec 2010
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ASDA suck compared to Tesco / Sainsbury's. A bumbling driver turned up two hours late and then left without giving me half my stuff. Staff on the phone were just as daft if not moreso, promised a refund and redelivery several times which never showed up. Won't ever use these cowboys again, back to Tesco for me!
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xmasshopping | 28 Dec 2010
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fine, wouldn't use asda again though
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catterz | 17 Dec 2010
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Worthwhile shopping online the first time for the discount. But if there is a problem with your order or delivery, then Asda's customer service is appalling.
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Durandal | 14 Dec 2010
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Would never use Asda again for my weekly shop. I ordered my shopping to be delivered 6-8pm one Friday night. It turned up at 7.55. Most of my fresh produce had THAT DAYS DATE ON IT!!! Therefore was unable to use most of it. I contacted Asda who refunded after a couple of days but I still had to go out to do my family weekly shop which just defeated the object. To top that - cashback took 2 months to track!!! I would not recommend.
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KimGarland1 | 07 Dec 2010
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cashback failed to track and TCB will not allow me to submit a missing claim. as for the actual service, they over charged drastically on 1 item (charged over £13 instead of £4, which was listed on their website) and 50p extra on another item. so, in summary, not a brilliant service! won't be shopping with ASDA home delivery again.
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gazten | 05 Dec 2010
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Order received wrong and late on two occasions. Customer services did not provide answers just poor excuses. Will now go back to Tesco!!
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A6JUS | 01 Dec 2010
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Tracked at £0.00 and then payable at £0.00. TCB's response was that the retailer had declined it and they weren't in a position to pursue it for me. Waste of time as far as cashback is concerned ... don't bother!
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lellyd | 30 Nov 2010
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Quick to track but took almost three month to show as payable.
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holymonk | 27 Nov 2010
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I was surpirised to see that my cashback had been added to my account as I had forgotten about it. One usually has to chase these things up. Will definitely use it again.
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| 23 Nov 2010
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first time the casback track pending at zero then got confirmed to amount stated del was on time and got all my shopping
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shaidap | 22 Nov 2010
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Tracks £0, Cashback = £0. Why are they listed?
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joncase | 18 Nov 2010
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Tracked quickly as 0, and then lifted up to £5 after a couple of weeks. Paid out promptly. Very pleased.
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peithius | 12 Nov 2010
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Didn't track my registration and transaction. My friend registered her account though another cashback site and that didn't track for ASDA either. I am annoyed because I spent £60.
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kh1009 | 03 Nov 2010
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Tracked at zero for ages but did become payable by due date. Good
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Bashchavz | 01 Nov 2010
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Whilst this tracked at zero for over 2 months, it confirmed at the correct amount and became payable within a week. It would appear that patience is required with this merchant but all good in the end. Definitely worth it considering it is ultimately money for doing an online grocery shop and is something I would have done anyway.
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crazydaisy3 | 31 Oct 2010
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A year and a half and still no response from Asda!
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| 26 Oct 2010
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Be very careful people this is a warning.
I noticed today if you shop on Asda through TopCashBack that half of the offers available disappear so in real terms you don’t make any savings at all.
TopCashBack should look to remove this website or have strong words.
Go to Asda.co.uk and shop for Winalot six packs, there are 3 listed at £3.17 or 3 for £8. Also look at the nice big offer for 6 tins of Heinz soups for £3 and free T towels.
Now go through TopCashBack and sign in on the Asda site, the offers for both of these deals are not available to you and that is only a very quick check. How many other offers and deals are not shown or given to TopCashBack members?
I for one will not be using Asda again.
Regards
Kev, Runcorn, Cheshire
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| 19 Oct 2010
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Nice and simple and a very good deal as the cashback more than pays for the delivery charge and the asda groceries shop was dead easy, and the delivery very good.
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davidrowbory | 15 Oct 2010
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