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Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review

Asda Groceries Reviews
	Because I never got paid for cash back tracked at zero and never got up lifted. I simply will not use ASDA for my deliveries now. If they cannot stick to the deal I just wont use them. Tesco's always pay out.
	7iain7 \| 01 Feb 2011 Report Abuse
	was surprised to get this £5 as i bought a game and it didn't track initially and then randomly appeared a few weeks later :) sweet
	kaitz \| 19 Jan 2011 Report Abuse
	£00.00 in my account despite it tracking. Come on Top Cashback this is not good. If Asda are not paying then they should be removed from your site. Very misleading :(
	VR6South \| 13 Jan 2011 Report Abuse
	First of all most of the food only had 2 days before sell by date. Bread was stale ! Poor very poor service ! one thing i would say was the ASDA web site was very good and easy to use. Tracked at 0 and never up-lifted. Now using Tesco for deliveries,the web site is not as good but the service is better and the food is fresh.
	7iain7 \| 09 Jan 2011 Report Abuse
	I placed my order in 16th November and became payable 4th January. I have no complaints.
	\| 06 Jan 2011 Report Abuse
	Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
	\| 05 Jan 2011 Report Abuse
	Purchase in early November 2010 - I would never use Asda again - they failed to deliver my groceries at all and it took them 3 weeks to refund my money. Their excuse for non delivery was that they were ' very busy' and the home shopping customer service rep said she did not have the time to 'chase up every little complaint' On the plus side, I got 5.50 back through Cashback :-)
	\| 05 Jan 2011 Report Abuse
	Tracked at zero as expected from other comments made about this retailer, but now payable after only 5 weeks. Just have to be patient.
	farnsbarns \| 02 Jan 2011 Report Abuse
	Took a while but have been credited OK. There was a 0.00 entry for a few weeks which changed to 5.50 and has now reached payable status after a few months.
	Hawkeye1968 \| 31 Dec 2010 Report Abuse
	COMPLETE WASTE OF TIME. SPENT £70 AND TRACKED AT £0, PAYABLE AT £0. CAN'T EVEN RAISE THIS WITH TCB AS DECLINED. PROMISE YOU £5.50 TO SPEND THEN DELIVER NOTHING. ASDA SHOULD BE REMOVED FROM TOPCASHBACK, SO MUCH NEGATIVE FEEDBACK.
	AHKENT \| 30 Dec 2010 Report Abuse
	ASDA suck compared to Tesco / Sainsbury's. A bumbling driver turned up two hours late and then left without giving me half my stuff. Staff on the phone were just as daft if not moreso, promised a refund and redelivery several times which never showed up. Won't ever use these cowboys again, back to Tesco for me!
	xmasshopping \| 28 Dec 2010 Report Abuse
	fine, wouldn't use asda again though
	catterz \| 17 Dec 2010 Report Abuse
	Worthwhile shopping online the first time for the discount. But if there is a problem with your order or delivery, then Asda's customer service is appalling.
	Durandal \| 14 Dec 2010 Report Abuse
	Would never use Asda again for my weekly shop. I ordered my shopping to be delivered 6-8pm one Friday night. It turned up at 7.55. Most of my fresh produce had THAT DAYS DATE ON IT!!! Therefore was unable to use most of it. I contacted Asda who refunded after a couple of days but I still had to go out to do my family weekly shop which just defeated the object. To top that - cashback took 2 months to track!!! I would not recommend.
	KimGarland1 \| 07 Dec 2010 Report Abuse
	cashback failed to track and TCB will not allow me to submit a missing claim. as for the actual service, they over charged drastically on 1 item (charged over £13 instead of £4, which was listed on their website) and 50p extra on another item. so, in summary, not a brilliant service! won't be shopping with ASDA home delivery again.
	gazten \| 05 Dec 2010 Report Abuse
	Order received wrong and late on two occasions. Customer services did not provide answers just poor excuses. Will now go back to Tesco!!
	A6JUS \| 01 Dec 2010 Report Abuse
	Tracked at £0.00 and then payable at £0.00. TCB's response was that the retailer had declined it and they weren't in a position to pursue it for me. Waste of time as far as cashback is concerned ... don't bother!
	lellyd \| 30 Nov 2010 Report Abuse
	Quick to track but took almost three month to show as payable.
	holymonk \| 27 Nov 2010 Report Abuse
	I was surpirised to see that my cashback had been added to my account as I had forgotten about it. One usually has to chase these things up. Will definitely use it again.
	\| 23 Nov 2010 Report Abuse
	first time the casback track pending at zero then got confirmed to amount stated del was on time and got all my shopping
	shaidap \| 22 Nov 2010 Report Abuse
	Tracks £0, Cashback = £0. Why are they listed?
	joncase \| 18 Nov 2010 Report Abuse
	used twice never any cash back
	\| 17 Nov 2010 Report Abuse
	Tracked quickly as 0, and then lifted up to £5 after a couple of weeks. Paid out promptly. Very pleased.
	peithius \| 12 Nov 2010 Report Abuse
	Didn't track my registration and transaction. My friend registered her account though another cashback site and that didn't track for ASDA either. I am annoyed because I spent £60.
	kh1009 \| 03 Nov 2010 Report Abuse
	Tracked at zero for ages but did become payable by due date. Good
	Bashchavz \| 01 Nov 2010 Report Abuse

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