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Get up to £9.43 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Terrible experience
Like all the other reviews here, Topcashback recognize the transaction original it was showed up and subsequently declined by Asda. Now raised a ticket to CS.
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jacobchf | 26 Oct 2024
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Never tracks
Even when it says your cashback has tracked it never does. Constantly have to open tickets to try to get my cashback from Asda. Now the % has dropped its hardly worth the hassle of doing cashback.
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anndaydream | 25 Oct 2024
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Not sending cashback
Like all the other reviews here, Topcashback recognise the transaction but clearly Asda don't want to pay. It's been 3 months since it should have been paid...
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tomdockerill | 21 Oct 2024
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Tracking seems to have stopped
I was getting cashback regularly from Asda until around June. Since then, nothing in spite of using the link each week for grocery shopping. Submitted a claim, which is hopeless as you have to do it for each transaction. Heard nothing more about it.
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OPT | 20 Oct 2024
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Doesn't track when I purchase over 48 as a new customer
Doesn't track when I purchase over 48 as a new customer
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wangzuo95 | 19 Oct 2024
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Does not track
Tried using multiple times. Never tracked. Claims didn't work either.
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Jubaer | 18 Oct 2024
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Declined cash back
No problem with other retailers so it’s an ASDA Refusal problem. Especially when reading below. Disappointing and put me off ordering.
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MDehg | 11 Oct 2024
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Great cashback
Don’t wait long for cash back. Brilliant.
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SusanSimmill | 10 Oct 2024
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Never tracks
Thought I was doing something wrong as it no longer tracks my purchase or pays out, despite always ordering over the minimum spend. Looking at the other 1* reviews, I'm not alone.
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shereanj | 06 Oct 2024
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Missing
Missing cash back for the second time!! Annoying how are they still on here if they aren’t paying out????
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Andrea_mess | 05 Oct 2024
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Should've checked reviews first
Yep. Pretty poor representation from Asda.
Refused, declined etc.
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Trif | 02 Oct 2024
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Asda doesn't accept my card payment at online checkout
For the past 3-4 weeks orders I tried to submit via Topcashback on the Asda website, just didn't go through. I can only order via the Asda the app, which isn't tracked by Topcashback.
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Kextothezee | 01 Oct 2024
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I don't rate it
I regularly received a payment of 85p from asda when I shopped with them through top cash back. However just lately my purchases are tracked but with a zero payment in them, why is this . My purchases with other merchants track okay.
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digwell | 30 Sep 2024
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SHOULD BE REMOVED
Should be removed as a merchant they never track any order very disapointing .
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fergz | 19 Sep 2024
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didn't track
never tracks, long winded process and they probably reject it anyway.
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shannencrr | 19 Sep 2024
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Put on ice!
Terrible. Every time have to put in a Claim for the Cashback from Asda. Never tracks. Then it’s put on ice for 60 days! Then have to wait till they decide to pay out!
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Tazwitch | 14 Sep 2024
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Very poor
Never tracks, still waiting for some claims from 6 months ago even though more recent claims have been paid. Asda website itself is poor, sometimes it doesn't let me checkout so I have to use the app and lose the cashback. This has been going on for ages.
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Hawkeye1968 | 09 Sep 2024
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Very poor
Never tracks, still waiting for some claims from 6 months ago even though more recent claims have been paid. Asda website itself is poor, sometimes it doesn't let me checkout so I have to use the app and lose the cashback. This has been going on for ages.
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Hawkeye1968 | 09 Sep 2024
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Never tracks, but TCB customer service always help.
ASDA cashback has never tracked, but customer service at TCB always help. Thanks TCB!
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carobinson3 | 09 Sep 2024
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No cashback
I have not got cashback on last 4 orders don't know but it only seems to happen when I amend my orders whether I add stuff or change items, wish you would hurry up and sort yourselves out as the cashback helps towards delivery charges seems alot of people feel the same Come on asda and sort it for your loyal customers
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Dobido | 09 Sep 2024
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Does not track
I’ve gone through top cash back multiple times for asda and it never tracks.
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iftytalia | 06 Sep 2024
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New Customer purchase, but declined cash back
I made a purchased over 45£ in groceries.
I was excepting 8.65£ cashback in my account, but after few months they declined my cashback.
Now i can't make any cashback claim to top cashback customer support as the purchase was more than 60days.
this is totally scam to customer.
not recommended to anyone, asda in here is scam.
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tanjinabegummoriom | 02 Sep 2024
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Scam to encourage over-spending or simple error?
I purchase pretty basic items and it can be an effort to meet the £48 target to get the approximately quid cashback. So, my shopping total is usually below £49 and I have a delivery pass. As soon as the purchase tracks, the value is indicated as about £10 less. I've checked that all my items are VAT zero-rated. Maybe they're deducting VAT on the whole order value and aim to sort it out out later, expecting many not to claim? I'll check again with a VAT-free order (no petfood or chocolate-coated biscuits!).
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JJY | 01 Sep 2024
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Asda cashback
very prompt cashback
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susan blockley | 01 Sep 2024
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