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Get up to £0.00 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Done first time order with payment over £25 no cash back, never shop with Asda!
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| 27 Feb 2015
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Rubbish. Tracked no problem at stayed at zero for two months. Declined claim. Ordered through topcashback This is fairly common i believe. The only reason they declined was because i INCREASED ORDER and spent more money!!!!! Rip off and will avoid buying from asda where er possible in future
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sammylou40 | 02 Feb 2015
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3 months, still tracking at 0.00 :/
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evilmagna | 02 Jan 2015
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Complain @ below otherwise you're just wasting your time, might take a fair few people to make an impact though.
Group pester power.
0800 952 3003
0800 952 6060
0843 455 0094
asdagroceries@email.asda.com
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| 14 Dec 2014
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been trying to get my cashback for 9 months, and refuse to give up, i message every 3 days, and will keep sending messages, I would like all dissatisfied customers to do the same.
Asda cannot keep getting away with this.
EITHER PAY UP OR GET YOUR COMPANY FROM THIS SITE, YOU ARE GIVING TOPCASHBACK A BAD NAME.
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roynolan | 08 Dec 2014
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Cashback declined.
Rubbish.
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leswithe | 18 Nov 2014
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My first review on here and twice now (as stated) tracked as zero, then got declined. Did not use any promotion codes. The only thing I did, was not accept substitutes with the delivery. What a con!
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robh864 | 09 Nov 2014
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After reading other reviews about Asda not paying up I cleared all cookies before I did my shopping & guess what payment still declined what a surprise.
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jondawn | 06 Nov 2014
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Declined no explanation very poor.
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leswithe | 27 Oct 2014
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Rubbish..they refused to payout!
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st149 | 03 Oct 2014
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The cashback was never paid, and ASDA did not even give a reason:
"I’m afraid that the merchant has taken the decision to decline your missing commission claim, no information in helping to clarify as to why this decision has been reached has been provided..."
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mstancheva | 25 Sep 2014
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Bad Customer service. Wrong items delivered. Not even got the refund I had been charged for some products I didn't even receive. My cash back tracked at Zero. Absolute shambles...
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Khalid77 | 21 Sep 2014
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Cashback tracked fast and was payable quickly. Impressed!
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fiestynatasha | 16 Sep 2014
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Tracked at zero, stayed like that for just over a month and then went straight to payable at the correct amount of £10.50. Really really pleased, especially after all the bad reviews I read.
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kjarvis984 | 06 Sep 2014
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We have shopped at ASDA several times through TCB in recent months. Twice it did not track at all & the rest of the time tracks at £0.00. No problem using other merchants on TCB so the problem lies with ASDA - not good & not a good advert for Top Cash Back!
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irdalan | 03 Sep 2014
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Item not tracked, manual claim rejected despite providing required information. Poor service like their products! Won't be using Asda again in any capacity
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piemashandveg | 02 Sep 2014
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Cashback not tracked. Seems strange that a lot of people are having this problem with Asda.
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| 27 Aug 2014
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As most other people on here, my cashback did not track. Missing cashback claim submitted.
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| 27 Aug 2014
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Unable to even access the website through Topcashback. Total waste of time. Asda should not advertise on this site if they are not willing to allow customers to access their stores. It is extremely annoying to try endlessly to get into their site and then every time you're kicked out, there's a perky message from Topcashback that flashes up saying "your visit has been recorded". That's a joke surely!!!
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| 15 Aug 2014
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Rubbish. No cash back and no explanation.
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sanchosser | 07 Jul 2014
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Was eventually told that I didn't qualify for cashback though not why - given that I went straight to the site from tcb it seems a bit of a con. Won't bother again. useless of asda and tcb clearly are not interested in customer service
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| 18 Jun 2014
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Has not tracked,put in a claim,nothing seems to track lately!also didnt find the food as nice as tesco.
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donnagriff12 | 07 Jun 2014
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Just under 3 weeks from purchase date and cash back has been paid out. Cannot fault this retailer, just a pity only for first time purchase only :(
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MagnoliaCottage | 02 May 2014
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Very poor. Don't deliver what is ordered bring lots of substitutes and change prices after you've ordered. Tesco are much more honest.
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knoyland | 30 Mar 2014
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