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Get up to 20% of your purchase back
when you shop with trainline
trainline Reviews
Reviews and experiences from TopCashback members who have shopped with trainline.
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trainline Reviews
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Ridiculously unexpected low cash back
Two transactions. Initially for a railcard, then for a ticket purchase.
Instead of an expected 20% cash back on the purchase of the railcard it is showing as 15p. Instead of 5% cashback on the train ticket purchase it is showing as 30p
Laughable. Claims lodged immediately, but why should this be necessary. It’s not difficult.
Do not expect cashback on this site
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896929120 | 16 Jan 2024
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Never receive cash back!
Since being a member of TCB I have never received cash back from Trainline
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vh1207 | 20 Nov 2023
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Paid out within about a month.
Fast payment.
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Member386845888826 | 19 Oct 2023
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Inaccurate cashback rates
I a uk railcard as a new customer and therefore should have been eligible for a 21% cashback at the time of writing. I only received 5.2%
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willtwood | 12 Oct 2023
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Payout cash back
I got cash back by email then i confirm that but im waiting for that long time
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mjalam75 | 30 Sep 2023
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Paid in good time
Added the Top Cashback reminder to my online browser and they paid quickly which was good to see.
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achatter | 21 Sep 2023
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easy as 1 2 3
clicked the link and order as i would anyway perfect service
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robertocon | 18 Sep 2023
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Good price
Easy to book and good price
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jancritch | 18 Sep 2023
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Thank you for an easy pleasant transaction
Thank you for an easy pleasant transaction
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Tom1967 | 09 Sep 2023
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Good cashback
Great cashback and quite quick too.
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Teresa Clarke | 08 Sep 2023
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Cash back
really easy to use
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Member1182073886357 | 17 Aug 2023
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Nearly a Year
I have had cashback that are coming up to a year still not being paid.
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kristubb | 25 Jul 2023
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User friendly and green option
This was very simple and quick to get cash back. Although only a small amount, it was cleared and confirmed quickly. I also like that this is a greener way of purchasing tickets as I was able to buy etickets for my phone. Great experience and would definitely use as my go to train app!
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fiona246 | 25 Jul 2023
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Cashback at lower rate
Cashback amount paid at a lower rate . Showing a higher rate for new customers so i registered as a new customer but was the paid the cashback amount showing for an existing customer
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longtong | 23 Jul 2023
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became payable extremely quickly
As the title says, never seen it happen so fast, just in a few weeks!
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aakaa | 10 Jul 2023
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wrong amount of cashback
'all other fares' as new customer was purchased, created an account as a new customer, yet cashback of an existing customer was awarded, significantly less.
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Charlotte4510 | 10 Jul 2023
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Tracks fine but they're skinflints
0.52% for an existing customer is miserly.
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cgcgcg | 23 May 2023
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Pretty spot on tracking
I use Trainline a lot as part of my job, tracking is always pretty quick and purchase amounts are usually spot on.
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Littleyellowbug | 22 May 2023
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Pretty spot on tracking
I use Trainline a lot as part of my job, tracking is always pretty quick and purchase amounts are usually spot on.
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Littleyellowbug | 22 May 2023
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Pretty spot on tracking
I use Trainline a lot as part of my job, tracking is always pretty quick and purchase amounts are usually spot on.
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Littleyellowbug | 22 May 2023
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not a great company to pay topcashback
Had to chase cashback on a growing number of occasions . It has led me to look elsewhere for travel arrangements as promoting their company on this site is one thing , having the confidence they will pay the cashback is another . To give a percentage of occasions cashback needs chasing..probably 50 % .
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Member1111782825741 | 13 May 2023
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Youre the best..!!
Many thanks for the cashback, I enjoyed purchasing your items...!!!
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Stephen_131 | 01 May 2023
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Not the advertised cashback amount
Grand sum of 60 pence cashback for a train tickets costing over £100 and over 9 months to payout. Not a great deal really.
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anglesey | 17 Apr 2023
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Pay out within timescale shown on dashboard
Easy to use site to book, cashback paid within timescale given.
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MrsMozzer | 17 Apr 2023
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Great Service
Easy to use and effective
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561635178203 | 08 Mar 2023
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