Get up to 21% of your purchase back when you shop with trainline Join TopCashback Free
Get up to 21% of your purchase back
when you shop with trainline

trainline Reviews

Reviews and experiences from TopCashback members who have shopped with trainline. Log in to review
trainline Reviews
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Payout takes very very long
I had to claim my payout that took 8 months and the payable took another 7 weeks. I would earn more from the interest rate.
  sagarwal1 | 08 Apr 2024 Report Abuse
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Use all the time
Always happy and will continue to use.
  Torin88 | 02 Apr 2024 Report Abuse
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Cashback expected £2.52 only got 24p
Will not bother again.
  Santana123 | 08 Mar 2024 Report Abuse
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Cashback nowhere near advertised rates
Advertised cashback rates for Railcards are 21% cashback for new Trainline customers and 7.35% cashback for existing Trainline customers. So far (since November 2023) I’ve been awarded 5% cashback for my wife’s (new Trainline customer) Railcard and less than 1% cashback for my (existing Trainline customer) Railcard. I feel liked I’ve been conned into buying via Trainline when I could have possibly got a better cashback rate elsewhere…
  Francist | 01 Mar 2024 Report Abuse
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Refuse to honour offered cashback
They offered (and still offer, as I write this) 20% cashback on Railcards. I bought a £30 railcard, and all they'll offer me is 50p, not the £6.00 I should get. Do not trust these people, they seem to have good offers but good luck actually getting the cashback they claim to offer...
  UK_Surfer | 01 Mar 2024 Report Abuse
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Thank you for the cashback
Thank you! Thank you! Thank you!
  RobertNational | 22 Jan 2024 Report Abuse
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Cashback processed rapidly but miserable cashback rate.
Really fast and efficient cashback processing, just a shame the rate is so miserable on everyday train tickets.
  hgjohn | 18 Jan 2024 Report Abuse
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Ridiculously unexpected low cash back
Two transactions. Initially for a railcard, then for a ticket purchase. Instead of an expected 20% cash back on the purchase of the railcard it is showing as 15p. Instead of 5% cashback on the train ticket purchase it is showing as 30p Laughable. Claims lodged immediately, but why should this be necessary. It’s not difficult. Do not expect cashback on this site
  896929120 | 16 Jan 2024 Report Abuse
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Never receive cash back!
Since being a member of TCB I have never received cash back from Trainline
  vh1207 | 20 Nov 2023 Report Abuse
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Paid out within about a month.
Fast payment.
  Member386845888826 | 19 Oct 2023 Report Abuse
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Inaccurate cashback rates
I a uk railcard as a new customer and therefore should have been eligible for a 21% cashback at the time of writing. I only received 5.2%
  willtwood | 12 Oct 2023 Report Abuse
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Payout cash back
I got cash back by email then i confirm that but im waiting for that long time
  mjalam75 | 30 Sep 2023 Report Abuse
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Paid in good time
Added the Top Cashback reminder to my online browser and they paid quickly which was good to see.
  achatter | 21 Sep 2023 Report Abuse
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easy as 1 2 3
clicked the link and order as i would anyway perfect service
  robertocon | 18 Sep 2023 Report Abuse
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Good price
Easy to book and good price
  jancritch | 18 Sep 2023 Report Abuse
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Thank you for an easy pleasant transaction
Thank you for an easy pleasant transaction
  Tom1967 | 09 Sep 2023 Report Abuse
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Good cashback
Great cashback and quite quick too.
  Teresa Clarke | 08 Sep 2023 Report Abuse
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Cash back
really easy to use
  Member1182073886357 | 17 Aug 2023 Report Abuse
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Nearly a Year
I have had cashback that are coming up to a year still not being paid.
  kristubb | 25 Jul 2023 Report Abuse
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User friendly and green option
This was very simple and quick to get cash back. Although only a small amount, it was cleared and confirmed quickly. I also like that this is a greener way of purchasing tickets as I was able to buy etickets for my phone. Great experience and would definitely use as my go to train app!
  fiona246 | 25 Jul 2023 Report Abuse
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Cashback at lower rate
Cashback amount paid at a lower rate . Showing a higher rate for new customers so i registered as a new customer but was the paid the cashback amount showing for an existing customer
  longtong | 23 Jul 2023 Report Abuse
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became payable extremely quickly
As the title says, never seen it happen so fast, just in a few weeks!
  aakaa | 10 Jul 2023 Report Abuse
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wrong amount of cashback
'all other fares' as new customer was purchased, created an account as a new customer, yet cashback of an existing customer was awarded, significantly less.
  Charlotte4510 | 10 Jul 2023 Report Abuse
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Tracks fine but they're skinflints
0.52% for an existing customer is miserly.
  cgcgcg | 23 May 2023 Report Abuse
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Pretty spot on tracking
I use Trainline a lot as part of my job, tracking is always pretty quick and purchase amounts are usually spot on.
  Littleyellowbug | 22 May 2023 Report Abuse
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