The fact they helped customers save money on their energy bills is the main reason why members feel inclined to leave positive feedback for Simply Switch, with one customer stating they “helped saved loads of cash”. Others have been impressed with the first-class service they received or the fact they found the site easy to use to make great savings, with one person describing their experience as “a very simple switch”.
Many members have been impressed with how quickly they received their cashback, with people saying it tracked within two minutes or became payable in under four weeks, while one satisfied customer stated it was “simply the best cashback I ever received”.
Simply Switch also have a four-star rating on Trustpilot and have received praise for being user friendly and fast, as well as very helpful and knowledgeable about the products on offer. Positive feedback includes comments like “I was not expecting to save so much” and “I cannot believe how easy it was to change energy suppliers! They did it all for me!! And saved money too!” One customer highlights how they saved over 25%, while another calls them a “decent, honest, friendly company”.
