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Get up to £6.00 of your purchase back when you shop with Sainsbury's Groceries Join TopCashback Free
Get up to £6.00 of your purchase back
when you shop with Sainsbury's Groceries

Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review
Sainsbury's Groceries Reviews
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When it works, it works. But it is still hit and miss that transactions track. Then it can take a long time to get resolved, with a common outcome being declined as final transaction cannot be verified as having happened through TCB. I don't understand this, as I always use the link through, and the transaction tracks at TCB.
  Dave0564 | 30 Sep 2022 Report Abuse
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Very easy to get cash back and very quick
  PinnSvin | 28 Sep 2022 Report Abuse
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Never tracks when done via iphone to their website and claims often rejected
  Bertierachel | 28 Sep 2022 Report Abuse
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Never tracks, and now not honouring payment when a claim is submitted.
  Bristol_Hornet | 27 Sep 2022 Report Abuse
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Really poor. Always have to chase. Link never works. Even when chased, sometimes refuse cashback even though I can prove my order
  Frenchmama | 27 Sep 2022 Report Abuse
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Sainsbury's transactions never track and I have to raise every purchase with Customer Services
  matanializ | 26 Sep 2022 Report Abuse
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Most transactions don't track. Missing cashback claims take 4 months and more. Very poor.
  SaintEx | 24 Sep 2022 Report Abuse
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I place all sainsbury's order via TopCashback but very few seem to track unfortunately
  Nicster11 | 23 Sep 2022 Report Abuse
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Rarely tracks. Then spend up to three months with them trying to dodge issuing legitimate cashback.
  WhatdoIneedtoday | 20 Sep 2022 Report Abuse
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Very slow at paying cachback if at all!
  garyafreeman_bt | 18 Sep 2022 Report Abuse
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Fast payment
  Benghazic | 14 Sep 2022 Report Abuse
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Cashback doesnt track - need to manually claim, have outstanding since this spring which have yet to be resolved.
  mannis05 | 08 Sep 2022 Report Abuse
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Spent way more than they asked on the sign up offer......got nothing!
  mrshmfc1975 | 05 Sep 2022 Report Abuse
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Get a little something on every weekly shop!
  LizP1974 | 30 Aug 2022 Report Abuse
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I just did a shop and the cashback was given a few days later. Really pleased.
  Trying Hard | 25 Aug 2022 Report Abuse
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Have to submit a claim for every transaction
  A M Tranter | 22 Aug 2022 Report Abuse
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Absolutely dismal. I regularly order every week and so far none of the transactions have ever tracked. Once or twice when I put a missing cashback claim in I was successful. I have tried everything to make the purchases through Sainsburys track, i.e. deleted cookies etc but nothing works!!
  pager | 12 Aug 2022 Report Abuse
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This merchant is not as good as it used to be only one of the last five have tracked I have 2 claims outstanding and really see it pointless putting in more. I have noticed every time the amount is changed for a £40 spend which has happened regularly lately it doesn't track maybe a coincidence there are plenty of other supermarkets out there giving cash back so Sainsbury needs to get its act together. Sign of the times I suppose
  fifi1947 | 11 Aug 2022 Report Abuse
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I had to open a claim to get the cashback because it didn't track (I did everything as it should be, yet did not track).
  fil_marc | 09 Aug 2022 Report Abuse
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Slow at paying out
  Molinos | 30 Jul 2022 Report Abuse
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very easy to do, great amount back
  the duke 99 | 27 Jul 2022 Report Abuse
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Cashback tracking rarely works and claims often declined
  HillCJ | 27 Jul 2022 Report Abuse
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Claims don't track
  SaintEx | 24 Jul 2022 Report Abuse
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Has improved, but less generous than it was. Still no sign of backlog of outstanding claims being cleared, some of which are over 6 months old now.
  Dave0564 | 23 Jul 2022 Report Abuse
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Has improved, but less generous than it was. Still no sign of backlog of outstanding claims being cleared, some of which are over 6 months old now.
  Dave0564 | 23 Jul 2022 Report Abuse
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