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when you shop with Sainsbury's Groceries

Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	I shop in Sainsbury’s at least once a week through cash pack but more often than not I do not get cashback.
	Flobeake \| 29 Oct 2022 Report Abuse
	Doesn't appear to track even when using different browsers on a desktop. Have to submit a missing cashback claim after every order
	three_eyd_fish \| 29 Oct 2022 Report Abuse
	I always have to submit a customer service ticket ... this never goes through by itself
	Shoppersave \| 24 Oct 2022 Report Abuse
	Cannot trust this retailer to honour an offer and confirm clicked trough transaction.
	martmdc \| 22 Oct 2022 Report Abuse
	Purchases don't track have to enter as missing claims
	A M Tranter \| 18 Oct 2022 Report Abuse
	Many thanks
	Benghazic \| 14 Oct 2022 Report Abuse
	Never appears as pending even though it shows as tracked. I’m always having to put in a claim. I’ve tried different devices and browsers.
	Mick C \| 14 Oct 2022 Report Abuse
	Glad to see that I am not the only one with tracking issues for Sainsbury's purchases. Am constantly having to go back and raise claims which takes a lot of time and effort to reconcile order to clicks. One star from me.
	dybydx \| 14 Oct 2022 Report Abuse
	Great! Thanks!
	fil_marc \| 13 Oct 2022 Report Abuse
	Cashback doesnt track - need to manually claim. They eventually ALL fail, and we buy there twice a month - i have no idea what's going wrong
	mannis05 \| 10 Oct 2022 Report Abuse
	Cashback takes months
	haze14 \| 09 Oct 2022 Report Abuse
	Very easy to get cash back,it’s worth doing.good
	Jayjoy \| 07 Oct 2022 Report Abuse
	Very poor since 28 May 2022 none of my orders track and shop online with them every week
	mills126 \| 07 Oct 2022 Report Abuse
	Declined cashback multiple times despite all the orders being listed in their account and transactions being clicked through TCB.They try to claim the same sorry excuse - that the affiliate network can't trace orders - but this is false because they all went through TCB webpage and orders are all listed in the Sainsbury's account.The cashback which Sainsburys advertises to get sales is therefore false advertising because they frequently don't pay out the meagre cashback anyway.
	Member1195138172943 \| 05 Oct 2022 Report Abuse
	I appreciate when cashback is declined for this reason it may not seem right, that said it means that the retailer is happy to pay cashback but it has been paid elsewhere. The best way to avoid this happening is to clear cookies and cache, disabling ad blockers, close any other tabs before purchasing. - Topcashback support TopCashback
	Pointless, cashback never tracks and then always denied after claim (up to 12 months later). They should be removed from site and TCB be better at resolving things.
	M563636 \| 03 Oct 2022 Report Abuse
	Never gives cashback. We do 2 weekly shops and it never tracks.
	teambevan \| 02 Oct 2022 Report Abuse
	Perfect ??
	Iris666666 \| 01 Oct 2022 Report Abuse
	Frequently doesn't track and have to follow up with manual claims which take ages.
	robwestern \| 30 Sep 2022 Report Abuse
	When it works, it works. But it is still hit and miss that transactions track. Then it can take a long time to get resolved, with a common outcome being declined as final transaction cannot be verified as having happened through TCB. I don't understand this, as I always use the link through, and the transaction tracks at TCB.
	Dave0564 \| 30 Sep 2022 Report Abuse
	Very easy to get cash back and very quick
	PinnSvin \| 28 Sep 2022 Report Abuse
	Never tracks when done via iphone to their website and claims often rejected
	Bertierachel \| 28 Sep 2022 Report Abuse
	Never tracks, and now not honouring payment when a claim is submitted.
	Bristol_Hornet \| 27 Sep 2022 Report Abuse
	Really poor. Always have to chase. Link never works. Even when chased, sometimes refuse cashback even though I can prove my order
	Frenchmama \| 27 Sep 2022 Report Abuse
	Sainsbury's transactions never track and I have to raise every purchase with Customer Services
	matanializ \| 26 Sep 2022 Report Abuse
	Most transactions don't track. Missing cashback claims take 4 months and more. Very poor.
	SaintEx \| 24 Sep 2022 Report Abuse

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