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Get up to £5.00 of your purchase back when you shop with Sainsbury's Groceries Join TopCashback Free
Get up to £5.00 of your purchase back
when you shop with Sainsbury's Groceries

Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review
Sainsbury's Groceries Reviews
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Great when it works, but doesn't always track even though I always follow the instructions
  janeycash | 28 Apr 2022 Report Abuse
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I mainly shop at Sainsbury's so it's great, they're on here too.
  BeautybyYvonne | 25 Apr 2022 Report Abuse
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I have claims every week from this company dating back to July 21 and still no sign of a payout.
  trishbrown451 | 18 Apr 2022 Report Abuse
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very easy to do, great amount back
  the duke 99 | 14 Apr 2022 Report Abuse
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cashback takes time
  haze14 | 13 Apr 2022 Report Abuse
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Still getting untracked orders, but there has been some improvement lately
  Dave0564 | 08 Apr 2022 Report Abuse
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Very `Hit and Miss` Only receive cashback occasionally despite following the correct procedure
  Christmas Angel | 06 Apr 2022 Report Abuse
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Very easy to use
  Melliah | 05 Apr 2022 Report Abuse
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Cashback is not paid in a timely fashion
  Kingers34 | 24 Mar 2022 Report Abuse
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easy to use
  Thriftymaiden | 24 Mar 2022 Report Abuse
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Quick easy way of earning cashback
  Beckypas | 22 Mar 2022 Report Abuse
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Done this twice, didn't track either times, and customer service still hasn't managed to sort it after over 6 months..
  anitabenko | 18 Mar 2022 Report Abuse
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I shop online every week and ca. 50% of transactions don't track for some reason. It gets rather tedious having to keep submitting claims and they are very slow to process them.
  btimjones | 18 Mar 2022 Report Abuse
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Good cash back.
  SusanSimmill | 17 Mar 2022 Report Abuse
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Hi Sainsbury's, here is 1 star for declining my cash back. Don;t worry I won't shop with you and will find an alternative. Have a good day.
  georgievb94 | 15 Mar 2022 Report Abuse
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Does not track orders reliably. When they do though, the cashback is paid in a reasonably timely fashion.
  Dave0564 | 08 Mar 2022 Report Abuse
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I have had to raise a missing claim for every shop online I do for groceries with Sainsburys. Nothing has tracked since November 2021 and I have ensure browser history etc clear before clicking through to merchant. I use them every week, and every time a claim is raised… and they are all currently “waiting for merchant”.
  Akb89 | 04 Mar 2022 Report Abuse
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Cash back doesn’t always track, had to send in 2 requests already and I’m a new user.However as it’s free money can’t really grumble.
  SMS1969 | 01 Mar 2022 Report Abuse
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Earnings didn't track on groceries,had to put in claim
  xxxxMoxxxx | 27 Feb 2022 Report Abuse
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cashback takes time
  haze14 | 24 Feb 2022 Report Abuse
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I sometimes do not get my cashback for example on Sunday, February 13, 2022 I am yet to receive my cashback. Why?
  Carmiesp | 20 Feb 2022 Report Abuse
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excellent pay out time
  Sylvi H | 06 Feb 2022 Report Abuse
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Sainsburys seem to be struggling a bit with Cashback. A number of transactions have not tracked, although the click is there, and they are slow to deal with missing claims. Things have improved slightly recently, as more purchases are now tracking than not, but it does feel very messy.
  Dave0564 | 04 Feb 2022 Report Abuse
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i think about 7 transactions no tracking
  nicholson9479 | 01 Feb 2022 Report Abuse
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None of my orders successfully tracked and I have multiple different claims from four months ago that are still "waiting for retailer"
  AnonymousDisplayName | 30 Jan 2022 Report Abuse
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