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Get up to £6.00 of your purchase back
when you shop with Sainsbury's Groceries
Sainsbury's Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries.
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Sainsbury's Groceries Reviews
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Cashback is not paid in a timely fashion
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Kingers34 | 24 Mar 2022
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Quick easy way of earning cashback
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Beckypas | 22 Mar 2022
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Done this twice, didn't track either times, and customer service still hasn't managed to sort it after over 6 months..
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anitabenko | 18 Mar 2022
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I shop online every week and ca. 50% of transactions don't track for some reason. It gets rather tedious having to keep submitting claims and they are very slow to process them.
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btimjones | 18 Mar 2022
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Hi Sainsbury's, here is 1 star for declining my cash back. Don;t worry I won't shop with you and will find an alternative. Have a good day.
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georgievb94 | 15 Mar 2022
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Does not track orders reliably. When they do though, the cashback is paid in a reasonably timely fashion.
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Dave0564 | 08 Mar 2022
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I have had to raise a missing claim for every shop online I do for groceries with Sainsburys. Nothing has tracked since November 2021 and I have ensure browser history etc clear before clicking through to merchant. I use them every week, and every time a claim is raised… and they are all currently “waiting for merchant”.
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Akb89 | 04 Mar 2022
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Cash back doesn’t always track, had to send in 2 requests already and I’m a new user.However as it’s free money can’t really grumble.
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SMS1969 | 01 Mar 2022
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Earnings didn't track on groceries,had to put in claim
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xxxxMoxxxx | 27 Feb 2022
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I sometimes do not get my cashback for example on Sunday, February 13, 2022 I am yet to receive my cashback. Why?
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Carmiesp | 20 Feb 2022
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Sainsburys seem to be struggling a bit with Cashback. A number of transactions have not tracked, although the click is there, and they are slow to deal with missing claims. Things have improved slightly recently, as more purchases are now tracking than not, but it does feel very messy.
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Dave0564 | 04 Feb 2022
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i think about 7 transactions no tracking
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nicholson9479 | 01 Feb 2022
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None of my orders successfully tracked and I have multiple different claims from four months ago that are still "waiting for retailer"
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AnonymousDisplayName | 30 Jan 2022
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I shop at Sainsbury's quite regularly, so it's great they're on here too.
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BeautybyYvonne | 26 Jan 2022
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Two months later and still no cashback showing
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kellybegley | 26 Jan 2022
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Ity is very good cashback on groceries but there does not always seem to be cashback given.
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jean3349 | 22 Jan 2022
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Great! thank you. Easy cashback
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Member850436579642 | 15 Jan 2022
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i do not always get cashback when your meant too, but worth the amount when i do
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the duke 99 | 05 Jan 2022
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Excellent service all round. Quality. Never let me down
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marianwilliams | 29 Dec 2021
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Sainsburys seem to be struggling a nit with Cashback. For a while, they were offering a % but have now changed to a fixed £p, depending on the category of purchase/customer. I have now 6 orders with unresolved cashback issues: 4 not tracked at all, although the click is on my order history. 2 where the purchase value has changed, mostly due to returns at point of delivery, because of merchant stock outages. Not very happy with Sainsburys Groceries cashback at the moment. Hoping that things will settle down in the New Year.
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Dave0564 | 26 Dec 2021
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