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Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	good service very good service pay out in the stated time
	Striker21 \| 20 Sep 2024 Report Abuse
	Fast cashback Never had any problems with cashback..
	dianediana \| 18 Sep 2024 Report Abuse
	No problem Nice to get money back on your grocery shop.
	Benghazic \| 15 Sep 2024 Report Abuse
	pointless now Sainsbury's has decided not to issue further payments as the last three shops did not track, and manual claims are being ignored. It seems pointless; perhaps it's best to remove them until they have resolved their issues.
	vaL8 \| 10 Sep 2024 Report Abuse
	Not paying out reliably I use TCB regularly and most purchases track. Sainsbury's rarely does, and when you have to put in a manual claim they simply don't pay out. Very disappointing and other reviews share this concern. If they don't want to pay out they shouldn't be offering the cashback in the first place.
	steveyboy79 \| 04 Sep 2024 Report Abuse
	Don't seem to be paying cashback anymore I've been shopping with Sainsburys regularly for ages and never had any problems with cashback until recently. In June it stopped tracking and all claims have been rejected since then. Looking at other recent reviews, it seems Sainsburys no longer want to give cashback, in which case they should be removed from TopCashBack instead of misleading people.
	tansycat \| 04 Sep 2024 Report Abuse
	Becoming a waste of time It would be nice to say I was getting cashback from Sainsbury's. In truth, I was until just a few weeks ago. Then something changed, manifesting in the new "minimum basket of £45", which I tripped over. Since then, even getting orders tracked in the first place has been considerably more miss than hit. Considering how well this cashback has been working over the last year or so, it is quite disappointing to see this fall-off in performance. I will continue to order from them, and raise the necessary claims with TCB, until this is sorted out.
	Dave0564 \| 03 Sep 2024 Report Abuse
	Sainsbury's home delivery Very pleased with my prompt cashback
	susan blockley \| 17 Aug 2024 Report Abuse
	No problem Clear your cookies occasionally to ensure tracking
	Benghazic \| 15 Aug 2024 Report Abuse
	Doesn't pay New customer to their site, didn't use a voucher or anything just did my shop and that was that. Came back with lies so they don't have to pay.
	kcass29 \| 14 Aug 2024 Report Abuse
	Upset customer Disappointed to not receive cash back from my last Sainsbury’s food shop. The first time this has happened to me through top cash back.
	172Rkite \| 07 Aug 2024 Report Abuse
	Upset customer Disappointed to not receive cash back from my last Sainsbury’s food shop. The first time this has happened to me through top cash back.
	172Rkite \| 07 Aug 2024 Report Abuse
	I don't even know why they are still a brand on TCB I've just had about 15 missing cashback claims declined by Sainsburys. I've had about £40 worth of cashback untracked or declined. It used to work perfectly and now suddenly many people using TCB are having all their cashback declined. Its ridiculous
	davey_c80 \| 01 Aug 2024 Report Abuse
	Good Not the highest cashback of the supermarkets so dont use Sainsbutys as much as the higher paying supermarket but most of the time they do pay the cashback owed, only once tried to decline but eventually paid it and havent tried to decline since, unlike some of the other big supermarkets who decline the cashback every time for no reason.
	Lillyharry1 \| 30 Jul 2024 Report Abuse
	Poor system with Sainsburys I, too, am having problems getting the cash back. Was okay until recently and now, for the last few weeks (even though I cleared the history) they have not paid out.
	Member123660203140 \| 18 Jul 2024 Report Abuse
	Cashback declined for the 3rd successive shop What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
	BruceLT \| 17 Jul 2024 Report Abuse
	Cashback declined for the 3rd successive shop What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
	BruceLT \| 17 Jul 2024 Report Abuse
	No problem No problem as long as you clear your browsing history and cookies regularly.
	Benghazic \| 15 Jul 2024 Report Abuse
	Good when it pays Not sure why I had so many declined Sainsburys cash back
	N Clapham \| 04 Jul 2024 Report Abuse
	Becoming more reliable After some 2 years of difficulties, Sainsburys have finally got their cashback act together: purchases track fairly promptly, with far less need to claim than before, progress to payable seems timely. Now quite happy.
	Dave0564 \| 13 Jun 2024 Report Abuse
	No cashback recently Not sure how cashback is earned but have had none since March although internet shopping regularly
	jayemtee \| 10 Jun 2024 Report Abuse
	never tracks and they decline every missing cashback claim I have used Sainsburys every week for well over 3 years but this year the cash back no longer tracks. so every week I have to submit a missing cash back which then gets declined, claiming that top cashback was not the last channel of sale (which it is) and that I've used a voucher code (which I haven't). disgusting behavior from Sainsburys, if they no longer wish to participate in the Topcashback scheme then they should be removed.
	TarnyaHSmith \| 03 Jun 2024 Report Abuse
	Cashback Very happy with the way top cash back works and monies are usually paid within 24 hours will certainly recommend this company.
	Sandra80 \| 30 May 2024 Report Abuse
	Not playing ball! While Sainsbury tracked and paid correctly to start with, they seem to have had a change of heart! My past 11 groceries shops have not only NOT tracked but they turned down every of my claims. Yet I've done everything by the book. Very disappointing.
	GH1SLA1NE \| 30 May 2024 Report Abuse
	Great They pay the cashback every time even though I use a gift card.
	mattivxx \| 29 May 2024 Report Abuse

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