Get up to £11.00 of your purchase back when you shop with Sainsbury's Groceries Join TopCashback Free

Get up to £11.00 of your purchase back
when you shop with Sainsbury's Groceries

Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	Don't waste your time Our weekly shop with Sainsbury's NEVER tracks successfully. I always place a claim and, more often than not, they are refused by Sainsbury's, who say that 'TopCashback was not seen as the final referrer of the purchase'. Incredibly frustrating and time consuming and as I use the website in exactly the same way each week, with a claim sometimes being accepted, I can only conclude that the problem is with Sainsbury's. For the amount of claims that are rejected, I'm not sure it's really worth the effort and frustration.
	AmyO \| 24 Nov 2025 Report Abuse
	All good accurate and professional online transactions each week
	Ian Ashford \| 23 Nov 2025 Report Abuse
	Great to get a bit back Love a bit off the shopping
	Benghazic \| 20 Nov 2025 Report Abuse
	Long payment times need to claim
	dustbindel \| 19 Nov 2025 Report Abuse
	Excluding VAT Supposed to get cashback on orders over £45 excluding VAT. This threw me off and I am sure it threw off others. Just tell us what we need to spend including VAT since that is the cost we see in our trolley. I can't see anything in the checkout that informs me the cost excluding VAT so are we supposed to sit there doing the math? Just tell us what the spend should be including VAT. I just placed an order for £48 before I noticed the the criteria of excluding VAT. Since I cannot see the cost in my trolley excluding VAT I suspect this is deliberately misleading.
	Adele99 \| 19 Nov 2025 Report Abuse
	Sainsburys I receive cashback from Sainsbury's for my grocery shops on a regular basis. They are very 'hit and miss' in paying and a lot of the time I have to make a claim through Top Cash Back. Occasionally, they won't pay due to some anomaly or other.
	Debbie Reynolds \| 18 Nov 2025 Report Abuse
	never tracks never tracks, claims unsuccessful
	giraffe00 \| 14 Nov 2025 Report Abuse
	Let down Wow...just had 2 payments for Sept from Sainsburys...unbelievable.. i have to put a claim in for almost every one and got about a dozen outstanding. =some from 11months ago!!!!!
	suze49 \| 13 Nov 2025 Report Abuse
	NEVER tracks, NEVER responds to claims, NEVER pays out - DON'T BOTHER I do a weekly shop, do everything exactly as directed by TopCashback, and it never tracks, Sainsbury's never responds to missing cashback claims, and never pays out. Why does TopCashback work with retailers who refuse to ever pay out???
	shaneleone \| 12 Nov 2025 Report Abuse
	never works always says "TopCashback was not seen as the final referrer of the purchase." when i make a claim. useless
	mujahidmiah \| 11 Nov 2025 Report Abuse
	They simply don't pay cashback... Avoid. Even TCB say "I hope your future transactions run more smoothly".
	Paul_Baker1 \| 10 Nov 2025 Report Abuse
	Inconsistent tracking and payment Sometimes tracks, sometimes doesn't, for no obvious reason. Claims can take months, sometimes paid, and sometimes declined unfairly and wrongly as supposedly 'not the final referrer'.
	TomCats \| 08 Nov 2025 Report Abuse
	Weekly shopping never tracks I have weekly shopping delivered but only once did I receive cashback. Cashback doesn't appear and when I raise it I just get "TopCashback was not seen as the final referrer of the purchase."
	dutchwolf \| 07 Nov 2025 Report Abuse
	Long standing customer Poor cash back service of late which it never use to be.
	172Rkite \| 07 Nov 2025 Report Abuse
	Excellent Always paid on time
	Louisemc10 \| 29 Oct 2025 Report Abuse
	No cash back When I log on to Sainsburys, TopCashback fails to activate. I shop weekly and this has been occuring since August 2025
	peterking696 \| 24 Oct 2025 Report Abuse
	Good! Shame they dont offer a bigger % like on the actual amount you spend on shopping!! Tracks fine.
	EmmaDeal1972 \| 24 Oct 2025 Report Abuse
	Great to get a bit back Doesn't always track due to cookies
	Benghazic \| 21 Oct 2025 Report Abuse
	Not Tracking Lately these orders have not been tracking. Having to raise a missing cashback claim is annoying and I find sometimes they are rejected by Topcashback which means they claim the money for themselves.
	SaintEx \| 20 Oct 2025 Report Abuse
	great easy to use , very happy
	AbbyGabby \| 14 Oct 2025 Report Abuse
	Slow to payout That’sit, slow to payout
	marian12 \| 14 Oct 2025 Report Abuse
	Still very poor First cashback tracked in 7 months! By coincidence, I was using a very old laptop, and also Sainsburys have reduced the cashback to 89p (from 93p). I will start to give them their stars back once they start to clear the backlog of claims (19 at the moment, every other order for the last 7 months).
	Dave0564 \| 12 Oct 2025 Report Abuse
	Sainsbury’s don’t pay out Did online grocery shop and it is down s payable but no payout given on £85 shop. Will use Tesco in future
	Watership \| 12 Oct 2025 Report Abuse
	Never tracks Used to work fine, now never tracks, and requires every claim to be manually raised, plus expect you to give an amount less VAT, even though it's not even split out on the receipts. Very disappointed in Sainsbury's doing everything they can to avoid paying - what's the point of offering it if you never honour it?
	siddo78 \| 10 Oct 2025 Report Abuse
	Pathetic Sadly every week without fail cashback does not track.
	davebodle \| 08 Oct 2025 Report Abuse

1 2 3 4 5...50 View: 25 50 100

Navigation

Cashback

Reviews