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Sainsbury's Groceries Reviews

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Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Review this merchant

Sainsbury's Groceries Reviews
	Poor system with Sainsburys I, too, am having problems getting the cash back. Was okay until recently and now, for the last few weeks (even though I cleared the history) they have not paid out.
	Member123660203140 \| 18 Jul 2024 Report Abuse
	Cashback declined for the 3rd successive shop What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
	BruceLT \| 17 Jul 2024 Report Abuse
	Cashback declined for the 3rd successive shop What's going on? Why do Sainsburys keep declining cashback. I know they claim that TCB isn't the last channel to sale, but that's not true.
	BruceLT \| 17 Jul 2024 Report Abuse
	No problem No problem as long as you clear your browsing history and cookies regularly.
	Benghazic \| 15 Jul 2024 Report Abuse
	Good when it pays Not sure why I had so many declined Sainsburys cash back
	N Clapham \| 04 Jul 2024 Report Abuse
	Becoming more reliable After some 2 years of difficulties, Sainsburys have finally got their cashback act together: purchases track fairly promptly, with far less need to claim than before, progress to payable seems timely. Now quite happy.
	Dave0564 \| 13 Jun 2024 Report Abuse
	No cashback recently Not sure how cashback is earned but have had none since March although internet shopping regularly
	jayemtee \| 10 Jun 2024 Report Abuse
	never tracks and they decline every missing cashback claim I have used Sainsburys every week for well over 3 years but this year the cash back no longer tracks. so every week I have to submit a missing cash back which then gets declined, claiming that top cashback was not the last channel of sale (which it is) and that I've used a voucher code (which I haven't). disgusting behavior from Sainsburys, if they no longer wish to participate in the Topcashback scheme then they should be removed.
	TarnyaHSmith \| 03 Jun 2024 Report Abuse
	Cashback Very happy with the way top cash back works and monies are usually paid within 24 hours will certainly recommend this company.
	Sandra80 \| 30 May 2024 Report Abuse
	Not playing ball! While Sainsbury tracked and paid correctly to start with, they seem to have had a change of heart! My past 11 groceries shops have not only NOT tracked but they turned down every of my claims. Yet I've done everything by the book. Very disappointing.
	GH1SLA1NE \| 30 May 2024 Report Abuse
	Great They pay the cashback every time even though I use a gift card.
	mattivxx \| 29 May 2024 Report Abuse
	No Cashback The merchant claims that the purchase was not tracked. Declined my claim.
	Andy03 \| 21 May 2024 Report Abuse
	Fails to Track every single time I get a Sainsbury's home delivery about 3 times a month. Not one order has tracked since February this year. 3+ months of deliveries that haven't tracked. Not even sure why this retailer is still on TCB looking at all the negative reviews.
	davey_c80 \| 21 May 2024 Report Abuse
	Very Seldom Payout, if ever! Very Seldom Payout, if ever!
	garyafreeman_bt \| 20 May 2024 Report Abuse
	Good cashback offered for Sainsbury's Groceries Great that they're on here too, as I buy from Sainsbury's regularly also.
	BeautybyYvonne \| 19 May 2024 Report Abuse
	Home Delivery Always late with cashback, but on average it comes through.
	1519339 \| 10 May 2024 Report Abuse
	Excellent money back off my shopping always a good deal with prices rising as they do once it has cleared easy to get money back as a voucher
	catsgranny \| 07 May 2024 Report Abuse
	have to chase every time Order a delivery most weeks and every time I have to lodge a missing cash back claim. I find it rarely pays out and when it does it can take many weeks. Hardly worth time and effort.
	Bpie \| 05 May 2024 Report Abuse
	Failing to track and recent cashback declined Every time I shop with Sainsbury's through TopCashback I have to raise a claim. Most of the time these go through without issue which must highlight a problem with the tracking on Sainsbury's side. However, since August 2023, cashback being paid has been patchy and most of my recent claims have been declined, despite following the same process. By all means claim the cashback, submit a claim but don't expect it to be paid.
	Shoxt3r \| 29 Apr 2024 Report Abuse
	Don't bother - scam tactics Firstly, your cashback will not track, so you'll have to wait for a week and then lodge a missing cashback claim Then, Sainsbury's requires you to submit the claim with VAT deducted from the amount that you spent. Keep in mind that VAT is different depending on the item, so you'll have to go through your receipt and work out the VAT based on each product. After all this, Sainsbury's will still deny the cashback.
	MissAyla \| 28 Apr 2024 Report Abuse
	I use Sainsbury's regularly, placing a home delivery order every 10 days. The first few times I used the site, this worked well. Now however, I end up having to keep email receipts for weeks as they invariably don't track on the TopCashback website and I'm then chasing for my cashback (which they then eventually pay out). I regularly clear my cookies and haven't used money off vouchers not issued by TopCashback, so not sure what the problem is....
	WhatdoIneedtoday \| 21 Apr 2024 Report Abuse
	Just click and go!! Always competitive cash back. Well worth clicking .
	SusanSimmill \| 16 Apr 2024 Report Abuse
	Tracking worked well for me Tracked ok for new customer click and collect and paid out in about 10 weeks.
	Jillybaby \| 16 Apr 2024 Report Abuse
	Order delivered - money cancelled I placed a home delivery order, top cash back has processed the amount as pending, then 3 more transactions at £0. The money back was cancelled, messaged the customer serviced team and was sent a generic template, still in the dark as to why it was cancelled, as I didn't return any of my groceries.. ah well.
	Leahsurf \| 11 Apr 2024 Report Abuse
	Cash back Where is the cash back for 7th April order
	Crete \| 08 Apr 2024 Report Abuse

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