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Sainsbury's Groceries Reviews

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Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Review this merchant

Sainsbury's Groceries Reviews
	Always have to claim cashback I have a sizeable Sainsburys delivery each week and it has never shown automatically-each week i have to remember to Claim-ridiculous! I have raised a ticket with customer service as others get theirs no problem form this partner-but not once until i raise a claim! Sort it out!
	Maximus191 \| 22 May 2023 Report Abuse
	Worked well I ordered, collected, they gave me the dicsount as promised (£12 on a £60 order), usual decent quality stuff from Sbury - and I got cashback from TC. Happy! :-)
	JonnoDerbyshire \| 18 May 2023 Report Abuse
	Excellent Doesn't always work but most times ok.
	Benghazic \| 16 May 2023 Report Abuse
	Never tracks I have to apply all the time for missing cashback, it never tracks
	ASA Aspire \| 10 May 2023 Report Abuse
	Cashback Never Tracks I use Sainsbury's for grocery shopping every two weeks via Top Cashback. The purchases never track so I have to raise a missing cashback claim every time. I've had no problems with every other retailer I've used via Top Cashback. That said, Sainsbury's is a fab grocery retailer, it's just the cashback tracking that's an issue.
	AnnieB2023 \| 09 May 2023 Report Abuse
	Never works for me I don't think Sainsbury's cashback has worked for me once in the years I've been using TCB. I assume it's down to my antivirus or something, but it's the only site I've found that doesn't work, and since Sainsbury's don't support claims, I've kind of given up.
	fh2901 \| 07 May 2023 Report Abuse
	Regular shopper No Cash Back We use Sainsburys every week online via topcashback but I do get many cash backs ?
	Cannyshopper55 \| 03 May 2023 Report Abuse
	Con Rarely tracks and, even when it does, I have to raise a claim, only to be told it doesn't qualify as they say I went through a different channel. I didn't but there's no way to dispute this. I've given up trying now
	AoifeLynch82 \| 02 May 2023 Report Abuse
	Regularly fails to track I have to submit a missing cashback claim almost every week, despite it saying it's recorded the visit. And then they turn some down, despite me shopping directly through the link from Topcashback.
	squoozles \| 01 May 2023 Report Abuse
	Doesn’t track and they don’t pay if you submit a claim. Ordered online. Didn’t use any coupons or vouchers - not even refund ones for off food received previously. It didn’t track and when a claim was put in they said “Another marketing channel was credited with the sale”. ??? Con. Look at all the recent ones being refused. I didn’t realise they were that hard up. 85p!!!
	sueg16 \| 29 Apr 2023 Report Abuse
	Too much hassle I place a Sainsbury's order every week and the majority of them don't track meaning I have to put in claims. This is really not satisfactory
	nanagerry \| 28 Apr 2023 Report Abuse
	Not great I shop weekly with Sainsbury’s. I go through TopCashback but hardly ever receive the cashback without having to raise a claim several weeks later- such a pain!
	lesawest \| 20 Apr 2023 Report Abuse
	Good price as always Fast cash back, happy shopping with!
	krisyeung \| 17 Apr 2023 Report Abuse
	Very hit and miss Spend £100 most weeks and more often than not doesn’t track! Very frustrating
	holway \| 16 Apr 2023 Report Abuse
	Excellent Good cash back and delivery
	Benghazic \| 16 Apr 2023 Report Abuse
	Awful - never get my cashback with Sainsburys Never get my cashback with Sainsburys. It doesn't track most times, and has just become hassle to try and chase it up each time. Not a great experience, and Sainsbury's needs to buck up it's processes.
	Mamna8 \| 12 Apr 2023 Report Abuse
	unreliable payments We use either the laptop or mobile every week for Sainsburys delivery order. We always clear history and allow cookies. But it is very hit and miss whether the payments are made. Many are missing and we have to complete a separate claim each time. Then we have to wait months for confirmation and again, some work, some don't, and by then, there's nothing we can do as Topcashback just dismiss the claim saying they can't pay out something they don't receive, and Sainsburys only have to decline it, no matter what we say. There's nothing Topcashback seem to do be doing to fix this glitch and several friends have had the same issue. Very annoying as even though it's only £1-£1.80 each delivery, it all adds up.
	SUEJD11 \| 11 Apr 2023 Report Abuse
	Excellent service and delivery Cashback from Topcashback and UW cashback card
	Croftsie \| 10 Apr 2023 Report Abuse
	Very poor. The cashback rarely happens. So, so many issues with this retailer over a long period. It would seem that your cashback will not track as valid if you then at checkout use an offer voucher supplied by Sainsbury's, or perhaps even using Nectar points to convert to a discount coupon. That being the case then their T&C's are full of ' tricks'.. I rarely receive the promoted cashback form this organisation. I raise this with TopCashback and they have been thorough in looking into it but the decision lies with the merchant and am afraid their customer service is not so easy to get through to and frankly its not worth it for the very little they give but on principle they should address this issue.
	martmdc \| 09 Apr 2023 Report Abuse
	Waste of time Here we go again. Stopped using TCB because this lot never pay out but it's been a year so decided to try again. Guess what transaction tracked etc but once again declined payment. Absolute waste of time. Sainsbury's are the ONLY company I use on TCB that never pay up.
	ollietom29 \| 08 Apr 2023 Report Abuse
	Worst retailer on TopCashback I have never had problem like with Sainsbury’s on TopCashback. Never tracks for me, manual claims declined, not worth the effort, avoid.
	Parsnipwitch \| 07 Apr 2023 Report Abuse
	Cashback is declined, do not bother Cashback is declined, do not bother
	msdev \| 06 Apr 2023 Report Abuse
	Never tracks Never tracks, every time I purchase it never tracks
	DISKIN31 \| 03 Apr 2023 Report Abuse
	Rarely pays out Place a large order every week. Top cash back advises visit recorded, very hit and miss if payout arrives, very disappointing
	SuGr59 \| 02 Apr 2023 Report Abuse
	Cash back came through Had to raise a claim as didn’t track but, as ever Top Cashback came up trumps and so did Sainsbury. Thank you.
	Nouvie61 \| 30 Mar 2023 Report Abuse

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