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Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	Never tracks My claims never track and I always have to chase, it usually takes around 6 months for them to process missing claims which is just a joke.
	strangelad \| 17 Dec 2023 Report Abuse
	Very unreliable tracking, manual claims usually fail too Tracks less than 20% of the time for me, with tracking failures accross Firefox, Edge and Safari, all with adblock off or not installed. eBay and AliExpress for example track 100% of the time on the same setup. Every time I think I've worked out what I've done differently the times it worked, I end up being wrong. Current theory is that it usually takes me more than an hour to put together an order, and maybe a shorter time from click-through to checkout is required, but I may turn out to be mistaken on this too. Also the only major retailer to systematically reject multiple manual claims with no clear explanation as to why.
	lLinton \| 13 Dec 2023 Report Abuse
	Poor tracking record I have had to lodge a missing cash back claim several times with this retailer. Sometimes it tracks and sometimes it doesn’t and it is may be several weeks before I realise it hasn’t tracked. I don’t think I have had this problem with any other retailer I have used.
	Broomhall \| 07 Dec 2023 Report Abuse
	Tracked correctly and paid promptly No issues with cashback from this retailer, all works well. I have used it from being a new customer to being a regular existing customer.
	allanswindells \| 06 Dec 2023 Report Abuse
	Excellent online grocery delivery Always get good slots and so easy to get cashback
	BerkshireGirl_07 \| 05 Dec 2023 Report Abuse
	Good cash back Good retailers no problem
	Benghazic \| 29 Nov 2023 Report Abuse
	Good cash back Good retailers no problem
	Benghazic \| 28 Nov 2023 Report Abuse
	Online Shopping I shop with Sainsburys online. Each time I access the website, TopCashback pops up asking to be included in the final order. Sainsburys is fairly constant with confirming the cash back, although it does take time.
	1519339 \| 28 Nov 2023 Report Abuse
	Not to be trusted Don't expect any cashback. Shame on you Sainsbury's and shame on TCB for not removing them from this site.
	ppicton \| 22 Nov 2023 Report Abuse
	Very Seldom Payout, if ever! Very Seldom Payout, if ever! Get the general one of not last referer, even when I use a new browser or one with no cookies etc. I did get the new customer payout, but don't expect any others
	garyafreeman_bt \| 14 Nov 2023 Report Abuse
	Non existent cashback! I order two online shops from Sainsbury's each week and EVERY time I go though Top cashback (for months and months). I've had ONE cashback given to me, and that was only because I complained. I've filed missing cashback claims on more than one occasion, with no joy.
	Benaula \| 13 Nov 2023 Report Abuse
	Sainsburys Cashback Love getting a little back with cashback,although as a pensioner my bills aren’t so high and I only have delivery every six weeks so the cashback for me is slow,
	patowens \| 06 Nov 2023 Report Abuse
	Very poor I use the desktop as advised every week but it rarely tracks I'd like to know why sometimes it tracks but most of the time it doesn't even though I use exactly the same technique every week
	mrs pb white \| 04 Nov 2023 Report Abuse
	Excellent Good service. Nice cashback. Thank you.
	jg4fun \| 29 Oct 2023 Report Abuse
	Never get cashback for some reason I order my food shop every week via Topcashback and 99% of the time I dont get any cashback. Dont know why!!
	Peter_Hayhurst \| 26 Oct 2023 Report Abuse
	Good cash back Good cash back
	Benghazic \| 23 Oct 2023 Report Abuse
	Never tracks Cashback never tracks - once I submit a claim through customer service it authorises the cash back but I have to do this each time
	Rebeccasharpley1 \| 21 Oct 2023 Report Abuse
	Never tracks, slow claims and always rejected Despite meeting criteria, cashback never tracks properly then claims are always rejected. Extremely dissatisfied with the merchant.
	wing_mam \| 18 Oct 2023 Report Abuse
	Fast and Efficient Fast & Efficient as always. Thank you
	SamanthaHardingUK \| 09 Oct 2023 Report Abuse
	Don't pay out Dreadful merchant. I do my shopping with them fortnightly, but they never payout. I lodged a missing cashback claim only for Sainsbury's to decline it. Apparently anything from not clearing your cookies to clicking to using a coupon will get Sainsbury's to decline the visit.
	MissAyla \| 02 Oct 2023 Report Abuse
	Grand cash back They pay me every week for shopping there.
	Benghazic \| 23 Sep 2023 Report Abuse
	Never tracks if you buy something Out of the last 7 big buys (£190+ each) NONE have tracked. 2 shown as visited through TCB so I can at least try to claim manually but that is suspect. Going through the claims process there are many visits showing to the Sainsbury's Grocery's site, most being visits not purchases. I always either go through the TCB site or use the popup activation when on the Sainsbury's site (always wait for successful cashback activation popup). But all of these do NOT track. cookie blockers are disabled for the site as with all the online retailers I purchase from. All I can say is if you buy from them for the cashback to reduce your purchase, just don't. Iceland for instance always tracks with no issues ever, as do many other big name stores.
	Human_Target \| 19 Sep 2023 Report Abuse
	Quite good, but can be varied Most of my shopping tracks with Sainbury's but at times, it doesn't;t and missing cashback claims follow, but generally it gets there in the end
	rumfordfromage \| 15 Sep 2023 Report Abuse
	Improving When it works, it's fine. Cashback tracks through more or less in the estimated time. When it doesn't, which is less often these days, it's a nightmare as there seems to be no effective process in place to check through claims made for missing cashback in a timely fashion. 4 stars is better though than the 3 I was giving before. You do get the cashback, just not when you might expect it ie a day or so after placing the order.
	Dave0564 \| 11 Sep 2023 Report Abuse
	Very hit and miss I find trying to get cash back with sainsburys a challenge it’s often the one site that I struggle with as it often doesn’t register and I’m a loyal customer who spends £100 most weeks.
	holway \| 10 Sep 2023 Report Abuse

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