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Sainsbury's Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Sainsbury's Groceries. Log in to review

Sainsbury's Groceries Reviews
	Doesn't always work Good cash back but a bit hit and miss.
	Benghazic \| 17 Jul 2023 Report Abuse
	Poor tracking Hit and Miss whether it tracks. Maybe 50% at the most when ising safari on my iPad. Shouldn’t be this difficult!
	Debradeedesigns \| 04 Jul 2023 Report Abuse
	Poor tracking Hit and Miss whether it tracks. Maybe 50% at the most when ising safari on my iPad. Shouldn’t be this difficult!
	Debradeedesigns \| 04 Jul 2023 Report Abuse
	packing is poor at least the last three weeks, there has been damaged products due to packing of crate, with the highest refund being £31 of goods, which were all damaged
	JACKIEMORRIS \| 28 Jun 2023 Report Abuse
	Consistently fails to track I shop weekly with Sainsbury's, I always click through from Top Cashback and almost every time I have to chase the claim. And now they've started declining it after months of waiting, saying they can't trace it. I never get the "your visit has been recorded" message come up on the Top Cashback webpage after I click through to Sainsbury's, so somebody at TCB needs to look into this because if your visits aren't recording then that is YOUR issue, not mine. If you can't reliability provide the advertised cashback then remove Sainsbury's from your partners, it's just frustrating at this point and customers are starting to miss out as other recent reviews show.
	squoozles \| 27 Jun 2023 Report Abuse
	Terrible I shop each and every week at Sainsburys, ALWAYS through Top Casbback. I’m lucky if I get two cashbacks a month, sometimes whole months are missed. I am regularly filing claims for missed cash back. Absolutely horrendous service and use of this app.
	MichelleSDean \| 18 Jun 2023 Report Abuse
	Never tracks Doesn't track and didn't bother chasing.
	FrankiesSecret \| 18 Jun 2023 Report Abuse
	Ok Mainly good but doesn't always track.
	Benghazic \| 17 Jun 2023 Report Abuse
	Very good Grocery shop cashback with no issues
	Crystaltips16 \| 14 Jun 2023 Report Abuse
	Rarely tracks Each week I do an online shop to Sainsbury's via topcashback and most weeks I have to raise a cashback claim even though Topcashback has 'recorded my visit'. This happens on both Safari and Chrome. Not sure whether the fault lies with Sainsburys or Topcashback.
	Kerryjones \| 12 Jun 2023 Report Abuse
	Didn't come through until I raised a missing report Didn't come through until I raised a missing report
	Eleanora92 \| 05 Jun 2023 Report Abuse
	Never tracks Sainsburys never tracks and when you claim they always reject it as nine commisionable purchase. They should be kicked off topcashback.
	Denw44444 \| 04 Jun 2023 Report Abuse
	I shop online with Sainsburys every week, its very rare I get paid Cashback Its very rare they pay cashback, even through I click it weekly
	motherhughes \| 26 May 2023 Report Abuse
	Poor - Never tracks always have to raise claims This seems to be the only retailer where cashback NEVER tracks and a claim has to be raised every time. Other retailers track automatically just fine so not an issue at my end and definitely an issue with Sainsburys. Their website is equally slow and clunky on whatever browser is used.
	\| 26 May 2023 Report Abuse
	Shocking Sainsbury's are shocking. It never tracks and if you raise a missing claim it gets rejected. I have to assume that someone is skimming the money for themselves which is why I no longer bother raising missing claims.
	SaintEx \| 23 May 2023 Report Abuse
	Rarely tracks Cashback rarely track with Sainsbury’s, maybe 1 in 10? I always have to raise a claim, disappointing. I follow the steps an I gave even tried different web browsers and clearing cookies etc. Claims are usually paid out though.
	nanz_1 \| 22 May 2023 Report Abuse
	Always have to claim cashback I have a sizeable Sainsburys delivery each week and it has never shown automatically-each week i have to remember to Claim-ridiculous! I have raised a ticket with customer service as others get theirs no problem form this partner-but not once until i raise a claim! Sort it out!
	Maximus191 \| 22 May 2023 Report Abuse
	Worked well I ordered, collected, they gave me the dicsount as promised (£12 on a £60 order), usual decent quality stuff from Sbury - and I got cashback from TC. Happy! :-)
	JonnoDerbyshire \| 18 May 2023 Report Abuse
	Excellent Doesn't always work but most times ok.
	Benghazic \| 16 May 2023 Report Abuse
	Never tracks I have to apply all the time for missing cashback, it never tracks
	ASA Aspire \| 10 May 2023 Report Abuse
	Cashback Never Tracks I use Sainsbury's for grocery shopping every two weeks via Top Cashback. The purchases never track so I have to raise a missing cashback claim every time. I've had no problems with every other retailer I've used via Top Cashback. That said, Sainsbury's is a fab grocery retailer, it's just the cashback tracking that's an issue.
	AnnieB2023 \| 09 May 2023 Report Abuse
	Never works for me I don't think Sainsbury's cashback has worked for me once in the years I've been using TCB. I assume it's down to my antivirus or something, but it's the only site I've found that doesn't work, and since Sainsbury's don't support claims, I've kind of given up.
	fh2901 \| 07 May 2023 Report Abuse
	Regular shopper No Cash Back We use Sainsburys every week online via topcashback but I do get many cash backs ?
	Cannyshopper55 \| 03 May 2023 Report Abuse
	Con Rarely tracks and, even when it does, I have to raise a claim, only to be told it doesn't qualify as they say I went through a different channel. I didn't but there's no way to dispute this. I've given up trying now
	AoifeLynch82 \| 02 May 2023 Report Abuse
	Regularly fails to track I have to submit a missing cashback claim almost every week, despite it saying it's recorded the visit. And then they turn some down, despite me shopping directly through the link from Topcashback.
	squoozles \| 01 May 2023 Report Abuse

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