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when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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Not Faster Paying! Still waiting for cash back on items purchased in Nov 2015. I know some items were returned and some I kept. I no longer have receipts which are needed to case up claim, so I guess I will lose out on them. Not what I expect from M&S.
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Coley6911 | 03 May 2016
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Still waiting for cashback to move from "Pending" to "Confirmed" 5 months on! Not really "Faster Paying"!
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Andrew1890 | 03 May 2016
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Don't know what is happening with this merchant but faster paying is an absolute joke. Still waiting on cashback despite asking top cashback to investigate. Good company which I use all the time but if looking for cashback forget it
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markies_girl | 28 Apr 2016
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Terrible. Still waiting for payment for items bought in November/December. Judging by the reviews I am not the only one!
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lucyalana | 26 Apr 2016
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Was told cashback confirmation would be 8 weeks. Still waiting 16 weeks later - ridiculous
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pkchu | 25 Apr 2016
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Still waiting for cash back after 5 months!
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clarelouiseuk | 23 Apr 2016
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Dreadful. Cash back from November and December is still pending, these are large sums and I feel really let down to put it mildly. I notice that when you click on merchants reviews they are automatically listed by highest rating, should be newest first , that shows a different story.
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spivvy | 22 Apr 2016
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17 weeks and still no payment!
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rayhool | 21 Apr 2016
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This merchant should lose their 'Faster Payment' status. I made my purchase on the 18th of December 2015, and my cashback status is still set at 'Pending'.
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beanhead85 | 21 Apr 2016
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Terrible. Ordered sofas back in November which tracked fine. Now April and the cashback still hasn't moved to payable despite comtacting tcb customer services several times. £89 cashback is a lot. I need to order more furniture but this has totally put me off using M&S.
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spivvy | 16 Apr 2016
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Cashback performance not as expected from a top high street retailer, cashback not moved on transactions from Dec'15. Topcashback advise delays retrieving cashback from this merchant !
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kestral1 | 12 Apr 2016
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I had three different purchases from M&S back in November 2015, they show as tracked, but I never received the cashback.
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dianas | 08 Apr 2016
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I HAVE BEEN WAITING SINCE NOV 2015 FOR MY CASH BACK TO BE PAID RUBBISH
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yorkie | 07 Apr 2016
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Sadly M&S seem to have stopped being a Faster Payment merchant at the end of November and there is obviously a problem with the payments (note no Statistics on when the last payment was received. I don't necessarily blame TCB but I do wish they would take action gainst this sort of thing faster (and I mean faster as defined in a dictionery)
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Debbie14 | 03 Apr 2016
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M&S are rubbish as every time i shop with them via cashback i never receive the cashback monies due.
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The_Cousins_Family | 29 Mar 2016
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I bought goods which M & S claim were not bought through this site although they definitely were. This is the first time a claim has been refused by a merchant....
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londoncalling | 28 Mar 2016
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Very slow cashback, I think topcashback is not progressing my cashback as its been pending for 5 months.
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lillybell | 18 Mar 2016
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Faster Paying - NOT!!! Still on pending since 29/11/15.
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Anchor | 15 Mar 2016
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Two months and still waiting. Disappointing.
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mcaminer | 10 Mar 2016
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Smooth, Easy, no hastl - just how it should be!
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darth_stinky | 20 Feb 2016
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I used to get cashback on any purchase amount from M&S. Today, it has to be a £100 spend to qualify. Disappointing!
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crtw41 | 19 Feb 2016
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Not good,very slow still waiting for payment from purchase 28th Nov
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Member110941 | 11 Feb 2016
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I have bought items from M&S through Topcashback on more than one occasion, many more, and M&S have a nasty habit of saying they cannot trace the order number. It is the order number that they provide to me and I pasted it in so no errors possible. They keep doing this to me and Topcashback can't do anything about them. Very disappointing. Nobody actually challenges what it is they DO need - just a refusal. Very poor service. Will think twice before using M&S on here. They keep doing this.
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markaz | 29 Jan 2016
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