John Lewis & Partners Rewards

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Terms & Conditions and other useful information
  • What will stop me getting rewards?
    • Cashback is unavailable on John Lewis. Payout is only available in Avios points, by withdrawing your cashback using the British Airways Executive Club option.
    • Queries can only be investigated within 60 days from the date the purchase was made.
    • Avios points are subject to change both up and down.
    • You will not receive rewards from the More From Us section at John Lewis i.e. Waitrose, John Lewis Broadband.
    • Rewards only given when purchasing online. No rewards given when purchasing in store.
    • Rewards may not be given for orders that are deemed not to be for genuine personal customers.
    • Rewards not given on Wedding list purchases, Gift List purchases, gift vouchers, gift cards, currency exchange and John Lewis insurance.
    • Using a promotional/voucher code not posted and approved by TopCashback.
  • What else is essential?
    • Purchases must be completed immediately and fully online.
  • Good to know
    • John Lewis & Partners Rewards can be earned simply by clicking through to the merchant and shopping as normal.
    • John Lewis & Partners Rewards is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
    • Rates shown may include a bonus for Plus members. Login to see the correct rates for your membership level.
    • Reward rates are subject to change both up and down.
    • Transactions for this merchant should appear as pending within 24 hours. They will remain at this status until the retailer confirms that we're eligible for Rewards. Once this happens your purchase will reach the confirmed stage of your account. When the merchant then pays us the Rewards we can make this payable in your account.
    • Recurrences on the amount of purchases that can be made while earning Rewards may be limited.
  • What to do when
    • Some merchants may not be forthcoming with untracked Rewards. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected Reward as it is not guaranteed.
    • A "Missing Cashback" query must be submitted within 30 days of the transaction, if the transaction does not track automatically.
Please note the terms & conditions above are in addition to our general terms & conditions

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About John Lewis & Partners

A message from John Lewis & Partners:

"WE’RE LOOKING FORWARD TO SEEING YOU SOON.

We’re pleased to let you know that we’re reopening some of our shops from Monday 15 June, and making your experience as safe as possible is our top priority. Please find out what to expect in your local shop before planning your visit.You can find out which shops are reopening and our safety measures on our website"

Earn Avios points when you shop through us, employees - we’re owners. That’s why we’re all called Partners. And that’s why we all go above and beyond to offer quality products and outstanding service to the people who matter most - you, our customers. Because for us, it’s personal.

You’ll find thousands of products across fashion, home and electricals by leading brands, together with John Lewis & Partners collaborations and exclusives that you won’t find anywhere else. We offer a range of helpful services like Personal Styling and Home Design, along with inspiring events and experiences to enjoy when you visit our shops.

Our Never Knowingly Undersold price promise to you means that everything we sell is already competitively priced with quality and value in mind, and our Partners monitor high street competitors’ prices daily to make sure you never pay more than you should. Our extended guarantees offer peace of mind on all electricals and many of our home products.

Standard UK delivery is free on orders of £50 and over, or you can Click & collect next day from John Lewis & Partners and Waitrose & Partners shops when you spend £30 or more.

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