HP Cashback Offers & Discounts

If you wish to return an order, you will need to contact their post sales team, who will arrange collection on a convenient date.

When you contact the post sales team, you will need to have your store order number handy. Certain circumstances may require you to arrange your own return. In the event of you returning your own items by mail/carrier or by dropping them off at their carrier depot, you must inform HP in advance so they can notify their depot or warehouse.

You should also obtain proof of postage. When returning an item, you should remove any additional software and personal information, any hardware components you installed yourself after receiving it, any personal CDs or DVDs you used to install drivers for hardware products and any passwords used to block access to the operating system or any other software components which came with the product.

You should give a reason for returning the item and say whether it is used or open, while the post sales team will provide you with a reference which will need to be added to the outer packaging.

HP’s ePrint-enabled printers can print out documents attached to emails sent from wherever you are. However, the ePrint-capable printer must be registered to a HP ePrint cloud service called HP ePrint Centre, which assigns a unique email address to it.

Some HP laptops come with built-in Bluetooth wireless capabilities. To see if the one you are looking at does, you should view the technical details on the product page and scroll down to the connectivity and communications section, where it will tell you if it comes with a Bluetooth device.

HP offer a huge range of laptops, which vary in price from around £200 to more than £2,500. There are various ways to filter search results. You can look for home or business laptops or search by things like screen size, hard drive, memory and processor. Browse by graphics card, resolution, operating system or product range to find something to suit your budget and needs.

HP do not offer laptops on finance. When you buy a laptop, you will have a choice of payment options, including debit or credit card, PayPal and bank transfer. If you choose pre-payment from the payment options, they will send an email with the invoice and payment instructions. As soon as they have confirmation that the amount has been credited to their bank account, you will receive an email confirming the order is being processed.