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HP Reviews

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Reviews and experiences from TopCashback members who have shopped with HP. Review this merchant

HP Reviews
	Doesn't pay out cashback (would not even rate them 1 star) I spent £650 on a new laptop, didn't use any codes and it didn't track. I raised a claim and HP declined stating "terms and conditions not met" but couldn't tell me what. Check feedback as I'm not the only one. Should be removed from the site.
	louisemsmith18 \| 23 Jul 2024 Report Abuse
	The payout didn't work I spent over £1200 on laptops and it hasn't paid out. Shame on you
	mattgreatwood \| 23 Apr 2024 Report Abuse
	HP dont pay out Ive had a number of HP purchases since 2015, they all pretty much ended up in the Top Cashback customer services dept. HP request further information and confirmation order numbers then take months to say more info required or just decline the cashback. Ive just closed 2 missing cashback cases that have been ongoing since 2021 (3 years after the purchase). I must also add that top cash back kept sending me HP special offers that looked great but obviously not if they dont ever get honored.
	jongoomcash \| 05 Mar 2024 Report Abuse
	Not paid out - again Once again HP has not paid out. This is the third time I have bought a laptop or other equipment and they claim that the purchase is not eligible. Purchase from them by all means but don't expect to receive any cash back.
	bfreeman \| 22 Dec 2023 Report Abuse
	Didnt track, declined after reporting missing cashback After initial purchase didn't track, missing cb claim was eventually declined. Another customer lost.
	Copperface \| 22 Dec 2023 Report Abuse
	Disappointing Claim raised after not tracking. Claim rejected.
	Florence \| 08 Nov 2023 Report Abuse
	takes to long to get cashback..? takes to long to get cashback..?, i purchase allot but all other vendors pay the cashback 2-4 weeks I'm unsure why hp take 6 months//?
	klamstt \| 20 Oct 2023 Report Abuse
	Declined I purchase a lot through HP (not anymore!). They used to always approve cash back. Over the last 12 months they have now rejected pretty much all of them and it never tracks. Avoid them if you’re doing it for cash back!
	Nickx1987x \| 04 Oct 2023 Report Abuse
	Too long After almost 3 years I received half of the amount from Topcashback funds.
	clau9luc \| 07 Aug 2023 Report Abuse
	Didnt track, eventually declined after logging missing cashback HP declined missing cashback claim, especially following all their rules closely, I would avoid in future as it seems they no longer want to give cashback.
	connovar1975 \| 20 Jul 2023 Report Abuse
	Refuse to pay on multiple occasions Cashback doesn't track and is then eventually declined.
	BennyC34 \| 18 Jul 2023 Report Abuse
	Didn't pay until I chased it up HP failed to pay my cashback on a laptop purchase until I contacted Top Cashback and they chased HP for me. Then they were still slow to pay up, but I now have the money.
	wightrider \| 29 May 2023 Report Abuse
	Regularly declined and never tracks I'm unsure why as I have no issues with other retailers but I always have to raise a claim for missing cashback with HP, it never tracks and it is almost always declined.
	BennyC34 \| 31 Mar 2023 Report Abuse
	Spent £900 - didn't track! - From what I read of others experiences with claims I expect I won't get a penny of cashback!
	TGM55 \| 28 Jan 2023 Report Abuse
	RATES ADVERTISED DIDN'T COUNT ON THE PURCHASE MADE. BOUGHT A LAPTOP TO GET <£2 IN 21 WEEKS TIME!! BETTER RATE IS FOR LAP TOP ACCESSORIES!
	chippers1410 \| 23 Jan 2023 Report Abuse
	Appalling, they don’t pay anything
	Member689852732126 \| 17 Jan 2023 Report Abuse
	Purchase didn't track and hp declined the claim as they couldn't trace my purchase.
	Buzzard16 \| 16 Dec 2022 Report Abuse
	very disappointed, spent £1459.58 and they refused my cashback, won't be buying from them again.
	cornishlass \| 16 Dec 2022 Report Abuse
	Cashback declined with no explanation. Previous one from HP didn't track but paid once I complained to TCB. Don't expect too much.
	m4chx \| 24 Oct 2022 Report Abuse
	Good pay out
	H2FoaJ4BN \| 22 Jul 2022 Report Abuse
	Still waiting for cashback after 19 months. Do not use Top Cashback or HP
	robwilson99 \| 08 Jun 2022 Report Abuse
	Took months and was given the wrong amount.
	Jst86 \| 26 Apr 2022 Report Abuse
	Be careful people - this merchant did not recognise my transaction and subsequent claim. HP then hid behind reports of click routing for the purchase when I can 100% remember using TCP. I's a shame as all of my other TCP uses have been top draw but coincidentally with a big claim like this .... nada ! Oh well, some you win, some you lose. Just don't raise your expectations !
	Seadee \| 17 Feb 2022 Report Abuse
	Did not receive any cash back from this retailer.
	NanC \| 06 Jan 2022 Report Abuse
	I didn't receive any when I purchased
	Bethybumbags \| 02 Nov 2021 Report Abuse

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