Get up to 15% of your purchase back when you shop with IHG Hotels & Resorts Join TopCashback Free
Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts

IHG Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Log in to review
IHG Hotels & Resorts Reviews
friend icon
Usually tracks at 0 and then moves to payable at 0, so pays out with nothing.
  Flashware | 10 Nov 2019 Report Abuse
friend icon
Bit slow paying sometimes
  Willybob15gv | 08 Nov 2019 Report Abuse
friend icon
The offer was for something like 10% cashback, but I had a big fat £0 approved on a 4 night hotel bill.
  StephMig | 01 Nov 2019 Report Abuse
friend icon
50% of cashbacks are never paid
  Member271789604044 | 30 Oct 2019 Report Abuse
friend icon
Click for cash back but not given any - confirmed payment of £0.00
  Suehosford | 29 Oct 2019 Report Abuse
friend icon
Clean comfortable room and good breakfast.
  barrysmith27 | 27 Oct 2019 Report Abuse
friend icon
good if booked on their website
  SHEMOTI | 22 Oct 2019 Report Abuse
friend icon
Fast paying and great stays
  Sjones58 | 17 Oct 2019 Report Abuse
friend icon
Great, always paid on time and correct amount
  resh88 | 15 Oct 2019 Report Abuse
friend icon
There is £0 Cashback showing on my account which I’m not happy about. I have logged missing Cashback with Customer Services.
  irenie05 | 13 Oct 2019 Report Abuse
friend icon
Very good response to bookings with fast cashback
  pringle33 | 07 Oct 2019 Report Abuse
friend icon
No problems at all
  rebeccalouise | 03 Oct 2019 Report Abuse
friend icon
Cashback is non existent it's not been honoured
  Chris_McDowell | 30 Sep 2019 Report Abuse
friend icon
not good takes months or shows £0000 value and you need to claim
  mrbutter | 29 Sep 2019 Report Abuse
friend icon
All of the low value reservations track; none of the high value ones do and always have to submit a claim which takes months. Very unsatisfactory performance indeed.
  tristancasson | 24 Sep 2019 Report Abuse
friend icon
Received in published timescale
  Crystaltips16 | 20 Sep 2019 Report Abuse
friend icon
Terrible service. Inconsistent tracking. Constantly having to chase for payout. Regularly they don’t payout without any explanation. Worst merchant on TCB - they should remove them.
  Kevinmcgeough | 18 Sep 2019 Report Abuse
friend icon
Circa 50% of my transactions track at ‘payable £0’ even though I book in exactly the same wathat I for those that qualify. Always clear my cookies etc so no reason for it not to work. No real answer as to why given either. A shame, as in IHG I like the brand overall.
  Laceyd | 15 Sep 2019 Report Abuse
friend icon
Great value
  louthn | 04 Sep 2019 Report Abuse
friend icon
Continually have problems with this merchant. Tracks as zero so difficult until stay completed and it is a lottery as to whether or not they pay out. Waited 6 months for a missing cashback claim and then they decline it despite the fact that I have clear evidence of transaction.
  Kevinmcgeough | 03 Sep 2019 Report Abuse
friend icon
Be warned - cashback declined for 'not last channel' reason (despite clearing cookies before booking)
  Turner5 | 02 Sep 2019 Report Abuse
friend icon
Cashback always says payable £0.00
  pip268 | 01 Sep 2019 Report Abuse
friend icon
As my stay is 2 months away it was declined
  Mark_Fresh | 30 Aug 2019 Report Abuse
friend icon
Becomes payable very quick
  Halst94 | 27 Aug 2019 Report Abuse
friend icon
Very poor experience with this company out of 3 recent stay only paid cash back once
  SHEWI | 23 Aug 2019 Report Abuse
12345...31      View:   2550100