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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
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Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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The offer was for something like 10% cashback, but I had a big fat £0 approved on a 4 night hotel bill.
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StephMig | 01 Nov 2019
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50% of cashbacks are never paid
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Member271789604044 | 30 Oct 2019
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Click for cash back but not given any - confirmed payment of £0.00
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Suehosford | 29 Oct 2019
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Clean comfortable room and good breakfast.
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barrysmith27 | 27 Oct 2019
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good if booked on their website
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SHEMOTI | 22 Oct 2019
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Fast paying and great stays
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Sjones58 | 17 Oct 2019
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Great, always paid on time and correct amount
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resh88 | 15 Oct 2019
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There is £0 Cashback showing on my account which I’m not happy about. I have logged missing Cashback with Customer Services.
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irenie05 | 13 Oct 2019
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Very good response to bookings with fast cashback
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pringle33 | 07 Oct 2019
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Cashback is non existent it's not been honoured
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Chris_McDowell | 30 Sep 2019
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not good takes months or shows £0000 value and you need to claim
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mrbutter | 29 Sep 2019
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All of the low value reservations track; none of the high value ones do and always have to submit a claim which takes months. Very unsatisfactory performance indeed.
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tristancasson | 24 Sep 2019
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Received in published timescale
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Crystaltips16 | 20 Sep 2019
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Terrible service. Inconsistent tracking. Constantly having to chase for payout. Regularly they don’t payout without any explanation. Worst merchant on TCB - they should remove them.
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Kevinmcgeough | 18 Sep 2019
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Circa 50% of my transactions track at ‘payable £0’ even though I book in exactly the same wathat I for those that qualify. Always clear my cookies etc so no reason for it not to work. No real answer as to why given either. A shame, as in IHG I like the brand overall.
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Laceyd | 15 Sep 2019
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Continually have problems with this merchant. Tracks as zero so difficult until stay completed and it is a lottery as to whether or not they pay out. Waited 6 months for a missing cashback claim and then they decline it despite the fact that I have clear evidence of transaction.
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Kevinmcgeough | 03 Sep 2019
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Be warned - cashback declined for 'not last channel' reason (despite clearing cookies before booking)
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Turner5 | 02 Sep 2019
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Cashback always says payable £0.00
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pip268 | 01 Sep 2019
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As my stay is 2 months away it was declined
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Mark_Fresh | 30 Aug 2019
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Becomes payable very quick
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Halst94 | 27 Aug 2019
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Very poor experience with this company out of 3 recent stay only paid cash back once
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SHEWI | 23 Aug 2019
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Simple and straight forward! Often use
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Sam16hutch | 22 Aug 2019
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Paid approximately 3 weeks after stay and great rate
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sdon1992 | 21 Aug 2019
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