Get up to 15% of your purchase back when you shop with IHG Hotels & Resorts Join TopCashback Free
Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts

IHG Hotels & Resorts Reviews

Please sign in to leave a IHG Hotels & Resorts reviewX
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Review this merchant
IHG Hotels & Resorts Reviews
friend icon
None of my bookings are tracked this year.
  solidsnakie | 07 Oct 2022 Report Abuse
friend icon
Frequently takes ages then declines for no reason
  willmeyes | 03 Oct 2022 Report Abuse
friend icon
Didn't track and since the Qwerty123 hack in September 2022 they are in chaos
  Captain_Jazz | 25 Sep 2022 Report Abuse
friend icon
Waited months after a missing cash back claim, to be told it was declined as ‘we must have cancelled the booking’. We didn’t, we have proof, no one will follow up. They just say decisions from the network are final. What an easy way to avoid paying out
  Liznewell | 20 Aug 2022 Report Abuse
friend icon
Mixed speed on payouts, sometimes quite quickly and other times many months. I’m blaming the pandemic but not too sure.
  gregmedwell | 03 Aug 2022 Report Abuse
friend icon
Simple hotels that are nicely located around the country, I use this brand mainly & their services are quite decent.
  aik55 | 28 Jul 2022 Report Abuse
friend icon
Very hit and miss, sometimes they pay and sometimes they don't
  robphillips | 16 Mar 2022 Report Abuse
friend icon
Tracked but didn't pay out and can't claim as it takes so long to become payable.
  Bristol_Hornet | 25 Feb 2022 Report Abuse
friend icon
Offers a % when it comes to it they decline
  sarahtongue | 13 Jan 2022 Report Abuse
friend icon
Great that it is offered, but booked 2 rooms for 2 families but the cash back was denied
  Sjl164 | 27 Dec 2021 Report Abuse
friend icon
none of my latest bookings are tracking. i'm having to put a claim in for each one
  Watricks_ | 25 Jan 2021 Report Abuse
friend icon
Most of my stays have been declined with cashback or tracked incorrectly.
  solidsnakie | 19 Dec 2020 Report Abuse
friend icon
Hit and miss. Usually tracks at zero and stays there.
  gregmedwell | 21 Jul 2020 Report Abuse
friend icon
stayed in feb 2020, still waiting for cashback, tracked as first the after stay disapeared, put in claim but keep coming back wanting more information, booking number, then dates, hotel, exact hotel name, place of hotel etc etc. Had a great stay, very happy with room etc. will just have to keep waining
  snowzeeka | 21 Jul 2020 Report Abuse
friend icon
Took over a year for IHG to decline without good reason
  Janice_mummy | 12 Apr 2020 Report Abuse
friend icon
have used these many times always have paid last 4 times but this time declined now notice no longer offering cashback
  clearclutter | 04 Apr 2020 Report Abuse
friend icon
I am an IHG member and booked through their website. Apparently, non refundable rates are non-commissionable, so after 5 months they decided not to pay. Four nights in Vienna in an average hotel at £75 a night with no cashback is worse than the fact this was a replacement for a week in Greece after Thomas Cook went bust. I have sympathy for Thomas Cook, but will avoid Holiday Inns in the future. Wouldn't recommend at all.
  Fenchurch42 | 04 Apr 2020 Report Abuse
friend icon
they do not honor cashback promises
  lisaluvsneil | 02 Apr 2020 Report Abuse
friend icon
Cashback result not as stated
  louthn | 17 Mar 2020 Report Abuse
friend icon
Paid out £0 for booking two rooms at £242,52 Dont bother!!
  Etherboy | 16 Mar 2020 Report Abuse
friend icon
Poor - often don't get the cashback.
  Brightnewday | 16 Mar 2020 Report Abuse
friend icon
Several recent claims declined as 'non-commissionable'. Seems that if you book an IHG Rewards Club Rate (i.e. do not massively overpay) then you're not going to get any cashback.
  tifosi678 | 14 Mar 2020 Report Abuse
friend icon
Still showing 0.00 - I find that the site doesn't track very well
  ianah01 | 13 Mar 2020 Report Abuse
friend icon
Often do not track, and when they do the amount is more oftern wrong than right
  Mkm | 13 Mar 2020 Report Abuse
friend icon
Wouldn’t pay out for 2 bookings that should have given me over £100 cashback. No reason why this was the case, it was tracked, no voucher used, no promotion and pay outright and was non refundable. Not happy .
  Mandyj1974 | 11 Mar 2020 Report Abuse
12345...31      View:   2550100