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HP Reviews

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Reviews and experiences from TopCashback members who have shopped with HP. Review this merchant

HP Reviews
	Very poor delivery service, very poor customer sevice response and now over 90 days and no cash
	normalnorm \| 10 May 2011 Report Abuse
	Still waiting after weeks and chase-ups.
	Wendy19788 \| 12 Jan 2011 Report Abuse
	Would avoid - my order was cancelled for no apparent reason. I had to wait for 25 minutes on the phone line to be told that it was because my delivery address was different from my billing address - then why have an option to include a delivery address that is different to the billing address? Apparently their genius solution to resolve the issue was to call the landline at the billing address during working hours - when they got no answer the order was deleted. Rubbish!
	JOWIFI \| 04 Jan 2011 Report Abuse
	Still waiting for paymets from April this year, 6 months now and all i keep getting told is they ae late paying...DO NOT RELEY ON GETTING CASHBACK!!!!
	Shaun_Blenkin \| 04 Oct 2010 Report Abuse
	The payout didn't work I spent over £1200 on laptops and it hasn't paid out. Shame on you
	mattgreatwood \| 23 Apr 2024 Report Abuse
	HP dont pay out Ive had a number of HP purchases since 2015, they all pretty much ended up in the Top Cashback customer services dept. HP request further information and confirmation order numbers then take months to say more info required or just decline the cashback. Ive just closed 2 missing cashback cases that have been ongoing since 2021 (3 years after the purchase). I must also add that top cash back kept sending me HP special offers that looked great but obviously not if they dont ever get honored.
	jongoomcash \| 05 Mar 2024 Report Abuse
	Not paid out - again Once again HP has not paid out. This is the third time I have bought a laptop or other equipment and they claim that the purchase is not eligible. Purchase from them by all means but don't expect to receive any cash back.
	bfreeman \| 22 Dec 2023 Report Abuse
	Didnt track, declined after reporting missing cashback After initial purchase didn't track, missing cb claim was eventually declined. Another customer lost.
	Copperface \| 22 Dec 2023 Report Abuse
	Disappointing Claim raised after not tracking. Claim rejected.
	Florence \| 08 Nov 2023 Report Abuse
	Declined I purchase a lot through HP (not anymore!). They used to always approve cash back. Over the last 12 months they have now rejected pretty much all of them and it never tracks. Avoid them if you’re doing it for cash back!
	Nickx1987x \| 04 Oct 2023 Report Abuse
	Too long After almost 3 years I received half of the amount from Topcashback funds.
	clau9luc \| 07 Aug 2023 Report Abuse
	Didnt track, eventually declined after logging missing cashback HP declined missing cashback claim, especially following all their rules closely, I would avoid in future as it seems they no longer want to give cashback.
	connovar1975 \| 20 Jul 2023 Report Abuse
	Refuse to pay on multiple occasions Cashback doesn't track and is then eventually declined.
	BennyC34 \| 18 Jul 2023 Report Abuse
	Regularly declined and never tracks I'm unsure why as I have no issues with other retailers but I always have to raise a claim for missing cashback with HP, it never tracks and it is almost always declined.
	BennyC34 \| 31 Mar 2023 Report Abuse
	Spent £900 - didn't track! - From what I read of others experiences with claims I expect I won't get a penny of cashback!
	TGM55 \| 28 Jan 2023 Report Abuse
	Appalling, they don’t pay anything
	Member689852732126 \| 17 Jan 2023 Report Abuse
	Purchase didn't track and hp declined the claim as they couldn't trace my purchase.
	Buzzard16 \| 16 Dec 2022 Report Abuse
	very disappointed, spent £1459.58 and they refused my cashback, won't be buying from them again.
	cornishlass \| 16 Dec 2022 Report Abuse
	Cashback declined with no explanation. Previous one from HP didn't track but paid once I complained to TCB. Don't expect too much.
	m4chx \| 24 Oct 2022 Report Abuse
	Still waiting for cashback after 19 months. Do not use Top Cashback or HP
	robwilson99 \| 08 Jun 2022 Report Abuse
	Took months and was given the wrong amount.
	Jst86 \| 26 Apr 2022 Report Abuse
	Be careful people - this merchant did not recognise my transaction and subsequent claim. HP then hid behind reports of click routing for the purchase when I can 100% remember using TCP. I's a shame as all of my other TCP uses have been top draw but coincidentally with a big claim like this .... nada ! Oh well, some you win, some you lose. Just don't raise your expectations !
	Seadee \| 17 Feb 2022 Report Abuse
	Did not receive any cash back from this retailer.
	NanC \| 06 Jan 2022 Report Abuse
	I didn't receive any when I purchased
	Bethybumbags \| 02 Nov 2021 Report Abuse
	didn't pay out - cash back declined, nom reason given :-( not impressed
	ColBoySouth \| 01 Nov 2021 Report Abuse

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