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HP Reviews

Reviews and experiences from TopCashback members who have shopped with HP. Log in to review

HP Reviews
	tracked fast.excellent cashback
	MARRIS \| 26 Apr 2012 Report Abuse
	Cashback tracked almost immediately (yay) and confirmed a few days after delivery. Didn't become payable though for nearly 12 months! TCB Customer Service have been very good and chased and chased it for me and it has finally been paid out.
	balmcake \| 21 Mar 2012 Report Abuse
	Order arrived really quickly, good value for money, Cashback didnt track but soon sorted within a couple of weeks of me raising a query with tcb. would recommend :)
	gentlepurr \| 16 Mar 2012 Report Abuse
	Bought from this merchant 11 months ago now. Cashback tracked quickly but still awaiting payment. Not impressed
	JamesanM \| 07 Feb 2012 Report Abuse
	Product & delivery top-notch. Cash back was tracked quickly but the payout was ultra slow, it took several months but it did arrive eventually and at over £70 cash back that is not to be sniffed at!
	consumer_monkey \| 24 Jan 2012 Report Abuse
	Quick to track and good rate. However, don't hold your breath waiting for payment - it takes months! They are not particularly good for paying - I have ordered 5 laptops, all tracked quickly and delivered fine. However, of the 5, one was cancelled (no idea why), 3 were eventually paid but for slightly less and one still hasn't been paid from May 2011 (2 from sept 2011 have just been paid). As the May 2011 is over 100 days old, I now can't pursue it - not very happy at that - it should have been another £40+.
	Cabbage4histea \| 20 Jan 2012 Report Abuse
	Awful, avoid. Terrible customer service and although the cashback tracks, they never pay up. Still waiting after 10+ months.
	NG9537 \| 11 Jan 2012 Report Abuse
	Brilliant cashback rate. Retailer delivered in 4 days despite it being Xmas period. Cashback tracked immediately. Brilliant product as well.
	bgee \| 02 Jan 2012 Report Abuse
	Free & quick delivery - cash back also very quick to report
	ChasPool \| 24 Dec 2011 Report Abuse
	And finally it arrives. I left comments about the lack of casback from HP earlier this year. However it has finally become payable. Took a little over 10 months. I guess thanks to Topcash for persivering with HP to resolve this. I hope others who have had to wait have been paid out as well. Come on HP, you make good kit, why can you not be honourable as well?
	\| 14 Dec 2011 Report Abuse
	purchase has been confirmed since march, iam still waiting for my cashback to become payable 9 months later, what a disgrace.
	neza \| 14 Dec 2011 Report Abuse
	I never thought I'd see the day but they finally paid up! Only took 11 months but better late than never.
	\| 22 Nov 2011 Report Abuse
	Still waiting for cashback from the purchase made in February. Avoid this merchant !!!!!
	hunsbury0 \| 11 Nov 2011 Report Abuse
	I purchased a PC in December 2010 and am STILL waiting for my cashback to be paid. I've queried this several times with TopCashBack who keep telling me that they are still waiting for the merchant (HP) to pay them so that they can credit me. I've now been told to wait until the end of November 2011 when they are expecting a payment from HP. Also, HP did not supply the monitor that was advertised with the PC package. When I called them, they said that they'd made a mistake in their ad and that the monitor was not included. As a goodwill gesture they agreed to knock £50 off their bottom of the range 18" monitor for which they wanted £149 at the time. I insisted that they were in the wrong and that they should send me the monitor at no extra cost as advertised but they point blank refused to do so. They said I could return the PC if I wanted to but they would not honor their deal. In the end I decided to keep the PC because I needed it at the time. I would advise new customers to HP to stay well clear of this merchant! I am not surprised that HP as a company are doing so badly! They need to learn a thing or two about customer service from their competitors! I am very disappointed with both HP and TopCashBack with this particular transaction and have not bought a HP product since.
	PrudentPerson \| 11 Nov 2011 Report Abuse
	Very pleased with the level of service received and the quickness of sending the item. Unfortunately there was a delay in delivery as Citylink took the item back to the depot as they could not deliver. The strange thing was I was in all day I think they must have went to the wrong house. Have now got the item.
	sandian31 \| 09 Nov 2011 Report Abuse
	Still waiting for cashback. Purchased a laptop 3rd March. Payable date supposed to be 31st July.
	dan14 \| 01 Nov 2011 Report Abuse
	Payment tracked quickly but still not paid 9 months on. Will they ever pay? Avoid this merchant.
	doihaveto \| 30 Oct 2011 Report Abuse
	Although i ordered 15 mins past the next day delivery cut off time i still received my purchase the following morning. free delivery too! Excellent. Tracked within hours, most impressed!
	sanni \| 29 Oct 2011 Report Abuse
	Although i ordered 15 mins past the next day delivery cut off time i still received my purchase the following morning. free delivery too! Excellent. Tracked within hours, most impressed!
	sanni \| 29 Oct 2011 Report Abuse
	Purchased in Feb 2011 expecting cashback in July. Still awaiting cashback now! I won't hold my breathe!!
	bossfan \| 27 Oct 2011 Report Abuse
	Am still waiting for cashback to become payable on a purchase made in February. Topcashback should do more to insist traders complete the cashback in a reasonable time
	Cliff2096 \| 20 Oct 2011 Report Abuse
	Purcased a laptop in March, cashback confirmed but still awaiting payment.
	VandaMU \| 17 Oct 2011 Report Abuse
	Brought the product in Feb, tracked the next day. still waiting for the Cashback. Ordered a Pavilion dv6, very disappointed with the product. Plasticky, been 8 months and the keyboard has gone wavy, the edges/seams have opened up, hinges have become loose and the fan soo noisy its shameful. 1 hour after use it becomes so hot you cant put your palm on it. The sound from the speakers is unimpressive. Have been using different HP products for as long as I can remember.....this is the worst product I have ever used. I 'was' an HP fan boy, not any more. Stay away from the website until you have seen the product in a shop.
	\| 17 Oct 2011 Report Abuse
	Item received quick from provider, however for the cash back I will not go thru this provider again. Ordered feb est cash back date end of July, now into october and still no money from them.......very poor service
	michellensteven1 \| 09 Oct 2011 Report Abuse
	Ordered my laptop in late December, got it in early January, supposed to be payable by 30/06/11 its now October and still no signs of becoming payable! Nice laptop but the £50 cashback was what swung it, I really think their avin a larf... Will I be paid this year?
	shoppanan \| 04 Oct 2011 Report Abuse

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