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HP Reviews

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Reviews and experiences from TopCashback members who have shopped with HP. Review this merchant

HP Reviews
	Bought a new printer in December 2009. Still waiting on cashback despite several attempts. Dont buy cos of cashback.
	Fionacollins \| 03 Oct 2010 Report Abuse
	Tracked quickly and better price than Comet (who messed up my click and collect order) and better cashback, plus I got a 2 year warrantly - so thank you Comet for messing up. One problem was the HP account web site was constantly behind the order status, my account said "new order" after it had been dispatched - I'd rung customer services to find out why it was taking so long. I eventually got a tracking link by email about a week after my laptop arrived.
	Mynumber838 \| 21 Jul 2010 Report Abuse
	Didn't pay until I chased it up HP failed to pay my cashback on a laptop purchase until I contacted Top Cashback and they chased HP for me. Then they were still slow to pay up, but I now have the money.
	wightrider \| 29 May 2023 Report Abuse
	RATES ADVERTISED DIDN'T COUNT ON THE PURCHASE MADE. BOUGHT A LAPTOP TO GET <£2 IN 21 WEEKS TIME!! BETTER RATE IS FOR LAP TOP ACCESSORIES!
	chippers1410 \| 23 Jan 2023 Report Abuse
	Cashback is hit and miss and takes forever to get authorised.
	philhambly \| 10 Jun 2020 Report Abuse
	Very slow at acknowledging to the sale and paying out
	trevrut \| 25 May 2018 Report Abuse
	Still waiting, four months down the line
	BlueMeany \| 05 Apr 2017 Report Abuse
	very slow in allocating cashback
	jmcauley \| 18 Feb 2017 Report Abuse
	Good HP website and excellent product, but very poor response time in paying. It took 9 months from purchase to even having the promised cash back allocated to my Topcashback account. This despite constant chasing through the excellent Topcashback team. Would need to think hard about buying another HP product through Topcashback.
	philbut \| 18 Jan 2015 Report Abuse
	Purchased laptop approximately 12 months ago, cashback earned but still not payable.
	Matt_Fuller \| 04 Oct 2013 Report Abuse
	Faulty product had to be replaced by HP and this seemed to be enough reason for HP to decline cashback for the transaction.
	cashbackkid \| 07 Aug 2013 Report Abuse
	Received my first purchase as cashback but only after chasing. The second one was declined with no reason.
	newbuilder \| 26 Jul 2013 Report Abuse
	Tracked very quickly, bought a printer the beginning of November 2012 but am still waiting for payment of cashback 7months and still counting later. Cashback percentage and tracking is great but the wait to receive cashback is very poor so be aware of this.
	I_am \| 27 Jun 2013 Report Abuse
	Very slow to deliver cash back - estimate 21 weeks on a laptop. Other cashback providers are far quicker.
	sandyone \| 23 Apr 2013 Report Abuse
	Poor experience waiting since January for cash back and no update following a couple of requests. Good product but cash back not delivered
	pwp123 \| 08 Apr 2013 Report Abuse
	Still waiting for acshback for the transaction which was done in October last year.
	\| 07 Apr 2013 Report Abuse
	april 2012 and still waiting for cashback ?
	Shaunee68 \| 16 Nov 2012 Report Abuse
	Laptop bought December 2011, purchase was confirmed quickly, but has still not become payable, this should have been in MAY 2012. TCB contacted and are supposed to be chasing, I won't hold my breath. I wouldn't be relying on any cashback from this merchant when comparing prices again.
	Duncan140969 \| 29 Sep 2012 Report Abuse
	Still waiting for cashback from the purchase made in February. Avoid this merchant !!!!!
	hunsbury0 \| 11 Nov 2011 Report Abuse
	I purchased a PC in December 2010 and am STILL waiting for my cashback to be paid. I've queried this several times with TopCashBack who keep telling me that they are still waiting for the merchant (HP) to pay them so that they can credit me. I've now been told to wait until the end of November 2011 when they are expecting a payment from HP. Also, HP did not supply the monitor that was advertised with the PC package. When I called them, they said that they'd made a mistake in their ad and that the monitor was not included. As a goodwill gesture they agreed to knock £50 off their bottom of the range 18" monitor for which they wanted £149 at the time. I insisted that they were in the wrong and that they should send me the monitor at no extra cost as advertised but they point blank refused to do so. They said I could return the PC if I wanted to but they would not honor their deal. In the end I decided to keep the PC because I needed it at the time. I would advise new customers to HP to stay well clear of this merchant! I am not surprised that HP as a company are doing so badly! They need to learn a thing or two about customer service from their competitors! I am very disappointed with both HP and TopCashBack with this particular transaction and have not bought a HP product since.
	PrudentPerson \| 11 Nov 2011 Report Abuse
	Purcased a laptop in March, cashback confirmed but still awaiting payment.
	VandaMU \| 17 Oct 2011 Report Abuse
	Brought the product in Feb, tracked the next day. still waiting for the Cashback. Ordered a Pavilion dv6, very disappointed with the product. Plasticky, been 8 months and the keyboard has gone wavy, the edges/seams have opened up, hinges have become loose and the fan soo noisy its shameful. 1 hour after use it becomes so hot you cant put your palm on it. The sound from the speakers is unimpressive. Have been using different HP products for as long as I can remember.....this is the worst product I have ever used. I 'was' an HP fan boy, not any more. Stay away from the website until you have seen the product in a shop.
	\| 17 Oct 2011 Report Abuse
	Item received quick from provider, however for the cash back I will not go thru this provider again. Ordered feb est cash back date end of July, now into october and still no money from them.......very poor service
	michellensteven1 \| 09 Oct 2011 Report Abuse
	do not use this dealer if you want cashback as they dont pay and topcashback will not remove them why !!!!!!!!!!!!!
	cattch08 \| 23 Aug 2011 Report Abuse
	Six months and still waiting for cashback to become payable. Not impressed...
	JOWIFI \| 22 Jun 2011 Report Abuse

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