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Get up to 5% of your purchase back
when you shop with Debenhams
Debenhams Reviews
Reviews and experiences from TopCashback members who have shopped with Debenhams.
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Debenhams Reviews
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after buying over £200 worth of goods, debenhams state that they paid the "wrong" affiliate and therefore will note pay my cashback! what a con!
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pbk010 | 07 Jul 2011
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Purchased an expensive leather chair in August 2010. I was expecting £5.96 cashback. Having waited for deliery, the chair was delivered with a seat that appears to be too big for the chair! We asked for a replacement seat and they were unable to do this. We would have to arrange to get the chair back to them for them to "examine it and take appropriate action"!
I have just been advised (11 months later) that they are definitely not going to honour the payment because they have paid my cashback out elsewhere!! Even though this is, alledgedly, an error on the part of Debenhams because, as I understand it, they have already paid my money out to a 3rd party "The comment that has been posted regarding this rejection is that 'Another marketing channel was credited with the sale'.", they will not pay me because they will then have then paid out twice - I would argue that this is not my problem!! Top Cashback cannot help any further - "Following an outcome of this nature there is invariably little we can do as the merchant will not pay out twice for the same sale".
Very disappointed with this merchant. I bought from Debenhams as opposed to elsewhere, because, based on their promise of cashback, they were slightly cheaper. I won't be making this mistake again!!
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janner35 | 07 Jul 2011
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Absolutely ridiculous that cashback isn't available on wedding giftlists.
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nickgill1985 | 06 Jul 2011
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Quick delivery and quick to track and confirm.
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daisymae | 05 Jul 2011
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Excellent, would recommend them for cash back!
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gingersof | 04 Jul 2011
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Impressed by such prompt delivery and easy to return goods if needed.
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| 30 Jun 2011
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Top quality, fast free delivery - HIGHLY RECOMMENDED
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sarah1451 | 30 Jun 2011
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Good retailer, quick to track but not very quick on confirming payment.
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shallwe | 28 Jun 2011
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Took 12 months for this to be sorted; in the end Top Cashback offered me half the expected cashback to close the enquiry
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Melbie | 28 Jun 2011
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None of the latest discount codes appear to be valid. Just tried online ordering and all three codes are saying invalid.
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Stoneysgirl | 28 Jun 2011
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good products delivered on time
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veshka | 25 Jun 2011
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Items purchased last year following correct procedure through this site, Debenhams refused to pay cashback. Will not deal with them again
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alisonwo | 24 Jun 2011
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Always a good product.
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2615105016 | 23 Jun 2011
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Excellent quality products
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ataurean | 23 Jun 2011
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Cashback at debenhams is fast and efficient
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Bestiegirl | 22 Jun 2011
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we got there in the end thanks
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chelseastevo | 21 Jun 2011
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Quick to track, great service,speedy delivery.
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Tannewc | 21 Jun 2011
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Have still not got cashback after shopping in Nov 2010!!! I put a missing cashback claim in after the 14 days recommended by Topcashback so unlikely to re-use this merchant again.
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Madcow42gb | 17 Jun 2011
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Very pleased with the products that I ordered, just as described on the website. Delivery very fast. Will use again.
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G_McCaffery | 13 Jun 2011
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Excellent products & delivery
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HARLEY12 | 13 Jun 2011
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