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Get up to 5% of your purchase back
when you shop with Debenhams
Debenhams Reviews
Reviews and experiences from TopCashback members who have shopped with Debenhams.
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Debenhams Reviews
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Impressive Debenhams, always quick to track and pay.
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rpross13 | 05 Dec 2011
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Bought some underwear and one of those homedics massage machines for £108, expecting cashback on it. Tracked very quickly but only the cashback for the underwear, not the massage machine. Was careful to check the excluded product list before purchasing.
Will be raising with TCB soon. A little disappointed.
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| 04 Dec 2011
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Always a great retailer to purchase from. Customer service is second to none!
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| 04 Dec 2011
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Excellent. Ordered during 30% off and got the cashback as well. Goods arrived the next day despite not paying for next day delivery.
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monkeymagic99 | 04 Dec 2011
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I spent over 2hrs over 3 days trying to get through via telephone to the internet customer service to be placed on hold. with no music on occassions. very poor CS, when i did get through it was OK. delivery communication v. poor. from start to finish 9 days.
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Raine70 | 03 Dec 2011
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Love the shirts and the quality of them.
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Dr_samir | 02 Dec 2011
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Brilliant - I got the item in the sale, plus your code for extra discount, free delivery and cash back. My first Total cashback experience and I was delighted. Thank you
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| 01 Dec 2011
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Quality assured with Debenhams promptly delivered and with easy returns process
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Gravel | 01 Dec 2011
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Good consistent cash back tracking
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traveladdict | 01 Dec 2011
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Super fast delivery, well packaged, but very slow to pay cashback.
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fmm | 30 Nov 2011
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Quite a few items were not in stock but the website said they were-
so disappointed.
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Sporter | 29 Nov 2011
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Quick to track and pay - definitely will use again
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Muffin79 | 29 Nov 2011
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Quick emails from Debenhams following my order and further emails re. despatch. Good quality products. My only disappointment was in the packaging of the garments. I had ordered the garments as Xmas presents and expected far neater packages with printed cardboard around the garments - hence the 3 stars against quality of product - product was fine, packaging not so good.
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| 28 Nov 2011
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excellent service, speedy delivery despite choosing free option, overall very happy
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| 27 Nov 2011
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Not impressed. I ordered a duvet and two covers. The covers arrived, but they had run out of duvets. Covers not much use for a product I did not have. I looked at Tesco and they had the same product, cheaper and available next day!!
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teh | 27 Nov 2011
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My purchase tracked within hours and was payable within 6 weeks! Delivery times were fast and they had a helpful no nonsense returns policy as well. A+
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ErinFinnsMummy | 26 Nov 2011
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On the whole they are a good retailer. However, if you have a problem their customer service leaves a lot to be desired.
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ourfamily | 25 Nov 2011
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Goods arrived over a period of weeks, in a variety of parcels. Had to return an item, far too much bother, took Debenhams six weeks to reimburse me.
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Marie Prestwick | 25 Nov 2011
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Easy to use retailers website. Good (proactive) communication from retailer when delivery was potentially going to be late in dispatching. A few of the boxes were a little bashed in transit - product still useable.
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| 24 Nov 2011
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