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Get up to £21.00 of your purchase back
when you shop with Western Union
Western Union Reviews
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Reviews and experiences from TopCashback members who have shopped with Western Union.
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Western Union Reviews
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never pays, such a con
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usmanbahadur | 20 Dec 2016
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awful usually doesnt track
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saqubakram | 29 Nov 2016
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Unpleasant, my cashback is not tracked at the rate they advertised. Claim is open for more than 3 months
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dsvyas | 19 Oct 2016
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Not Recieved any discount or cash back... waste of time.
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msaberhussain | 13 Oct 2016
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Doesn't track payments, same issues as previous complaints. Avoid
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MattNC | 02 Sep 2016
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I signed up as a new customer and sent one abroad, however this tracked at the existing customer rate and, as usual, topcashback were no help. Avoid.
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Rainmaker | 29 Aug 2016
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sent hundreds of £££ using this site, never got any cashback even after making claims !!!
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usmanbahadur | 09 Jul 2016
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Registered with WU, made a payment and was given a fraction of the cash back. Yet again TCB were of no help.
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Rainmaker | 06 Jul 2016
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pointless being on top cash back if you don't get cash back
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hanbags | 09 May 2016
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Avoid at all costs, have done two transactions with this merchant and both claims were marked as ineligable when questioned with TCB they kept contacting Western Union and no response. So who is getting my cashback??
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mikewooduk | 01 Jan 2016
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Very Bad Merchant.Did money transfer on 5 Aug still claim is pending with merchant.Never go with this instead of this go with Azimo,Worldremit.
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| 13 Dec 2015
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Worst experience as the cashback never provided..
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ssaran | 29 Nov 2015
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Transaction did not track. Filed a claim. Said that order could not be traced. Would advise not using this merchant for funds transfer due to high fees. Try Transferwise
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chinyit2015 | 01 Oct 2015
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Very bad most time untracked
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Sahina123 | 20 Sep 2015
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Absolutely terrible. They tracked the transaction and said I was eligible for £0.00 despite meeting all of the required criteria. Missing cash back claim submitted and over 1 month later no response and it would have been payable by now.
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Woody593 | 27 Aug 2015
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Never get paid on time ive had to chase up for months, and raise tickets with top cashback
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hsayed1 | 27 Aug 2015
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never received cashback, poor
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Orchid13 | 23 Jul 2015
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I followed their instructions to the letter. Cleared cache, registered via tcb and sent £55 to Denmark. Several months later, no cash back. I've lodgeda claim, sent a nudge and still nothing. There are a lot of similar reviews here. Therefore don't use them unless you want to take the risk of no payment. Not impressed and will not use them again or recommend them to others.
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tjowen | 20 Apr 2015
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Looks like Im another dissatisfied customer. Not much point in TopCashBack featuring them if they never honour any claims. I made a decent size payment to Denmark earlier in the year. Of course it never tracked and despite my attempts to make a claim, has never been resolved. I won't use them again and Id advise you not to either.
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hershon27 | 24 Sep 2014
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DISGRACEFUL. Western Union have now edited their terms & conditions to 'CashBack will only be granted on International transactions above £50'
Prior to them adding these terms and conditions my transaction was tracked at the correct amount. This has now been changed to £0.00.
I have opened up a dispute and will update everyone on the outcome!
Topcashback should not have allowed Western Union to edit tracked amounts that were perfectly legitimate.
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Ryan2631 | 10 Aug 2014
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Me, my family members and some knowns tried the cashback of existing users which never get tracked so far which is the poor experience even by following the guidelines like clearing cookies etc.
This is Time wastage, ignore cashback option for this merchant.
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| 28 Jan 2014
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money transfer was ok but the worst cashback experience in history...made transfer in jan 2013, cashback didnt track of course, put a claim in, year and two nudges later, wester union declined the cashback...surprise surprise...
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makaron | 20 Jan 2014
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Avoid, Worst overall service experience after using it for 6 months and many transactions only 3 transactions were tracked. Western union customer service is a nightmare, they make you call them for every transactions which means no smooth transactions plus no cashback as its only provided when the transaction happen online from start to end. stay clear of this try using worldremit, sbi, money2anywhere etc.
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jmballoch | 11 Jan 2014
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My cashback tracked at £0.00. Very disappointed with this, i have put in a manual claim, I will update this if it changes.
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Bloc | 25 Aug 2013
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