Get up to £2.57 of your purchase back when you shop with Groceries at Waitrose & Partners
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Get up to £2.57 of your purchase back
when you shop with Groceries at Waitrose & Partners
Groceries at Waitrose & Partners Reviews
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Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners.
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Groceries at Waitrose & Partners Reviews
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Don't bother...
Decline cashback with no good reason, yes I know how to complete a successful transaction. They should be removed from this site!
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MARTINLEIGH | 14 Nov 2023
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takes so long to get cashback
Waitrose takes such a long time to approve cashback, it's ridiculous. It's a perishable item, it's not like I'm going to return it after 30 days! They should have a shorter approval time window.
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SophieMcB | 17 Oct 2023
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Shameful
Only received cashback through goodwill of Topcashback. Waitrose denied any knowledge of transaction even though:
1. The transaction registered on topcashback
2. Waitrose emailed me the order on day of delivery
3. They charged the amount to my credit card
I think that at best this is deceptive
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XYZZY | 20 Sep 2023
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Consistently moved away for existing Customers
Waitrose offers on TopCashback for existing Customers have consistently reduced over the last year, such that the latest offers are for New Customers only. Obviously Customer loyalty is not rewarded by Waitrose these days!
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BarryK65 | 28 Aug 2023
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Never tracks, never pays
Would give zero stars if I could. Transaction never tracks and then declined after months of waiting. Lost out on TopCashBack bonus payments twice as a result. Good luck if you use them.
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Bristol_Hornet | 28 Jun 2023
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Avoid! They refuse cashback after purchase!
Avoid! They refuse cashback after purchase! Have placed 10+ orders and they've only paid the cashback once.
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Shane_Webber | 21 Jun 2023
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They never pay!
Very disappointing and a waste of time. Transaction never track, and they never pay after months of waiting.
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tbiondi | 21 Jun 2023
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It's gone downhill
I've used it for delivery orders and it used to track just fine. The latest orders have been declined by Waitrose for no reason. I wonder if this is a cost cutting measure by them? In any case, very disappointing that there's no recourse on them doing this.
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Suraya | 02 Jun 2023
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Very disappointing and a waste of time.
Very disappointing and a waste of time. Took over five months to arrive at their decision to decline two transactions for online delivery. Gobsmacked that Waitrose's reason for declining both claims is 'Transaction cannot be traced'! I have both order numbers and receipts for the transactions and I know that I placed the orders via Topcashback. To say that they cannot trace the transactions suggests that either I didn't make them and am fraudulently trying to claim cashback or that I didn't use Topcashback - neither of which are true. My claims are for online delivery orders - they have order numbers, dates and times - and I find it hard to believe that they cannot trace this? I thought companies used Topcashback to encourage custom and build loyalty. Evidently not!
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tbiondi | 19 May 2023
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Always tracks wrong when you do click and collect
It states that you will earn £3.40 from C&C and then 85p for delivery. Twice now it has tracked at delivery when I had C&C. Such a waste of time
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bexcharlotte | 14 Apr 2023
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Click and collect orders constantly tracked incorrectly
Always track at £1.10 which is the delivery cashback, not £4.40 which is the click and collect cashback. so frustrating.
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ashir1994 | 01 Apr 2023
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Refused my cashback - I do not recommend!
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Member386518926910 | 30 Jan 2023
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Dreadful! Very disappointing. that every one of my claims (more than 40) over the past 12 months has been refused, stating 'failed to track'. For several years I have been using TopCashback, on an (almost) weekly basis, and this is the only merchant I have had issues with.
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Surfs_Up | 03 Jan 2023
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Easy to earn cash back, but do not expect to see the benefits for almost 6 months!
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Queen Boss | 02 Jan 2023
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The cash back never comes unless you chase it. Very time consuming
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kom1 | 25 Oct 2022
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They love a spurious decline. And I have to keep waiting another 30 days to review them after Top Cashback remove the negative reviews.
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sonicspanner | 09 Aug 2022
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I have yet to have cash back from any transaction from May onwards.
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Amy8385 | 30 Jul 2022
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Declined for no good reason
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Hobbo0913 | 24 Jul 2022
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very slow in paying cashback. still waiting since April for payments
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lotlibfindill | 08 Jul 2022
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So slow to pay out and doesn’t always work. No cash back from this weeks shop
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Quodette | 24 Apr 2022
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Cash back doesn’t always track and when it does it does so at a lower rate than spent.
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gbrgxv | 23 Mar 2022
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If evidence was needed that Waitrose don't pay cashback, I now have 6 ongoing claims for purchases made since last summer. Not worth the effort.
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hamsterjam | 22 Feb 2022
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I say yes to cashback every order but none appears in my account??
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wilkamum | 24 Jan 2022
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Nine Waitrose online orders so far and not one ever tracked. Four manual claims underway at present.
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hamsterjam | 07 Nov 2021
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The vast majority of my spending has received nothing at all, despite spending in excess some £1300 recently. Very unhappy.
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Member1079786634441 | 13 May 2020
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