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Groceries at Waitrose & Partners Reviews

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Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners. Review this merchant

Groceries at Waitrose & Partners Reviews
	Slow and intermittent
	antonymichael \| 02 Apr 2019 Report Abuse
	Boring no-one wants BA airmiles, we want cash :)
	patricia30 \| 26 Jan 2019 Report Abuse
	not received
	Cookeej36 \| 19 Apr 2018 Report Abuse
	Have to chase every transaction.
	beanieboy \| 02 Feb 2018 Report Abuse
	i spent £88 at waitrose and i got a BIG £0 back... not going to be using topcashback for waitrose again ...
	larisse \| 20 Feb 2017 Report Abuse
	food deals were great but didn`t get cashback for some reason
	micksnags \| 01 Jul 2016 Report Abuse
	Update: 15/12/14 cashback tracked through to payable - thank you :) Updated 29/11/14 - cashback now showing as confirmed with expected to be payable in 10 wks cashback did not track so raised it as a claim and am still chasing for it since beginning of october which does not seem to be moving along at the moment. If this does go through will update the review accordingly as well, but currently disappointed at very slow progress on this and was not expecting that to happen as overall experience in store with waitrose has always been great.
	irentsik \| 15 Dec 2014 Report Abuse
	Cashback did not track so raised it as a claim and am still chasing for it since beginning of October which does not seem to be moving along at the moment. If this does go through will update the review accordingly as well, but currently disappointed at very slow progress on this and was not expecting that to happen as overall experience in store with Waitrose has always been great.
	irentsik \| 05 Nov 2014 Report Abuse
	Really slow retailer to pay. Been waiting since 25 Jan 2014
	Wulfrunian \| 29 Jun 2014 Report Abuse
	the goods and services received from waitrose were great. The cashback is not great - tracked as a new customer (which I was) but has not progressed at all in the last 3 months. TCB have told me to wait longer, despite people who purchased months after me being paid.
	munsted \| 14 May 2014 Report Abuse
	Top cashback have been useless trying to resolve this problem since last year. Poor.
	zizzlebizzle \| 18 Apr 2014 Report Abuse
	Great products, dodgy delivery service, lousy cashback. Ignore the "Existing Customers" cashback - they don't pay it. Delivery slots are not realistic - can be 20 minutes EARLY, two hours LATE. About two-thirds of deliveries arrive in promised time slot. Substitutions in order can be ridiculous, won't deliver if there's snow on the ground. Looks like great service, but customer needs to be tolerant of certain quirks that happen all too often and aren't addressed by company when issues raised.
	JayWalker \| 26 Dec 2013 Report Abuse
	I think this is quite misleading with the "get cashback" button and the text indicating that cashback will provided if an order is made via the cashback site. It seems that the cashback is only available to new customers and not current customers. Most other companies that I shop from on this site are very good at making clear what the offer is and how cashback can be earned but not Waitrose. I think topcashback should control this to make sure that customers are not mislead.
	Netwing \| 02 Aug 2013 Report Abuse
	nothing tracking, nothing received
	byfieldbird \| 16 Jan 2013 Report Abuse
	Not Tracking Purchases never seen to track and I have to make a claim on a regular basis.
	Rooney11 \| 05 Apr 2024 Report Abuse
	no cashback 2023 Order: £106.89 Expected Cashback: £1.58 After several nudges and it's now 2024 Nothng I've shopped with Waitrse for years!
	summer5unshine \| 21 Mar 2024 Report Abuse
	Dreadful - almost never tracks Awful - 32 orders placed and I'm yet to receive a single penny in cashback. Very few orders track and of those that do only one has a pending balance above £0.00. I've only been able to submit a claim once as the other times Waitrose hasn't been on the list, and it was rejected as Waitrose apparently couldn't see my payment. Based on the cashback offered I'm somewhere in the region of £50 out of pocket.
	JakeStead \| 20 Mar 2024 Report Abuse
	Dreadful - almost never tracks Awful - 32 orders placed and I'm yet to receive a single penny in cashback. Very few orders track and of those that do only one has a pending balance above £0.00. I've only been able to submit a claim once as the other times Waitrose hasn't been on the list, and it was rejected as Waitrose apparently couldn't see my payment. Based on the cashback offered I'm somewhere in the region of £50 out of pocket.
	JakeStead \| 20 Mar 2024 Report Abuse
	Dreadful - almost never tracks Awful - 32 orders placed and I'm yet to receive a single penny in cashback. Very few orders track and of those that do only one has a pending balance above £0.00. I've only been able to submit a claim once as the other times Waitrose hasn't been on the list, and it was rejected as Waitrose apparently couldn't see my payment. Based on the cashback offered I'm somewhere in the region of £50 out of pocket.
	JakeStead \| 20 Mar 2024 Report Abuse
	Has not tracked my last 4 orders Used to work well, but for some reason it has not tracked my last 4 deliveries.
	Member2112507212342 \| 01 Feb 2024 Report Abuse
	Tracks and gets confirmed at £0.00. What's the point?! Tracks and gets confirmed at £0.00. What's the point?!
	timothylang \| 24 Jan 2024 Report Abuse
	Most of my cashback claims have been turned down. I don't have problems with other merchants, but Waitrose doesn't like my computers. my cash back has nearly always been refused
	colinriley1 \| 24 Jan 2024 Report Abuse
	Another Topcashback scam Cashback never tracks or pays out. They always make up some excuse like the classic 'the network has not identified ourselves as the last referral to the merchants site'. I know how to use topcashback and I know it was the last referral. Many companies including Waitrose should be removed from topcashback if they can't keep their end of the deal.
	101proof14 \| 02 Jan 2024 Report Abuse
	Months long wait period My claims never track and I always have to chase, it usually takes around 6 months for them to process missing claims which is just a joke.
	strangelad \| 17 Dec 2023 Report Abuse
	Never pays out I have spent many hundreds of pounds at Waitrose via this site but never received the cashback as promised despite following the rules and making sure I don't change my order etc. Waste of time.
	BROBBINS \| 03 Dec 2023 Report Abuse

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