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when you shop with Groceries at Waitrose & Partners

Groceries at Waitrose & Partners Reviews

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Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners. Review this merchant

Groceries at Waitrose & Partners Reviews
	Has been over 2 months following up on one transaction
	cml033 \| 31 Oct 2016 Report Abuse
	I feel very disappointed with Waitrose. I shop(ped!!) with them regularly and when they offered TCB casback, I made some online grocery orders. When I made my transactions, the offer at the time was for a minimum of £40 spend if collecting the order. However, I noticed that the details were changed a few days later to a higher minimum spend. Although my transactions were done during the days when the offer detail was for a £40 min spend, my casback was declined for my transactions that met that criteria. Please be fair!!! How disappointing that Waitrose is not honouring their offer.
	lwtcb \| 30 Oct 2016 Report Abuse
	Signed up and made first shop on Cyber weekend 2015, nearly 1 year later the payment has now been refused and no further information will be given. Experience shopping with Waitrose online was also terrible and I would not shop with them again, there customer serivce is terrible, it took many weeks of emails and telephone calls to get a refund for items I was incorrectly charged for.
	adamuk82 \| 28 Oct 2016 Report Abuse
	Delivery was end of July-still not received cashback
	amj789 \| 18 Oct 2016 Report Abuse
	Refused Cashback despite fulfilling their T&C. AVOID.
	joemanone \| 18 Oct 2016 Report Abuse
	Cashback tracked but retailer decided to completely ignore that this was a new order and issued a low rate of cashback, despite clear proof.
	davey_c80 \| 22 Sep 2016 Report Abuse
	mine didn`t track or payout but can`t fault the produce
	micksnags \| 08 Sep 2016 Report Abuse
	Has taken over a month and still not sorted. Denied first purchase cash back.
	cml033 \| 05 Sep 2016 Report Abuse
	There was a cashback offer for existing customers. Tracked quickly but when it was confirmed, amount was £0.00. Disappointing
	katkat0705 \| 18 Aug 2016 Report Abuse
	I did not receive cash back for either of my shops with them and had to lodge missing cash back claims. I apparently appear to have received the lower cash back, but not the higher one. I do not recommend using this Supplier and I shan't be using them again if they refuse to honour what is rightly mine.
	\| 04 Aug 2016 Report Abuse
	Cannot believe my cashback claim has been turned down. It is there in black and white that I spent over £70 with Waitrose. This was food and drink ordered for a party - all consumed, nothing sent back. So why won't this grocer pay me?
	Sus \| 19 Jul 2016 Report Abuse
	I still haven't got the full amount as promised (£10)
	\| 09 Jul 2016 Report Abuse
	I bought a large shop almost £100 worth of goods to get £10.50 cash back. It is now several months and I still haven't received my cash back despite several support tickets being put in.. I would not trust this merchant again and I see they are advertising the same offer again. Don't expect to get your promised money. I feel Ive been had. R Clarke.
	pilateslady6 \| 13 Jun 2016 Report Abuse
	Rubbish, lure you in with high cashback then certain discounts and offers on their website are removed to offset the money they have to repay in said cashback. Then cashback doesn't track at the correct amount resulting in having to chase up the claim.
	fruitang \| 13 Jun 2016 Report Abuse
	Waitrose advertised £10 cashback and is only paying £5.50. No response to claim. Very disappointed
	vikigutierrez \| 11 Jun 2016 Report Abuse
	Poor. Offers not honoured.
	screwed \| 04 Jun 2016 Report Abuse
	Dissapointing that WAITROSE don't pay out to existing customers. WAITROSE need to know it would encourage me shopping with them if they gave Cash Back!
	Hollybobs22 \| 15 May 2016 Report Abuse
	First cashback offer related to a meal deal which I duly bought but as waitrose had to make some substitutions to the order I did not rceive the cash back. Have lodged a claim but months ago and despite nudges have heard nothing. Just placed an order as an existing customer for over £10 cashback but rceived the lower amount for a new customer. Another claim. Not happy
	Burley_Lass \| 13 May 2016 Report Abuse
	If I could mark lower than a 1 star I would. Declined as I didn't go straight from tcb! What a load of Rubbish, went straight from tcb. Would have thought better of Waitrose. Very disappointing ??
	Laudan \| 12 May 2016 Report Abuse
	Tracked but later declined, despite following all the rules, one of the very few bad eggs encountered in my 6+ years.
	adamuk82 \| 21 Mar 2016 Report Abuse
	Signed up at Christmas as new customer, supposed to have £10 cashback and not a penny! Missing cash back filed and no response to date.
	lillybell \| 18 Mar 2016 Report Abuse
	More Substitutions than your football team even items on offer not available!
	magic08 \| 14 Mar 2016 Report Abuse
	Great service from Waitrose with shopping but did not pay out. As always tcb sided with merchant. Disappointed with both Waitrose and tcb!
	Laudan \| 14 Feb 2016 Report Abuse
	cashback declined
	jadoerr \| 23 Jan 2016 Report Abuse
	It tracked as 0.00 and I haven't got the Cashback. Please sort this ou
	Graybags7 \| 19 Jan 2016 Report Abuse

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